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View Full Version : Manually migrated, now can't access vision

TwinEffect
12-28-2007, 09:25 PM
My account was migrated tonight to new billing system, but now I can't access my vision. Comparing online id to id set up in phone, they are different. Can I change this info, or do I need to call sprint? btw, it has been four hours since I finished the call migrating accounts.
TwinEffect
12-28-2007, 09:43 PM
I tried to change the PV username to the same as online. It creates a copy and when I try to connect through it, I get get Error 0x7301. When I connect through the original, it gives me error 67, user name or password error.
bjn
12-29-2007, 06:10 PM
Migration shouldn't have any effect on your PV status, but unfortunately, things don't always go that smoothly. If it still hasn't started working on its own by this point, I would contact Sprint and see what they can do for you.
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