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i have the sero 500 minute plan. i was wondering if i could upgrade easily to the 1250 minutes i believe or will this be a problem? i am beyond my 30 day trial but didnt want to spend the money for the 1250 minutes at the get-go. Please let me know if i should call or email and to who.
Thanks
ink718
12-12-2007, 09:18 PM
As another user asked in another thread, yes you can make the switch from the 49.99 SERO plan to the $30 SERO plan. Just call up Sprint tell them. Everything should go smoothly. Good luck!
kentonese
12-14-2007, 03:01 PM
Once you have SERO, it is not a problem to switch between the different plans. It should be a no-hassle experience. :)
coolj01
12-14-2007, 03:09 PM
Once you have SERO, it is not a problem to switch between the different plans. It should be a no-hassle experience. :)
It shouldn't be a problem. Shouldn't is the key word in that sentence. The good thing about Sprint is they have a lot of people that work there so if the first person doesn't tell you something good call again and talk to someone else. I don't foresee a problem though.
abluesguy1990
12-14-2007, 04:53 PM
The only people that really know are employee accounts, ask to be transferred to them after you get regular customer service, I just did this change from 1250 minutes to 500 SERO and the guy in employee accounts took care of it. If customer service says they cannot transfer and gives you a phone number then they are lying make sure they transfer you to employee accounts. If employee accounts asks you if you are an employee tell them your cousin or friend is.:headbang2:headbang2:headbang2:headbang2
i have the sero 500 minute plan. i was wondering if i could upgrade easily to the 1250 minutes i believe or will this be a problem? i am beyond my 30 day trial but didnt want to spend the money for the 1250 minutes at the get-go. Please let me know if i should call or email and to who.
Thanks
kentonese
12-14-2007, 05:27 PM
It shouldn't be a problem. Shouldn't is the key word in that sentence. The good thing about Sprint is they have a lot of people that work there so if the first person doesn't tell you something good call again and talk to someone else. I don't foresee a problem though.
The only people that really know are employee accounts, ask to be transferred to them after you get regular customer service, I just did this change from 1250 minutes to 500 SERO and the guy in employee accounts took care of it. If customer service says they cannot transfer and gives you a phone number then they are lying make sure they transfer you to employee accounts. If employee accounts asks you if you are an employee tell them your cousin or friend is.:headbang2:headbang2:headbang2:headbang2
If you call Employee Accounts then they can help you the best. I would not call *2 for anything SERO related. General account inquiries, sure.
Employee Accounts also handles SERO accounts so you do not need to be an employee to call that number.
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