Tip 4 changing Pick 3 and Sprint 2 Home numbers

[t0mmyr]

Rather then finding the right person on the phone that knows how to do this I highly suggest you try eCare and eChat.

Last week I chatted with a rep online and had her add my home phone number to my 2 sprint 2 home addons (1 on each line)

Yesterday I sent ecare a single email while logged into my account at sprint.com and this was the response...along with my original message


Dear Tommy R,

Thank you for contacting Sprint in regards to Sprint pick 3. I will be
happy to assist you with your request.

Per your request I have added the following numbers to line number
760-904-xxxx today 04/07/08:

1800-244-xxxx
818-795-xxxx
818-842-xxxx

Per your request I have added the following numbers to line number
760-904-xxxx today 04/07/08:

760-808-xxxx
760-333-xxxx
760-395-xxxx

Please reply to this email if there are any additional questions or
concerns.

Thank you for choosing Sprint. We appreciate your business.

Irma T
i-Care Escalations
Sprint.


Original Message Follows:
------------------------
================================================== ===========
Customer Name: Tommy R
Sprint PCS Phone Number: 760904xxxx
Account Number: xxxxxxxxx
Form: Ask A Question-Manage
Topic: Other
================================================== ===========
Question: Dear eCare,
I have the Sprint Pick 3 Numbers, Any Network unlimited service on both
of my phone lines and I was hoping that you could update the 3 phone
numbers each line can call to unlimited.

For the main line (760)904-xxxx, I would like the following 3 numbers
listed:
800-244-xxxx
818-795-xxxx
818-842-xxxx

And for the second line (760)904-xxxx, I would like these listed:
760-808-xxxx
760-333-xxxx
760-395-xxxx

Thank you & have a nice day.
================================================== ===========


i never heard of an i-care escalations department but ecare took care of everything forwarding my message to the right people. i confirmed m2h usage online already....so easy!

btw i didnt have any numbers set up on my accounts. the addons were just there with no set phone numbers until i contacted echat and ecare

[undftd]

You can always call retentions to get it changed. I was told that you can change it without limitations. And she's right. But I advise you not to do it too often.

To call retentions;
Dial *2 and say cancel.

There are numbers is faq but all of you should know.