MySprint & Ensemble Billing System

[INTERNET2000]

I was recently migrated to Ensemble. After migration I added unlimited text messaging to each line on my account. After adding it effective immediately, I signed on my newly setup Sprint Account (MySprint) expecting to see the reflection under my plan details. I come to find that there was no indication that it had been added to my plan. I thought that the next billing cycle would fix it, but it still does not show up under my plan details. I discovered today that it does show up online on my printed bill and my current usage, but not my plan details. What is up with that?

I know there have been little bugs before like this but I thought Sprint had fixed it since then. Anyone else seeing the same thing? The plan details I can see on my phone are more wrong than the website...What gives?

Just Curious. If anyone has any thoughts, I would be interested to hear them. :)

[fonefreak]

i have two lines (phone and aircard) but i don't see usage details on an aircard line. no idea why..

[bjn]

You should see the unlimited text messaging if you click "change add-ons." there should be a line-item with a checkmark indicating that it's on your account. it's not part of the plan itself, so it won't show up under plan details.

[tomc585]

It should also show up on your phone under account/plan details.

[INTERNET2000]

The funny part is it does not show up in either of those places. It shows I have it under my account when viewing my current usage and on my printed bill, but not online. Interesting!