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in desktop manager, i click help and hit device properties...it says "A communication error occured while attempting to establish a connection to this device." on the phone it quickly flashes the while screen that says "connected to desktop" and goes away.
i can't also use media manager. it just says theres no device connected.
i do see the media card in my computer and i can transfer stuff there.
i can also install applications, back up etc.
any ideas?
jhendrickson
05-18-2008, 08:13 AM
Running the newest version of BDM?
Restarted computer, battery pulled the Blackberry?
Tried a different USB port?
What operating system?
If that stuff is unsuccessful I would uninstall the device from Device Manager and let it redetect. (Right click My Computer, choose Manage, choose Device Manager, under Universal Serial Bus Controllers you should see Blackberry Smartphone- remove it and then reconnect your device)
ndnguy85
05-18-2008, 12:23 PM
Running the newest version of BDM?
Restarted computer, battery pulled the Blackberry?
Tried a different USB port?
What operating system?
If that stuff is unsuccessful I would uninstall the device from Device Manager and let it redetect. (Right click My Computer, choose Manage, choose Device Manager, under Universal Serial Bus Controllers you should see Blackberry Smartphone- remove it and then reconnect your device)
4.3 (November, came on the CD)
restarted, reinstalled, pulled battery
diff ports yes
xp sp2
let me try the device manager thing. it seems like the phone drops the connection even though i have no problem adding programs etc.
ndnguy85
05-18-2008, 12:28 PM
hey i attached some screenshots.
jhendrickson
05-18-2008, 02:03 PM
I was having some similar issues and had the BDM from the Blackberry site (https://www.blackberry.com/Downloads/browseSoftware.do;jsessionid=i3rlSTmM9Fm16xDf6pE8A A**) installed. I decided to see what version was on the CD and when I went to install it I was asked if I really wanted to install an older version. So worse comes to worse, snag the version off the website.
The Device Manager thing will probably get you up and running though. That was eventually my fix.
ndnguy85
05-18-2008, 03:52 PM
I was having some similar issues and had the BDM from the Blackberry site (https://www.blackberry.com/Downloads/browseSoftware.do;jsessionid=i3rlSTmM9Fm16xDf6pE8A A**) installed. I decided to see what version was on the CD and when I went to install it I was asked if I really wanted to install an older version. So worse comes to worse, snag the version off the website.
The Device Manager thing will probably get you up and running though. That was eventually my fix.
device manager is a no go. it reinstalled the phone but no luck there.
let me try the one from the BB site.
whenever i did the install off the CD the roxio part took FOREVEEEEEEEER. maybe its a messed up installer?
jhendrickson
05-18-2008, 04:06 PM
The Roxio part takes forever regardless of the source of the install. ;)
CodyBB
05-18-2008, 06:30 PM
I got everthing working for me EXCEPT the roxio media manager. Pc is in the shop under a warenty repare. When I get it back I am starting all over.
Anyone else ever have a problem with roxio only and find a fix?
Thanks, cody
ndnguy85
05-18-2008, 06:40 PM
I got everthing working for me EXCEPT the roxio media manager. Pc is in the shop under a warenty repare. When I get it back I am starting all over.
Anyone else ever have a problem with roxio only and find a fix?
Thanks, cody
i just can't get media manager to work. has anyone got it to work?
I uninstalled, restarted, reinstalled using the one from the BB site, restarted, plugged it in and same dilema.
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