Join Sprintusers.com Today
By joining our free community you will have access to post topics, communicate privately with other sprint users (PM), download custom made ring tones, use our custom uploader (FOCUS), see LESS forum advertisements, upload photos in your own photo album and access many other special features. Registration is fast, simple and absolutely free so please, join our community today!
PDA


View Full Version : Sprint Charged me twice

MTXR
08-06-2007, 01:37 PM
I used my CC to order the SERO line and got the mogul for 312 dollars. Sprint decided to charge me twice... I contacted my CC provider and they put a dispute claim on it and said it could take 30-40 days.

Before I noticed the double charge on my account i had ~640 some in credits they added to my account before the first of the month which i have no idea why they did that...

Then the first of the month rolls around and i incur like 585 in other charges which i have no clue what its for, then i receive a 211 credit(still no idea why i am getting a credit).

So now i have 182 in credit. I have the 500 SERO plan.

Should i call up or email sprint? I hate waiting for sprint representatives... i feel that if i do call up... i may loose my remaining 182 in credits... what do you all think I should do? The CC company has already been called and it took a matter of 3 mins to get the dispute ticket into the system. What do you guys think?

y2kbugger
08-06-2007, 01:53 PM
same here i just used my credit card online to order a muziq and the billed me twice for 130 bucks.
MTXR
08-06-2007, 01:55 PM
what did you do? Did you call sprint? I called my CC company right away instead of sprint. I am still contemplating on calling sprint, just need some input from other sprintusers that are more knowledgable about the situation...

Did you get a crazy amount of credits to your account for some unknown reason too?
y2kbugger
08-07-2007, 07:32 AM
my dad is working it out, hes not here right now, but i could ask him later.
About SprintUsers.Com
 
SprintUsers.com was created in January 2002 as a resource for users of Sprint PCS products and services to learn about and share information. We have cll phone reviews, Cellular Accessories, Downloads, PDA reviews, Ringtones, all of the latest Sprint PCS news and information, an area where you can find help in creating a ring tone or custom image for you phone, and so much more. The most popular section is the message board where visitors can read and write messages, ask questions, and get advice about their cellular phone from other users.