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View Full Version : number porting blues....


Samboy
01-09-2008, 08:37 AM
I have been trying to port a number from Verizon to Sprint for a little over a month now, and I can't seem to get it to work.

Initially after submitting a trouble ticket, I received a call from someone saying that in order to port the number that I would need to migrate back to the older p2k billing system from the newer UDP(sp?) billing system. Anyhoo, after going through the whole ordeal, I lost my plan which wasn't a big deal, but eventually they told me after going through all this was that I had reached a "dead end port".... Needless to say, that sucked!

A little more background: The number that I am trying to port originated in Boone, NC and the prefix is a 828-265-####. When I do the WLNP eligibility check online, I get the congratulations that my number is eligible for porting on the iDEN network. To this point, I have only tried to port the number to CDMA sprint phones with no success, but I am starting to wonder if it would make any difference if I tried to port it to a Nextel phone. Does anyone have any knowledge as to this being a potential solution? Has their ever been a number that would only work on Nextel and not Sprint?

At this point, any help or information would be greatly appreciated.

The Verizon phone that I am trying to port from is an old LG picture phone (a real POS), and in order to upgrade to a Verizon/CDMA phone like a Treo 700P I would need to change my Verizon plan. Is it possible that my current Verizon plan needs to be changed before I can port the number out to Sprint?

At this point, I am willing to try / read anything, but there really isn't enough information out there to get very far. As best I can tell, sprint cannot even get the number into their billing system.

pizzachef
01-09-2008, 09:16 AM
Sorry to hear about your troubles...I managed to port my number out to Verizon and then back to Sprint without too much hassle. If you haven't dont so already...call sprint and ask for the porting department. They managed to help me out, although every time I talked to them, they had to transfer me to someone who could get into my account because its on the newer (Ensemble) billing system.

Oh, and while my number was outside of sprint, it said I was eligible to transfer to the iden network...but it came back into sprint ok.
Good luck

Samboy
01-09-2008, 12:31 PM
Sorry to hear about your troubles...I managed to port my number out to Verizon and then back to Sprint without too much hassle. If you haven't dont so already...call sprint and ask for the porting department. They managed to help me out, although every time I talked to them, they had to transfer me to someone who could get into my account because its on the newer (Ensemble) billing system.

Oh, and while my number was outside of sprint, it said I was eligible to transfer to the iden network...but it came back into sprint ok.
Good luck
Thanks for your response. I have probably logged 12 hours in total talk time with the porting department at this point. I think the problem lies in the fact that their billing department doesn't have the CA number for that area because sprint has never offered service there.

I think Nextel has always offered service in the Boone area though which makes me wonder if a Nextel phone would make any difference...

PokerFace23
01-09-2008, 09:40 PM
i've seen this before (not in NC but here in oregon).

from what i was told by porting department was that the area the phone originated from, sprint cdma has run out of numbers in that area to give out (msid) but nextel will still accept ports.

porting to an iden phone shouldn't be a problem. i would try to port into a random nextel phone. when the port is done and sprint has the number, do a 30 day exchange into a sprint cdma phone.

now i dont know if this will work or not. but it's just an ejumacated guess/suggestion.

Samboy
01-11-2008, 04:34 PM
So far so good.... The order status is that my nextel phone shipped and is activated, and now for the first time in several attempts that my online account information lists the number that I am trying to port rather than a temporary phone number. I guess that means that its officially in the system now when I have been told before that the system couldn't accept it. There is a strange sequence of numbers and asterisks when I view my account online (ie ">151*23600 10.150 FA3310M"). Does anyone have any idea what this could mean? So far when I try and send text messages from online, they have all arrived from No Caller ID....

 
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