Woman files $54m lawsuit against Best Buy for losing laptop

[thesonofgray]

Via Engadget (http://www.engadget.com/2008/02/12/woman-files-54m-lawsuit-against-best-buy-for-losing-laptop/)...

We've definitely heard some horror stories about Best Buy, but it looks like a DC woman named Raelyn Campbell has had enough: she's opening up a big can of America Sauce on the retailer in the form of a $54m lawsuit after it lost her laptop during warranty service. Campbell says she bought a laptop and $300 extended warranty from Best Buy in 2006, and took the machine in for service when the power switch broke last May. Told repairs would take two to six weeks, she set off on a business trip, only to find that her laptop had gone missing when she returned in August. Fast forward through several more weeks of run-around and delays, and the best the Buy would offer for losing a $1,100 machine with all her data on it was a $900 gift card. After being informed of the potential for identity theft, Campbell filed the multimillion-dollar suit, which prompted Best Buy to up its offer to a whopping $2,100 plus a $500 gift card. Campbell says she's not dropping the case until she finds out what happened to her machine -- and she wants ol' Blue to train its employees on privacy issues and revamp its warranty policy. Honestly? We'd say she has a better chance of getting the $54 million.

:lol:

[viperboy]

Wow... that's insane. I can't imagine that she'd get anywhere near $54 million for a laptop!

[Studintx]

Must have been one of those black friday laptops they offer for dirt cheap I bought one in 06 as well but I bought the HP which was $379.00 so it was the next one up.

[kcurrin]

Holy bad customer service, Batman!

[Marlon_JB2]

Maybe I should drop off my MacBook Pro at Best Buy! Talk about paying off my car very quickly! :lol:

[88jr]

Sadly I hope she wins. I mean seriously, where did it go! LOL!

[iggyclyde]

I agree, she deserves more than what they offered, but c'mon, $54 million? "That's crazy talk" if I may quote Clevemore...

[Studintx]

More than likely the'yll just settle

[profroopchan]

lol... Well, she says that she choose that number to get the recognition from the media just to get some attention. They are really screwing her over though. I would agree that at a minimum, they should probably give her double what the purchase price was for the time and energy and data that she lost.

[some18mybrain]

lol... Well, she says that she choose that number to get the recognition from the media just to get some attention. They are really screwing her over though. I would agree that at a minimum, they should probably give her double what the purchase price was for the time and energy and data that she lost.

The funny thing is, if she chose that amount just to "Get a reaction" it may backfire. The court doesn't take kindly to people just filing lawsuits in order to get a reaction, and may end up throwing it out of court completely if that's the case.

[leaving_ash]

All that comes to mind is what Judge Judy would say if some deadbeat dude left his laptop at his ex's house and wanted money for it after she burned it. I don't think he would get anything more than the current price of a used laptop. Not replacement costs and not including any data replacement costs without proof of worth. She's might just wind up in the negative after litigation.

[Dzalumni]

I say you go girl! Accountability is something that even the mega chains still need to have.