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View Full Version : Issues with Moto Q and Vision

Mike El Toro
05-01-2007, 09:26 PM
Good evening all. My wife and I recieved our new Moto Qs today (new lines of service). I wanted to test the online features but it did not allow me to out of the box (like my sanyo 8300 and toshiba vm did). When I attempt to use the mobile msn or IE browser, i get a error "Unable to place call". I called up sprint cs, and they told me it will take 4 hours to activate the pcs vision. However, Its been over 8hrs, so no access (I still get "Unable to place call"). One tech person told me to re-enter the msid ect (that ## codes) and that didnt work either. Would someone be so kind to help me out of this jam? My wife won't shut up about it! lol! Help! :confused:
ikandi
05-01-2007, 10:17 PM
u can try updating your vision profile or you may need to call tech support, they may have provisioned the phones incorrectly
Mike El Toro
05-02-2007, 05:03 AM
yeh, they made me do a master reset and took away the vision because they think the pcs was provisioned wrong. however, the tech person told me he does not know what it could be and told me to go a sprint store
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