Cant download ringers anymore

[blkbrd33]

ive made well over 120 ringers for my m1. i use the rumkin uploader to send them to my phone. but today i tried to do it and i cant download anymore. when i get the text message with the link to the ringer i click on it. usually it takes me to a screen that says "this is not a trusted file. continue anyway?" or something stupid. and then it starts downloading. but now when i get the text message with the link it takes me to a page and just plays my ringer for me with no option to download. is this a new sprint thing or what?:mad:

[w7excursion13]

Did you try a different uploader? Clear your cookies also.

[BrettW]

try a different unloader such as the focus tool here or funformobile.com see if it still happens.

[blkbrd33]

tried 2 other uploaders. same story. ill check out the cookies thing.

[blkbrd33]

deleting cookies did not work. i sent the ringers to two of my buddies sprint phones and they both said the same thing happened to them. one of them thought that maybe sprint no longer lets us download untrusted files. im not sure if thats the case or not. i just want it to work and its pissing me off. thanks for any help.

[blkbrd33]

http://rumkin.com/tools/sprint/jump.php/2615219 just in case anyone else wants to give it a shot. the song is called moonshield, by in flames.

[BrettW]

it may be the filetype, try re-encoding it to another filetype and see if it will let you download it, i know with my mm9000 certain filetypes will play in the browsers, and others will download as ringers.

[blkbrd33]

i made it an m4a. same as all the other ringers ive made. i havent done anything different. i cant figure it out.

[BrettW]

it may be sprint trying to step in and prevent it, i would first try every uploader possible and see if it may be sprint changing the way files get handled in its proxy. if no uploader works then you may be sol,

[w7excursion13]

On a related note I thought funformobile was having problems the last couple weeks. I guess not cause I cannot upload anything to my 9000 and it plays in the browser now. Before that it would block the port/url to FFM's server. I was just recently moved to ensemble. Im not sure if that has anything to do with it. Thats crap sprint. EDIT: Im tempted to try to buy a sprint ringer just to see if it works. I havent used their ringers in 3 or 4 years. :(

[BrettW]

im still in p2k having the same issue, so its not due to the billing system

[w7excursion13]

I can still download from Don's site.

[donblay]

I can still download from Don's site.
w00t! thats good at least:D

But it sounds like the problem in the original post is that he's getting text messages that point to the content (ringer) directly and not the GCD file that it needs to download. Now why that's happening from an uploader i'm not sure, rumkin is generally the best and most straight-forward uploader there is.

[cavendano]

I really doubt Sprint would try to upset customers in a time when they are losing them...
it might just be a script issue or the sites are trying to cater to other carriers rather than Sprint...

[w7excursion13]

w00t! thats good at least:D

But it sounds like the problem in the original post is that he's getting text messages that point to the content (ringer) directly and not the GCD file that it needs to download. Now why that's happening from an uploader i'm not sure, rumkin is generally the best and most straight-forward uploader there is.
I get the same thing when I try to upload or download from most sites. That includes screensavers.

[w7excursion13]

I really doubt Sprint would try to upset customers in a time when they are losing them...
it might just be a script issue or the sites are trying to cater to other carriers rather than Sprint...
Well lets hope not. But there were some rumors going around about Sprint blocking third party sites. If most people are not having problems then oh well I guess. Ill get another PPC and problem fixed. :D

[josh33_unc]

does fine on my sanyo 9000

never heard the song, but i like it

thanks for the new ringer and sorry it wont work on your phone


i copied the link, went to sprint.com, send txt to sprint phone, pasted link in field, sent it to my phone from the homepage and went to it from the phone and it worked fine

[donblay]

The Rumkin link posted earlier does work on my M1, it downloads correctly.
The only thing I can think of (other than hardware problem) is that the uploader is not auto-detecting your phone properly and instead of redirecting the phone to the GCD for downloading its redirecting it to the ringer itself (maybe assuming its a verizon phone or something; not sure). How my site (and i'm assuming most other sites) auto-detects is by looking at the browser agent (basically web browser) your phone is using and based of that you can tell what phone it is (they're unique). Sometimes though you'll find that even within a single model you will find different browser agents (i'm assuming because of different firmware). I know in my look-up database i have at least 2 definitions for M1's and 2 for the Sanyo Blades. If rumkin or some other site doesn't have the new browser in its database it might assume you have a different type of phone and treat the download differently. My site is written so that if it doesn't know for sure that your phone is a different carrier it assume you are Sprint but just not in the database; thus directing you to the GCD file and allowing you to download anyhow. others sites might act differently if they don't know your phone type. have you gotten a replacement phone recently or done a firmware update lately? If so those might be reasons of why its not working now when it used ot.
Thats about the only thing i can think of, as a developer. otherwise it might be a hardware issue. to test that out i'd try to download an official sprint ringer and see if that works.

[blkbrd33]

i can download from don's site (thanks btw). but still not from any uploader that i know of. no firmware updates lately. and ive had my m1 since may of last year. the funny thing is that its not letting my wife's phone or my buddy's phone download either. she has an a920 and he has an m1 like mine. and yet the link i posted earlier is working for you guys. ?????

[jrdhmmr]

I am the buddy of which BLKBRD33 spoke. I'm working on figuring out what the issue is also, as I am having the same problem. I've created more new ringers and tried multiple uploaders as well. It simply plays the "ringer" through the phones web browser rather than downloading it. I have had my phone since the M1 was first released, have never had a replacement, and have never had any issues before with my phone.
We have talked about the possibility of certain 3rd party websites being blocked by Sprint, but if thats true, then its being done regionally.
Anyone else from the Kansas City area had this problem?
Also, if it was blocked, I wouldn't think the song would have played through the web browser on the phone. Technically, that is downloading, just not onto the location of the phone we want it on.

[jrdhmmr]

But it sounds like the problem in the original post is that he's getting text messages that point to the content (ringer) directly and not the GCD file that it needs to download. Now why that's happening from an uploader i'm not sure, rumkin is generally the best and most straight-forward uploader there is.
I missed this comment first time around, but I concur. That is exactly what its doing, but for the life of me, I don't know why. I also can download from Don's site. Also, when I tried to manually enter the .gcd file location after uploading it via the Focus Uploader, it seems the Focus Uploader is not working at all. It says the file is uploaded, and give me the link, but the link comes back page not found.

Grrr...

[jrdhmmr]

Here's another one for you guys to download if you like, or at least to see if it will work for you.

http://pcs.cruz-network.net/code.php/434286

Thats Blue Monday, as performed by Orgy.

If things continue, than I guess I may have to start my own website like Don has. I like my ringers too much to give them up.

[donblay]

I missed this comment first time around, but I concur. That is exactly what its doing, but for the life of me, I don't know why. I also can download from Don's site. Also, when I tried to manually enter the .gcd file location after uploading it via the Focus Uploader, it seems the Focus Uploader is not working at all. It says the file is uploaded, and give me the link, but the link comes back page not found.

Grrr...

Here's another one for you guys to download if you like, or at least to see if it will work for you.

http://pcs.cruz-network.net/code.php/434286

Thats Blue Monday, as performed by Orgy.

If things continue, than I guess I may have to start my own website like Don has. I like my ringers too much to give them up.

Here's something to add a bit more complexity to problem. When i was reading this thread from the gmail app on my phone i clicked on the link and it played the song instead of downloading, just like the problem you're having. but then when i got on the PC i copied the link and sent it as a text to my phone and it downloaded fine. That kind of lends into my theory about phone detection not working;when using the Gmail app or Opera mini it gives a different browser agent than the phone's native one making making it impossible to auto-detect the phone. So i know this probably goes without asking, but just to take it out of the equation; you're not using Opera Mini to try to access these downloads, right? if you're clicking on the SMS text link you get from the site then i think its impossible to use Opera, but just thought i'd ask.
I really don't think this is Sprint's doing. Because is they were going to block a site, they would do just that; simply block the site. you would get no response back. the fact that you're hearing the ringer means that whatever is causing the problem, its reading the GCD file finding the content location and then redirecting you to that. Sprint would never go through all that trouble, they would just plain block an DNS name or IP address from their gateway.
So for the hell of it, could you download something again from my site and let me know exactly what the ringer/image is and what time you did it. This way i can go into my logs and check the browser agent being used. Also, out of curiosity, if you browse my site with your phone (native browser, not opera) does it tell you what phone and model you're using under the DBRingers logo? I'm almost positive it has to have something to do with the phone detection

[josh33_unc]

Here's another one for you guys to download if you like, or at least to see if it will work for you.

http://pcs.cruz-network.net/code.php/434286

Thats Blue Monday, as performed by Orgy.

If things continue, than I guess I may have to start my own website like Don has. I like my ringers too much to give them up.

switched back to m1 from 9000, did process just like i did with the 9000....i copied the link, went to sprint.com, send txt to sprint phone, pasted link in field, sent it to my phone from the homepage and went to it from the phone and it worked fine

too much instrumental on 1st part of song, and song cuts off before end of lyrics at end :p

but yeah it worked perfect on my m1 just like the 1st one did on my 9000

[jrdhmmr]

I agree with everything you said Don. I just can't figure out whats different from before that would make it now be unable to detect my phone by its browser.
I didn't see anything on your page about it detecting what phone I am using when browsing via my native web browser. For that matter, I don't even have anything but my native browser on my phone.

At 2:07 pm, Jan. 22, I downloaded Sixx AM - Life is beautiful to my phone from your site.

Here's some info for others to compare to on my native web browser:

Version
20061023Rel-v12.0
a-M1
NetFront v3.3
for Sprint PCS

Copyright (C)
1996-2007
ACCESS CO., LTD.

As a side note, I have tried all of the normal things, such as restarting phone, clearing out cookies and history from phone browser.

If this was just a one person deal, I would assume a phone glitch, but the fact that it happened to my buddies phone, his wife's, and mine all around the same time makes it a bit more confusing.

[jrdhmmr]

switched back to m1 from 9000, did process just like i did with the 9000....i copied the link, went to sprint.com, send txt to sprint phone, pasted link in field, sent it to my phone from the homepage and went to it from the phone and it worked fine

too much instrumental on 1st part of song, and song cuts off before end of lyrics at end :p

but yeah it worked perfect on my m1 just like the 1st one did on my 9000

Lol, sorry it wasn't up to your standards Josh. I just made it really quick as a test ringer. Also, as a musician, I like the instrumental parts as much or more than the lyrics, but thats just me...

[donblay]

Ok, so this is really weird now. I just checked my logs, and your agent was reported as "Mozilla/5.0 (compatible; OpenWeb 5.6.1.1-05) Opera 8.54", and the normal M1 agent should be "Mozilla/4.0 (MobilePhone SCP-M1/US/1.0) NetFront/3.3 MMP/2.0".
So we narrowed down what the problem is. The question now is why. now this is a shot in the dark, but its a possible side effect maybe from a change on Sprint's gateway. all internet traffic from your phone must go through a gateway to reach the "real" internet. Its possible that its stripping out the agent header. i don't see any reason why they would want to do this, other than a mistake. is everyone that is having this problem in the same regional area?

my site still works for you only because i wrote it to just assume its Sprint if the phone isn't known. others are written to assume its a PC if the can't find it.
Also, my M1's browser info is exactly the same as what you posted.

I agree with everything you said Don. I just can't figure out whats different from before that would make it now be unable to detect my phone by its browser.
I didn't see anything on your page about it detecting what phone I am using when browsing via my native web browser. For that matter, I don't even have anything but my native browser on my phone.

At 2:07 pm, Jan. 22, I downloaded Sixx AM - Life is beautiful to my phone from your site.

Here's some info for others to compare to on my native web browser:

Version
20061023Rel-v12.0
a-M1
NetFront v3.3
for Sprint PCS

Copyright (C)
1996-2007
ACCESS CO., LTD.

As a side note, I have tried all of the normal things, such as restarting phone, clearing out cookies and history from phone browser.

If this was just a one person deal, I would assume a phone glitch, but the fact that it happened to my buddies phone, his wife's, and mine all around the same time makes it a bit more confusing.

[w7excursion13]

I noticed now that my 9k tries to read wap pages as normal web pages. :thought:

[jrdhmmr]

Ok, so this is really weird now. I just checked my logs, and your agent was reported as "Mozilla/5.0 (compatible; OpenWeb 5.6.1.1-05) Opera 8.54", and the normal M1 agent should be "Mozilla/4.0 (MobilePhone SCP-M1/US/1.0) NetFront/3.3 MMP/2.0".
So we narrowed down what the problem is. The question now is why. now this is a shot in the dark, but its a possible side effect maybe from a change on Sprint's gateway. all internet traffic from your phone must go through a gateway to reach the "real" internet. Its possible that its stripping out the agent header. i don't see any reason why they would want to do this, other than a mistake. is everyone that is having this problem in the same regional area?
...

So far as I can tell Don, yes, we are all in the same area, unless anyone else who is having this problem hasn't said so yet. I verified on my MM7500, that this is not a per phone issue. Its happening on both my mm7500, M1, friends M1, as well as A920. Being that we are all in the same general area, that we know of, I agree with your theory on it being a gateway issue. So, now my question is, which will be easier... having Sprint tech fix the issue with their gateway, or see if the uploaders can have their browser info updated to reflect the change the gateway is making?
I can see how that conversation would go with Sprint.... "yeah, so can you go ahead and change that so I can continue to make and download all of my own ringers free rather than pay you guys heaps of money?" "oh, and while you're at it, can we go ahead and make sure that from here on out, all TPS Reports get a cover page? If we could go ahead and make sure of that, it would be just great".

Ha, anyway, I'm planning on making a call to Sprint maybe this coming weekend when I have plenty of time to wait on hold...

[donblay]

yeah, communicating this to sprint wont' go well, lol. 1st you'll get like 4 or 5 people on the phone who won't have a clue at what you're even talking about. then when you finally do get to someone technical enough you'll basically be talking about stuff they'll feel that you shouldn't know. they basically won't believe you, or even if they do belive you they'll denie it. can't have a customer telling them they set up a router wrong, lol.
Unfortuantly though thats probably the route you'll have to go. Sites like mine that will auto-detect the phone can't add that browser agent to our databases because its too generic; every phone in that area will have that agent no matter what the actual phone is, which means you can't detect what kind of phone it is anyhow.
Even though Sprint doesn't look too kindly on 3rd party download sites, you'll still have a good argument about WAP sites not working right because they think your phone is a PC. I'd focus on putting that spin on it and the downloads as a secondary.

So far as I can tell Don, yes, we are all in the same area, unless anyone else who is having this problem hasn't said so yet. I verified on my MM7500, that this is not a per phone issue. Its happening on both my mm7500, M1, friends M1, as well as A920. Being that we are all in the same general area, that we know of, I agree with your theory on it being a gateway issue. So, now my question is, which will be easier... having Sprint tech fix the issue with their gateway, or see if the uploaders can have their browser info updated to reflect the change the gateway is making?
I can see how that conversation would go with Sprint.... "yeah, so can you go ahead and change that so I can continue to make and download all of my own ringers free rather than pay you guys heaps of money?" "oh, and while you're at it, can we go ahead and make sure that from here on out, all TPS Reports get a cover page? If we could go ahead and make sure of that, it would be just great".

Ha, anyway, I'm planning on making a call to Sprint maybe this coming weekend when I have plenty of time to wait on hold...

[cavendano]

im curious now..
for those of you having problems with other sites can you try mine?
use the second link on my sig...

[jrdhmmr]

yeah, communicating this to sprint wont' go well, lol. 1st you'll get like 4 or 5 people on the phone who won't have a clue at what you're even talking about. then when you finally do get to someone technical enough you'll basically be talking about stuff they'll feel that you shouldn't know. they basically won't believe you, or even if they do belive you they'll denie it. can't have a customer telling them they set up a router wrong, lol.
Unfortuantly though thats probably the route you'll have to go. Sites like mine that will auto-detect the phone can't add that browser agent to our databases because its too generic; every phone in that area will have that agent no matter what the actual phone is, which means you can't detect what kind of phone it is anyhow.
Even though Sprint doesn't look too kindly on 3rd party download sites, you'll still have a good argument about WAP sites not working right because they think your phone is a PC. I'd focus on putting that spin on it and the downloads as a secondary.

Yeah, thats what i was thinking also. And the WAP site not working correctly is exactly the angle I was going to work with. The real difficulty, like you said, is going to be talking to the right person who knows first what I'm talking about, and second that actually has the capability to do something about it. Fortunately, I have pretty good background in networking as well as dealing with Spring tech people lol. Just takes patience is all.

[jrdhmmr]

im curious now..
for those of you having problems with other sites can you try mine?
use the second link on my sig...

W00T! Cavendao, yours is the first site I've found that lets the user manually select which carrier is being used. That means it works fine by the way, since it doesn't try to auto-detect what phone I'm using, but instead relies on what I tell it.

[kevins7189]

cavendano

the download part works for me, but when I try to download the file it is smaller than expected, and I get a Data Error 905 Attribute Mismatch. So it "almost" works

[okiedokie]

ive made well over 120 ringers for my m1. i use the rumkin uploader to send them to my phone. but today i tried to do it and i cant download anymore. when i get the text message with the link to the ringer i click on it. usually it takes me to a screen that says "this is not a trusted file. continue anyway?" or something stupid. and then it starts downloading. but now when i get the text message with the link it takes me to a page and just plays my ringer for me with no option to download. is this a new sprint thing or what?:mad:
I have a treo 700p and have uploader several ringers before with no problem and all of a sudden they download to my pocket tunes like a song. Very frustrating. I have taken it to sprint and all they did was a hard set. duhh, I already tried that! When I tried to talk more to them about it.. well you can imagine the stupid look I got. Anyways, reading these posts were very helpful. I sent the link through the sprint messing website and it worked. Thank You very much. Also, if it helps any, my phone is the only one out of six phones that is having this problem. We also have the upstage and rumors and centro, no problems with theirs. We are in Oklahoma. Again, thanks.

[kevins7189]

geez this is totally nuts, I cannot get anything to work and the wife just wants one ringtone.... mobilereelz just gives be content error 905, I've tried sending jump codes through sprint and that is not working either... any ideas please!

[RobZombie20]

I hope this gets fixed because its a real inconvenience whether its Sprint or not. I'm half tempted to activate my M1 and paste the link into a text like was mentioned some posts ago but I'll probably just leave it alone for now. My M1 was also viewing pages as if I were viewing from a PC. I think its awesome that Don as well as others were able to detect more of whats going on and now reading what you guys think is happening it makes a little more sense.

[nlauda]

I have the same issue on my MM7500. Cavendano - is there a way to upload an mp3 and send it as an mp3 to my phone from your site? I also get a Data Error 905 when I send a converted mp3. I called Sprint and they don't have a clue. Thanks.

I was able to send a pic to my phone using pix2fone but it didn't recognize an mp3 file.

[jrdhmmr]

Yeah, sorry guys, I should have come back and posted something. Sprint fixed the problem in my region, but I think we were just fortunate enough that they did it without anyone having to ask. Give it a week or two, I think it was about 2 weeks for us, and see what happens.
You're going to get nothing but "huh's", and "whats" talking to Spring, since the chances of, a) talking to someone at sprint knowledgeable to understand what the issue is and b) getting anyone to believe that you might know what you're talking about, is extremely unlikely, if not impossible.

I'd stand by our resolution to the problem however, if anyone bothered to read previous posts in this topic, or even understood it.

Also, keep looking for other sites out there; I really need to compile a list. There are a few that do not auto-detect the device being used that should still work. Basically, look for ones that ask You what type of phone you are using... might prove to be more successful.
Yes, I know, its very frustrating...

[RobZombie20]

Yeah, sorry guys, I should have come back and posted something. Sprint fixed the problem in my region, but I think we were just fortunate enough that they did it without anyone having to ask. Give it a week or two, I think it was about 2 weeks for us, and see what happens.
You're going to get nothing but "huh's", and "whats" talking to Spring, since the chances of, a) talking to someone at sprint knowledgeable to understand what the issue is and b) getting anyone to believe that you might know what you're talking about, is extremely unlikely, if not impossible.

I'd stand by our resolution to the problem however, if anyone bothered to read previous posts in this topic, or even understood it.

Also, keep looking for other sites out there; I really need to compile a list. There are a few that do not auto-detect the device being used that should still work. Basically, look for ones that ask You what type of phone you are using... might prove to be more successful.
Yes, I know, its very frustrating...
I'm in Missouri and Rumkin worked on my moms Blade where it didn't last week but it didn't work on my brothers Katana 2 so hopefully it all starts working for everyone soon.

[nlauda]

The funformobile.com uploader worked for me so I'm happy.

[RobZombie20]

I found this uploader that works too - http://ra.pcslab.com/upload/upload.php - KEEP THE ACTUAL FILE NAMES SHORT! I had a ringer called black sunshine.m4a and it didn't work so I needed to rename it to black.m4a

[stearic]

Well i'm in kansas and i'm still having a problem with rumpkin/focus uploaders. The only one i've found to work is cavendano's. I had switched back to my m1 and was thinking i was doing something wrong when the songs kept playing in the browser. Good to know it's something on sprints side (1 more to the list of crap they have screwed up).

[jrdhmmr]

Well i'm in kansas and i'm still having a problem with rumpkin/focus uploaders. The only one i've found to work is cavendano's. I had switched back to my m1 and was thinking i was doing something wrong when the songs kept playing in the browser. Good to know it's something on sprints side (1 more to the list of crap they have screwed up).

Yeah, fyi, the specific phone you're using was definitely never the problem either, as I use the mm-7500 as well as the m1, and my friend uses the m1 & his wife the Samsung A920 (pretty sure its the 920).

I'm not sure how prolific the problem is/was/will be, but it might be something that will end up being more aptly resolved by the creators of the websites rather than dealing with tech's who think they know more than they do, or support persons who don't even know what we're talking about.

Sorry for you guys that are having the problem now, but I'm glad it was fixed on my end. My friend who had it start/end at exactly the same time as me lives in Missouri, whereas I live in Kansas. Incidentally, the address I have with Sprint is in that same town in Missouri as my friend, where I continue to have my bill sent. Don't really see how that would make any difference though, knowing how networks work. I'm rambling again....

[Smokeless Joe]

This problem has now spread to my phone, my girlfriends phone still seems to be working (downloading) normally. I have been using freeringers.net for better than 5 years and never have I encountered a problem. I am not a happy camper right now! :mad:

[jrdhmmr]

This problem has now spread to my phone, my girlfriends phone still seems to be working (downloading) normally. I have been using freeringers.net for better than 5 years and never have I encountered a problem. I am not a happy camper right now! :mad:

Yes, it seems to be happening in our area again (not sure where you're located). Hopefully, this is just temporary and goes away as before. I really don't want to have to try and deal with Sprint over this. After having been a loyal customer for over 10 years, I think they owe me. They've been good to me thus far, but I'm having a harder and harder time lately keeping my friends on Sprint's service. This isn't going to help any.

They won't like me when I'm angry... :bang: :p

[Smokeless Joe]

I neglected to mention that my gf is also on Sprint so I'm confused why her phone still works normally and mine is having problems. I have contacted freeringers to see what they have to say.

[RobZombie20]

Its probably is different in some way because a Q9c is a smartphone but I'm able to download ringers directly using PIE.

[Smokeless Joe]

Here is the response I got from freeringers

My Sprint phone plays the ringtone, but it doesn't download or save.

People experience this problem when using the Opera browser instead of the standard browser that's included with your Sprint phone. Basically, the Opera browser doesn't support saving files. So, it doesn't allow you to save the file (just play or view it). All you need to do to resolve this problem is to use the standard browser included with your phone. It may be a good idea to also contact Opera and ask when their browser will support downloading and saving files with Sprint.
Just so everyone knows I have not been using Opera browser to download my ringers.


At other times, it's just Sprint that has failed for some reason. We've been seeing this from time to time in the past few months. Try to turn off your phone and try again. If that doesn't work, wait a couple days as Sprint seems to resolve the problem after a couple days. If it's still not working, contact Sprint and ask why downloads are not working anymore. Maybe they upgraded your phone and can downgrade your phone so it works again. It's not something we've done, we've changed nothing, and it's working for everyone else. This is something that keeps getting broken on Sprint's end.
We'll see if it resolves itself in a couple days I guess. I'll keep everyone updated.

[donblay]

just to help people see if there problem is indeed the "miss-reporting" of the phone's browser i created a test page for people to try out. it wont' help you solve the problem, but it will at least help you see what the problem is, this or something else. just point your phone's browser to
http://www.dbringers.info/phonetest.php and you can see what your hone is being reported as. it should have something identifying your phone's make and model. this is what most all ringer sites will use to identify your phone.

[jrdhmmr]

Here is the response I got from freeringers

My Sprint phone plays the ringtone, but it doesn't download or save.

People experience this problem when using the Opera browser instead of the standard browser that's included with your Sprint phone. Basically, the Opera browser doesn't support saving files. So, it doesn't allow you to save the file (just play or view it). All you need to do to resolve this problem is to use the standard browser included with your phone. It may be a good idea to also contact Opera and ask when their browser will support downloading and saving files with Sprint.
Just so everyone knows I have not been using Opera browser to download my ringers.


At other times, it's just Sprint that has failed for some reason. We've been seeing this from time to time in the past few months. Try to turn off your phone and try again. If that doesn't work, wait a couple days as Sprint seems to resolve the problem after a couple days. If it's still not working, contact Sprint and ask why downloads are not working anymore. Maybe they upgraded your phone and can downgrade your phone so it works again. It's not something we've done, we've changed nothing, and it's working for everyone else. This is something that keeps getting broken on Sprint's end.
We'll see if it resolves itself in a couple days I guess. I'll keep everyone updated.

Yeah, this is all stuff I think we've discussed. We already know its on Sprints end. We even, relatively, have a pretty good idea of exactly what the problem is on Sprints end. And I've never spoken to anyone who had the problem resolved after only a few days. The last time for me, it was 1 week minimum, maybe even pushing 2 weeks. Thats congruent with others I've spoken with's finding as well. So, basically, freeringers didn't provide any new info.

[jrdhmmr]

just to help people see if there problem is indeed the "miss-reporting" of the phone's browser i created a test page for people to try out. it wont' help you solve the problem, but it will at least help you see what the problem is, this or something else. just point your phone's browser to
http://www.dbringers.info/phonetest.php and you can see what your hone is being reported as. it should have something identifying your phone's make and model. this is what most all ringer sites will use to identify your phone.

You checked this for me last time, just without the link, but here's what I received from your URL.

"Your phone browser agent is being reported as Mozilla/5.0 (compatible; OpenWeb 5.6.1.3-03) Opera 8.54"

This is the same erroneous report that was received before, as I am definitely not using Opera.

This would, once again, I believe, point to the trouble being a gateway router on Sprints end, possibly removing the header info.

COME ON SPRINT, get it together!

[Smokeless Joe]

^^ Thanks don.

Got home from work today and tried sending a ringer to my phone from freeringers. What do you know success. So hopefully it was just a hiccup in the system somewhere and all will be normal in the future. :fingers:

[PaPPaSmuRf777]

Now Im having trouble downloading ringers and videos from funformobile. I get an error "size mismatch".

[Smokeless Joe]

Now Im having trouble downloading ringers and videos from funformobile. I get an error "size mismatch".

I'm not sure how long there was a problem before I noticed the error but from the time I did know to the time it "fixed" itself was three days. Give it a few days and hopefully it will straighten out.

[PaPPaSmuRf777]

Thanx I'll give that a try. It's bad that I'm a mod on that site and can't download my own stuff. lol

[Smokeless Joe]

You checked this for me last time, just without the link, but here's what I received from your URL.

"Your phone browser agent is being reported as Mozilla/5.0 (compatible; OpenWeb 5.6.1.3-03) Opera 8.54"

This is the same erroneous report that was received before, as I am definitely not using Opera.

This would, once again, I believe, point to the trouble being a gateway router on Sprints end, possibly removing the header info.

COME ON SPRINT, get it together!

Wap Review (http://wapreview.com/blog/?p=510)

Found this link in another thread. Looks familiar, could have something to do with our recent problems.

[jrdhmmr]

Wap Review (http://wapreview.com/blog/?p=510)

Found this link in another thread. Looks familiar, could have something to do with our recent problems.

Definitely sounds like its our problem. Coincides with everything we've experienced. Now, I wonder why it would be intermittent in its behavior (i.e.-occurs sometimes, but not all the time).

Thanks for finding that Ghost!

[PaPPaSmuRf777]

Theres a temp. fix to the browser openweb problem on funformobile . Now Im able to download m4a ringers and 3gp videos. Im not able to download pictures or newer 3gp video but funformobile said that Sprint would take up to 3 months to fix the browser problem.

[RobZombie20]

Funformobile is completely working with my M1 :headbang2:tu:

[donblay]

Wap Review (http://wapreview.com/blog/?p=510)

Found this link in another thread. Looks familiar, could have something to do with our recent problems.
VERY interesting read. that totally spells out the problem now.
And now the problem is effecting me too. ironic that i have my own web site and can't even use it now. but on the flip side, since i'm having the problem now i can try to test against it and see if i can find a work around for it. it just really sucks that we need to go through this though
but i'm also thinking the best thing to do about this is to make it know of whats going on. using the info posted in the link above i encourage everyone to notify gadget and phone sites that you vist; like phonescoop, phonenews, even maybe neowin.net. kinda get the word out there that Sprint is now implementing a new trans-coding service (service that helps render normal web sites in a "phone-friendly" way) but it has limitations and side effects of making it impossible to detect phone types and offer custom content. this way others who are having the same problem will know that they're not alone, and also maybe it will get noticed by sprint itself and someone make take notice. i still feel that calling customer support will prove useless as i don't feel that they'll take us seriously or doubt we know what we're talking about. but if its exposed to the tech community maybe others can help find a work around or better yet the right type of people who can make a difference might see it.

[DavidEBSmith]

There's more on this from WAP Review here: http://wapreview.com/blog/?p=514

Apparently transcoding is supposed to be bypassed on a site-name basis (like m.*.com and mobile.*.com and *.mobi), but it may not work. Or site owners can ask Sprint to add their sites to a whitelist to bypass transcoding, which will take?????

Also, Sprint has this about 40% rolled out, so on a site-by-site or user-by-user basis, you may or may not see it. I haven't seen on on my Treo, but I don't know if it's because they haven't gotten around to it or if they're skipping it on more browser-capable phones.

It's nice that Sprint announced this in their developer forums, because after all, every web site owner in the world reads those :irked:

[SempreGatto]

Thanks for the updates. Hopefully this issue will be resolved soon as the ability to make one's own content is a big draw for Sprint.

[donblay]

via the developer's forums i have requested for my site to be white-listed. i have no idea how long it will take for that though. at this point i don't if i should try to make work-arounds in my site or what... i think for now i'll wait to see if i get white-listed anytime soon.

[jmc67]

What is the link to the developer forum?

[donblay]

What is the link to the developer forum?
The site is https://developer.sprint.com and then goto Forums >> Wireless Web and Messaging >> Mobile-friendly sites registration... Openweb
and in that thread you can post your request. according to them that is the "offical" way to do it right now (even though it seems pretty ad-hoc). They claim within the next month or 2 they will have an automated form to do this.
I did some checking of some of the other sites that requested to be white-listed before me and as of yet none of us have been white-listed yet, all are still getting run through OpenWeb :irked:

[jmc67]

Thanks Don.

[nerys]

This is so far affecting ALL uploaders for the most part.

I did find a single uploader that works

http://ra.pcslab.com/upload/

its a funny one though as it IGNORES the name you give the file. It changed my one upload from "Diva 1" to "d1703-diva1" which is really annoying in the phone list Grrrr

Any suggestions on making my OWN download site (those seem unaffected or are they??) I made a GCD file and added my mime type for gcd etc.. and it works it downloads but I can not seem to get around the Data Error 905 issue.

I got the working file from http://ra.pcslab.com/upload/ and put it on my site (http://www.nerys.com/ring Test) and it works there too

but as soon as I edit that GCD (its a direct link not a relative link) to point to MY site instead of http://ra.pcslab.com/upload/ it gets the Error 905 again.

I do not know if its this transcoding OR if my opening and then SAVING the gcd in windows notepad it somehow breaking the formatting of the file???

Suggestions?

[PaPPaSmuRf777]

funformobile.com has modified there whole site an we can now download any thing we want.

[jmc67]

The site is https://developer.sprint.com and then goto Forums >> Wireless Web and Messaging >> Mobile-friendly sites registration... Openweb
and in that thread you can post your request. according to them that is the "offical" way to do it right now (even though it seems pretty ad-hoc). They claim within the next month or 2 they will have an automated form to do this.
I did some checking of some of the other sites that requested to be white-listed before me and as of yet none of us have been white-listed yet, all are still getting run through OpenWeb :irked:Hey Don, my son just tried your site and it seems it is working for him. Rumkins is not. What did you change to make it work?

[donblay]

Hey Don, my son just tried your site and it seems it is working for him. Rumkins is not. What did you change to make it work?
Well its pretty much always worked with ringers because the way a wrote it, if it can't detect your phone type it just assumes it a phone that can handle it and passes you the g
cd file. images are different though cause you need to know the screen size. so i simply added the faked openweb browser id as a 240X320 screen sized device. so it assumes thats the size of your screen and if it really is then it works. its by no means my final fix, but just something for the weekend

[SempreGatto]

Well I am able to download from db but still not from laurs or the other download sites.

[PaPPaSmuRf777]

Well I am able to download from db but still not from laurs or the other download sites.

Have ya tried funformobile. The whole site is downloadable as in the mp3s, mp4s, gifs, jpgs, streaming on site and 3gp .

[Bludiamond]

Sprint just so happened to replace my Muziq yesterday and I didnt even know about this issue..*sigh* the one uploader that I have found that is working so far is http://pcs.cruz-network.net/alternate/index.php

but not for m4a files, only aac...*sigh*

[BrettW]

Sprint just so happened to replace my Muziq yesterday and I didnt even know about this issue..*sigh* the one uploader that I have found that is working so far is http://pcs.cruz-network.net/alternate/index.php

but not for m4a files, only aac...*sigh*

try renaming the m4a to aac it should work.

[misslady2k]

Have ya tried funformobile. The whole site is downloadable as in the mp3s, mp4s, gifs, jpgs, streaming on site and 3gp .

3gp's work on that site. I tried uploading a 3gp through rumkin, what it did was give you the jump code and play and stop it, what you have to do is click Refresh this page in your menu options on the web and it should start downloading. Uploading a 3gp through rumkin gave me "Out of memory" when I was clearly not out of memory. I deleted some of my ringtones and it still gave me "Out of memory". Grrrrrrr...

[sneak]

I've found that if my referrer has been transformed (I click a link to get to a page), or use a bookmark, the new page is messed up. However, if I manually type in a site, i.e. funformobile.com it loads correctly. Doesn't work across the board, unfortunately, as my personal WAP page is still screwy.

I really don't want to follow the exodus out of Sprint, but for real, I've always enjoyed them primarily for their mobile data services. This is very unfortunate, and can hopefully become a "requested" option instead of mandatory.

[PaPPaSmuRf777]

3gp's work on that site. I tried uploading a 3gp through rumkin, what it did was give you the jump code and play and stop it, what you have to do is click Refresh this page in your menu options on the web and it should start downloading. Uploading a 3gp through rumkin gave me "Out of memory" when I was clearly not out of memory. I deleted some of my ringtones and it still gave me "Out of memory". Grrrrrrr...

So I take it your not able to download directly from the site or to send the site link via sms text ??

[ar15kaizoku]

funformobile still works just fine for me...I just upload to the site and download from the link they send in the text message

[PaPPaSmuRf777]

funformobile still works just fine for me...I just upload to the site and download from the link they send in the text message

Thats because they had to a few add on's in light of the new "web" change that Sprint snuck on us. And have any of you gotten a network update. They tried to send an upload it ota but my 8400 wouldnt take it.

[jmc67]

Anyone here have a Palm Treo phone who is experiencing problems with the browser? Any http:// links I enter I get a Browser error: Unknown Error. Url:
This is also happening with the sprint site.

[DavidEBSmith]

No problems with my Treo. In fact, I tried going to the same sites on my Treo and on my wife's KRZR, and the KRZR is getting transcoded through OpenWave and the Treo isn't.

I noticed the other day that in the programmer's guide for the Treo, it touts the current version of Blazer as being a proxy-free browser (unlike the earlier versions which broken when Palm turned the proxy servers off). Maybe Sprint will leave the smartphones off the transcoder bandwagon.

[jmc67]

I just tried again and it could have been an issue with sprint.

[cerebasan]

I'm having major slowness and timeouts on my Centro. Behold the new Sprint.

[donblay]

Luckily they have started white-listing sites now. I confirmed this morning that my site dbringers is no longer being transcoded. and it is detecting the type of device you're on. i'm assuming this white-listing is across the board and not just a regional/account thing; so maybe someone else might want to check my site too and verify. When viewing on the phone it should tell you on the top of the page the type of phone your using and the formatting of the text will be centered.

[jmc67]

I can confirm that my site also have been white-listed. If anyone want to re-confirm please do so.

[Clout]

I can confirm that my site also have been white-listed. If anyone want to re-confirm please do so.
confirmed, working fine.

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SprintUsers.com was created in January 2002 as a resource for users of Sprint PCS products and services to learn about and share information. We have cll phone reviews, Cellular Accessories, Downloads, PDA reviews, Ringtones, all of the latest Sprint PCS news and information, an area where you can find help in creating a ring tone or custom image for you phone, and so much more. The most popular section is the message board where visitors can read and write messages, ask questions, and get advice about their cellular phone from other users.