Just signed up for SERO. Where's my Data?

[sparky99]

This is day 3 on the SERO plan for me. Got a Centro phone BTW.
There's alot of info on these boards and I've been lurking until this morning because I'm just nervous that I left a stone unturned.

The main reason for my nervousness is I've read about others here who show Vision/Powervision listed under their usage details on the sprint website. I don't see such a thing on mine. However, I do see Unlimited Text (good), and Premium Services--0 included, yet it indicated that I've used 2 units.


Can someone please advise if I need to ask Cust Svc for anything additional?
Also, I tried some numbers for the $25 referral program and the automated voice told me that my account is not eligible. What gives?

Here is what is listed for my plan.

SERO F&F 500- $30.0
Plan Features:
Sprint Fair & Flex
Caller ID
Adjustable Anytime Minutes
Call Waiting
Three-way Calling
$30.00 Minimum Monthly Charge
Voicemail
Nationwide Long Distance Included
Unlimited Night & Weekend Mins. Included
Nights: M-Th 7PM-7AM Wknd: F 7PM-M 7AM
Unlimited Mobile to Mobile (pcs to Pcs)

Thanks in advance.

[BrucePDA]

Better start calling. If you are on P2K which it looks like you are it should read similar to this.

Adjustable Anytime Minutes
$30 Minimum Monthly Charge
AMERICA - ROAMING Included
Nationwide Long Distance Included
Unlimited Night & Weekend Mins. Included
Nights: M-Th 7PM-7AM Wknd: F 7PM-M 7AM
Unlimited Vision Access
Unlimited Mobile to Mobile
Caller ID, Call Waiting
Three-way Calling
Voicemail

[sparky99]

Thanks. I just called and it looks like I'm safe. The rep said that I shouldn't worry; I do have unlimited data. Whew!!

[69lt1bird]

You are not eligiable for the $25.00 referral because you are considered an employee of Sprint (hence the E in SERO). If people on here say they got the money it is just because Sprint screwed up.

[dlo1333]

Thanks. I just called and it looks like I'm safe. The rep said that I shouldn't worry; I do have unlimited data. Whew!!

My plan looks the same as yours and I'm on the new ensemble billing system. It's my understanding you won't see data under your plan details but your current usage should list it.

[Leakman]

You are not eligiable for the $25.00 referral because you are considered an employee of Sprint (hence the E in SERO). If people on here say they got the money it is just because Sprint screwed up.

Yes, the "E" is for employee but the "R" is for referral. You were referred BY an employee... Sprint does have an employee plan but this isn't it!
No referral credits for plans under $35.00

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