Push Email on DLX

[abarrera]

ok so I got the dlx and im trying to figure out the push email...it does have push email right? when i set up my accounts i didnt see any kind of notification about it. i know that its the same email program that is on the rumor and that was push so i dont see why this one wouldnt be. If anyone knows how to set this up please let me know. Thanks

[mike068]

First of all on a DLX you need to have the latest software/firmware 1.010sp or you will only cause yourself a ton of problems. To check it do this dial##786# you will see a menu select view scroll down to version and look at the value of sw if it is not 1.010sp sale it into a sprint repair center. If that is all good then just set it up and it does the push on its own.

[abarrera]

First of all on a DLX you need to have the latest software/firmware 1.010sp or you will only cause yourself a ton of problems. To check it do this dial##786# you will see a menu select view scroll down to version and look at the value of sw if it is not 1.010sp sale it into a sprint repair center. If that is all good then just set it up and it does the push on its own.

Ok i do have 1.010 but i only have 6011 prl is that the prob? i have yahoo and gmail set up and none of my emails are being pushed

[mike068]

I use mine on gmail and sprint pcs mail so we will work with gmail

have you sent a test message ?

have you changed your settings in gmail for pop mail ?

[mike068]

better yet im me on yahoo or aim i am sighed on to both it will be quicker

[abarrera]

sorry i dont have yahoo or aim but i do appreciate your help. i just fixed the forwarding on my gmail settings and sent a test email but still nothing

[mike068]

When I had mine replaced a few weeks ago I never set up the email so when I read your post I couldn't remember the correct answer so I set it up via the wizard you go through and its over catching up with all of the mail in my in box.

go in to the messaging menu do you see a count next to the email tab number 6 ?

[abarrera]

nope there is no count next to it...guess ill just have to be checking my mail myself :td:

[mike068]

Another option for you is to pm bikerich69 here at su he has a DLX also and he is pretty knowledgeable with them as well. I am at a loss be cause if you did all that and no notification at all you may have to take it in for service. Hay my DLX is for sale I can sell you mine I know it works on mine L0L

[abarrera]

lol silly me wanted a brand new one from sprint...im so tired right now so i will pm him tomorrow. thanks for all your help!

[mike068]

N/P sorry I couldn't help you out

[bikerich69]

i use the email application but i only have a sprint email account. I dont have any other email account but i assume, as mike068 said, once your email accounts are set up thru the Wizard, the push should just work automatically.

something i have noticed on both of the DLX's I have had is the following:

-when someone sends me an email, i get a txt message. if i go to the email app. i dont have any new emails in my Inbox so i have to click on Check Mail. Then my new email pops up BUT if i wait a few minutes after i get a text message, then i get another message saying New Email and the new email is automatically in my Inbox.

Whats Up With That?

Mike, maybe you know. My brother says that he gets the email pushed immediately.

i mentioned my problem, if it is one, because the problem the OP is having may be related regarding the Push Issues.
my push is delayed while the OP's push is non existent. if this is the case, it has got to be a DLX issue.

[mike068]

i use the email application but i only have a sprint email account. I dont have any other email account but i assume, as mike068 said, once your email accounts are set up thru the Wizard, the push should just work automatically.

something i have noticed on both of the DLX's I have had is the following:

-when someone sends me an email, i get a txt message. if i go to the email app. i dont have any new emails so i have to click on Get New. Then my new email pops up BUT if i wait a few minutes after i get a text message, then i get another message saying New Email.

Whats Up With That?

Mike, maybe you know. My brother says that he gets the email pushed immediately.

i mentioned my problem, if it is one, because the problem the OP is having may be related regarding the Push Issues.
my push is delayed while the OP's push is non existent. if this is the case, it has got to be a DLX issue.

Hay Rich you can change the text option log into your pcs mail go to settings and preferences, notifications then go all the way to the bottom and make sure none is checked and you wont get that text anymore it use to be just a check box but they changed it so you can filter it. On my DLX sometime there is a delay sometimes no its probibaly got something to do with how busy the network's are because are kind og oging through sevral networks if you think about it.

[bikerich69]

thanks. i will take a look at that now and let you know.

Richie.

[mike068]

thanks. i will take a look at that now and let you know.

Richie.

Ok.

[bikerich69]

i just checked and on the third choice down, after number of messages and amount of text it says auto-receive and the box is checked.

is this what you are speaking about. if so, it seems i have the old description/choice.

maybe i have to reinitialize my email application?

[mike068]

i just checked and on the third choice down, after number of messages and amount of text it says auto-receive and the box is checked.

is this what you are speaking about. if so, it seems i have the old description/choice.

maybe i have to reinitialize my email application?

your on sprint.com pcs mail ?

[bikerich69]

mike, the email version i have is:

6.8.1.181

i checked this out in
Settings
Preferences
Advanced

To the OP, you may want to check your version out also.

[bikerich69]

my edit buttons and my reply with quote buttons are working intermittently so i am posting new posts.

i checked the info from my cellphone. i went to my email application and checked settings, etc.

[mike068]

mike, the email version i have is:

6.8.1.181

i checked this out in
Settings
Preferences
Advanced

To the OP, you may want to check your version out also.

same here but for the text issue log onto sprint.com go to my online tools, in the left side nav bar select settings and preferences, then select notifications tab, the go to the bottom of that page

[bikerich69]

I will have to do that next time i have a pc available. Thanks.

[mike068]

I will have to do that next time i have a pc available. Thanks.

N/P if when you get to a pc and you need some assistance let me know

[bikerich69]

Thanks. I will keep that in mind.

[bpd]

If you leave the checkbox checked in the email client for "auto receive", the email messages for that particular account (yahoo, gmail etc) will all be pushed and you'll get a buzz or other notification each time you get an email message. I turned mine off...get too many and didn't want a BB. The setup is quite easy in this app on the DLX, simply use the pop or other settings the email accounts have on your pc. Yahoo and Gmail don't require anything more than your username and pw. good luck.