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View Full Version : Network Error 52

tester987
04-24-2008, 10:18 AM
To make a long story short…

Purchased Motorola Q9C and LG Rumor on the SERO plan.
Q9C works and LG Rumor works except no web/internet access. Shows “Network Error 52” every time.
Called tier 2 Tech Support went through song and dance of resetting, rebooting, on / off, new user id, and etc.
Tech issued ticket for re-provisioning.
Provisioning done and still no web access – Error 52.
Tech suggest new phone.
Got new phone and activated over the phone. Waited 5 hours so programming and etc is completed.
Still no web access and “Network Error 52” still appears.

Questions:
1. Anyone know what “Network Error 52” is? The techs I spoke with did not know!?!
2. Any thoughts on what is going on?
3. Suggestions on what I should do?

Thank you in advance for your answers.

JC

phone-a-holic
04-24-2008, 12:16 PM
try updating your vision services. i know on the touch i had to do that with my phone. it is under settings...then phone...then service...i just select internet. can't say it is the same for phone.
tester987
04-24-2008, 08:28 PM
Just got the Network Error 52 resolved by a very knowledgeable female tech rep.

Here is the low down:

Network Error 52 is not having your UserID, Password, and HA Password programed into the phone to access Sprint Power Vision.

The screen is access via ##3282# / your MSL number / PCS Vision / then you will see UserID, Password, HAPassword screens. You need to get your ID and passwords from Sprint.

Hopefully this will help someone in a similar position.
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