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View Full Version : Can it get any better!


tbl299
04-29-2007, 09:55 AM
I'm sort of a newbi here long time lurker.This has been a great morning.I've been on a Sero plan for about a year.

I purchased a Samung M600 Friday through telesales.Anyway i already had free 500 text 7pm nights and fimf.I had'nt asked for anything in a while so what the heck.

So i politely ask is unlimited free text free ,6pm nights and a $50 service credit were possible on my 2 lines.Same guy 2 different e-mails.Wow 3for 3 incredible.Todays a great day it does'nt hurt to ask.Thanks Sprintusers


seattlite
04-30-2007, 05:47 PM
Wow...congrats!

tbl299
04-30-2007, 06:44 PM
Thanks Seattlite, i really was'nt expecting much just got lucky.My error the phone was the M610.

Kobe4MVP
04-30-2007, 07:39 PM
So i politely ask a $50 service credit Sprintusers

How did you ask for this exactly?

tbl299
04-30-2007, 07:50 PM
Here is the e-mail reply $50 credit and free night and weekends.

Dear Travis,

Thank you for contacting Sprint. I will be happy to assist you regarding the Service Credit and Free Night and Weekend minutes begin at 6PM option.

I have noticed that the order for the new phone has been placed on the account but the two year agreement has not been renewed. As, mentioned in my previous email, on the phone numbers # and #the two year Sprint Subscriber Agreement will satisfy on May 05, 2008.

Offers
*********
If you renew the agreement on the account by two year, I will apply $50.00 Service Credit on the account and I will also add Free Night and Weekend Minutes begin at 6PM.

Please write back and confirm, I will be glad to assist you.

Waiting for your reply!

James P.
E-Care
Sprint together with Nextel
"Where our customers come first!"


Refer someone to Sprint and get $25.
Visit www.sprint.com/referralprogram for details.


Original Message Follows:
------------------------
================================================== ===========
Customer Name: Travis Lindsay
Sprint PCS Phone Number:
Form: Ask A Question-Manage
Topic: Other
================================================== ===========
Question: I was wondering if it's possible for me to get some type of service credit for being a loyal sprint customer.Even 6pm nights and weekends at no charge would be great.I just ordered the new Samsung M610 from telesales and renewed my contract.That's if i like and decide to keep the phone.

Thanks in advance Travis
================================================== ===========

tbl299
04-30-2007, 07:59 PM
Here's the question and reply for free unlimited text.
Dear Travis,

Thank you for writing back.

Yes, I can offer your free Unlimited Text Messaging option per month. Please write back and confirm, I will be glad to assist you.

Thank you for contacting us. Have a great day.

James P.
E-Care
Sprint together with Nextel
"Where our customers come first!"


Refer someone to Sprint and get $25.
Visit www.sprint.com/referralprogram for details.


Original Message Follows:
------------------------
First of all thanks for the help you have giving me.I do have one more question my father says you wont know if you don't ask.Is free unlimited texting doable on my accounts if so that'd be great.With that I'd be set for life.Please let me know either way.

Travis



----- Original Message ----
From: Sprint Customer Solutions <ecare3@cc.sprintpcs.com>
To: Travis
Sent: Sunday, April 29, 2007 10:56:09 AM
Subject: Re: )


Dear Travis,

Thank you for writing back.

Per your request, I have renewed the agreement of the account by two year.

As promised, I have added the following options on the account:

1. 50.00 Service Credit. The credit will reflect on the next invoice, against the monthly recurring charges.

2. Free Night and Weekend Minutes at 6PM option on both the lines, effective today. On the invoice, account will be charged for the option but at the same time, a credit will be applied to the account against the monthly service charge for the option.

Further, let me assure you that with addition of the above mentioned option no changes have been made with the Sero Plan on the account.

Also, I would like to inform you that we offer $49.99 Sero Plan which includes 1250 Anytime Minutes per month.

Is there anything I may assist you with? Please let me know and I would be glad to assist you.

Have a great day!

James P.
E-Care
Sprint together with Nextel
"Where our customers come first!"


Refer someone to Sprint and get $25.
Visit www.sprint.com/referralprogram for details.


Original Message Follows:
------------------------
Yes i will renew my 2 year agreement for the $50 service credit and free nights and weekends staring at 6pm.The nights and weekends change wont affect my sero plan will it?If not please do so.One more question how much is the 1250 min sero plan $49?

Thanks Travis , loyal Sprint Customer



----- Original Message ----
From: Sprint Customer Solutions <ecare3@cc.sprintpcs.com>
To: Travis Sent: Sunday, April 29, 2007 9:51:36 AM
Subject: Re: )


Dear Travis,

Thank you for contacting Sprint. I will be happy to assist you regarding the Service Credit and Free Night and Weekend minutes begin at 6PM option.

I have noticed that the order for the new phone has been placed on the account but the two year agreement has not been renewed. As, mentioned in my previous email, on the phone numbers # and #the two year Sprint Subscriber Agreement will satisfy on May 05, 2008.

Offers
*********
If you renew the agreement on the account by two year, I will apply $50.00 Service Credit on the account and I will also add Free Night and Weekend Minutes begin at 6PM.

Please write back and confirm, I will be glad to assist you.

Waiting for your reply!

James P.
E-Care
Sprint together with Nextel
"Where our customers come first!"


Refer someone to Sprint and get $25.
Visit www.sprint.com/referralprogram for details.


Original Message Follows:
------------------------
================================================== ===========
Customer Name: Travis
Sprint PCS Phone Number:
Account Number:
Form: Ask A Question-Manage
Topic: Other
================================================== ===========
Question: I was wondering if it's possible for me to get some type of service credit for being a loyal sprint customer.Even 6pm nights and weekends at no charge would be great.I just ordered the new Samsung M610 from telesales and renewed my contract.That's if i like and decide to keep the phone.

Thanks in advance Travis
================================================== ===========

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Kobe4MVP
04-30-2007, 08:11 PM
wow good job buddy :clap:

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