Sanyo M-1: where to purchase and how long till you get it in your hands...

[Sanyo M-1]

I know Im new but Ive been reading threads on the M-1 and they are mixed up with people who have it and people that ordered it and those who are trying. So, I figured Id start a thread for those of us who dont have it yet and maybe someone will have a tip for those that are having trouble ordering it.

[vshasta21]

Never. Order has been placed and canceled 3 times. Good luck. Might as well just get it tomorrow at the store.

[Sanyo M-1]

not supposed to be in stores till Jan. I thought.

[Sevendust]

Never. Order has been placed and canceled 3 times. Good luck. Might as well just get it tomorrow at the store.

Why were your orders cancelled?

[Wayne 1]

not supposed to be in stores till Jan. I thought.

Business CS told me mid January, a few days ago. Web and telesales till then......

[vshasta21]

Because they were not processed. I have been on the loop-around for 3 hours just to get a tracking number. No one can give me a straight answer why they can't find my phone or tracking number. As a result they canceled them. Cool sprint Cool.

[Sliczna3]

I called and they said mine was shipped today at 6am

[ndnguy85]

mine says back ordered. i am sad.

my recent phone history: sanyo 8100 > sanyo 8200 > sanyo scp-200 (piece of crap) > sanyo katana (blah..sold it on ebay after a month) > back to scp-200

to hopefully the M1. the only thing i can do on my scp200 is talk and text. oh ya alarm and calendar too.

[YPG]

I ordered Mine and they said it was all good, then that the order was cancelled because they used the wrong system for employees and that it was ordered again today so we'll see.

[gmitch528]

how do you find out if its backordered or not

[Sanyo M-1]

For what its worth I was told the day after I ordered mine it was ob B/O. Then I had to call the warehouse and of course it was suddenly fixed. Im now in the "in progress" stage. I called 1-866-404-1335. I was on hold for 55 min. but I guess it worked!

[psychedelicbeat]

call CORPORATE telesales. i do not have the number, so the only way out of this is to get transferred from the "regular" telesales. if they question you why you want to be transferred, say because there's been better help from them instead. the person i spoke to was REALLY cool about it. he talked to me as if i was some hotshot executive :lol:

[EDGE23]

mine says back ordered. i am sad.

my recent phone history: sanyo 8100 > sanyo 8200 > sanyo scp-200 (piece of crap) > sanyo katana (blah..sold it on ebay after a month) > back to scp-200

to hopefully the M1. the only thing i can do on my scp200 is talk and text. oh ya alarm and calendar too.
oh,, dude,, if thats your phone history youll be pleased with a M1 :)

[C1787GJ]

Anyone with a RadioShack 3rd Party Employee Plan able to order the M1? I just called Retentions and he said because of my plan he isn't able to do anything, and an error came up for him when trying to just order it. He said to try telesales or my sprint rep. Just curious if anyone with a RS plan has ordered it. and how you did so? (from where, when, any discounts, etc) Thanks! :wavey:

[ZUROBI3]

not supposed to be in stores till Jan. I thought.

I call this afternoon to the Sprint store and the guy told me they're gonna have it for the holidays and before Xmas so I guess we don't have to wait till January and hope that's true :fingers: :fingers:

[Deduce]

I ordered through telesales on Thursday without problems. No discounts, was only eligible for the one-year, but the rep said he couldn't process it. The phone came out to about $390 including tax and shipping.

[klmsu19]

I called and they said mine was shipped today at 6am
When did you order it? If last night, they lied to you- UPS doesnt pick up on Saturday or Sunday from Sprint that is a for sure. The next day any orders would make any movement after Friday would be Monday morning for Tues delivery. It wouldnt be till monday morning

[Agent-G]

Anyone with a RadioShack 3rd Party Employee Plan able to order the M1? I just called Retentions and he said because of my plan he isn't able to do anything, and an error came up for him when trying to just order it. He said to try telesales or my sprint rep. Just curious if anyone with a RS plan has ordered it. and how you did so? (from where, when, any discounts, etc) Thanks! :wavey:

Why did you call retentions? LOL, they could care less if we cancel our accounts. I'd just try regular telesales.

[Sanyo]

For what its worth I was told the day after I ordered mine it was ob B/O. Then I had to call the warehouse and of course it was suddenly fixed. Im now in the "in progress" stage. I called 1-866-404-1335. I was on hold for 55 min. but I guess it worked!
yeah i had ordered mine friday night. i call back in saturday and they tell me the order is still in progress like they told you and gave me a request # telling me they have to wait for it to be approved by the people in the warehouse and at that time i'd receive an order number along with a tracking number as well. and that if it's being shipped out more than likely monday and i should be receiving it wednesday or thursday. just have to wait and see what happens i suppose.. :Popcorn2:


ps im really eating popcorn :)

[VibrantRedGT]

I ordered mine on Thursday and was suppose to ship Friday, arrive on Monday. It's Sunday, I just called and they said its in progress. I think it just may be on back order now.

[DSDxp]

Ordered 2 on friday, called today and they are on backorder

[klmsu19]

i dont see why there are still 190 left someone said in the warehouse as of this morning still. I ordered friday at 8pm and mines pocessing obviously since it wouldnt go out till monday morning, but no backorder tehy still say

[terpskickass54]

Hello I really really cant wait to get my hands on the new M1 I just have a couple questions for anyone who has gotten this phone thru retentions. I just got a replacment phone a couple months ago so i am not eligible for any rebate but I have been with sprint for 6 years now and I am out of contract. Do you think I will be able to get a good deal on this phone thru retentions if I sign a new contract. If anybody is in the same situation I am let me know!! Thanks

[MsRandall]

Definately...call them up right now!!!! I got the M1 for $199.99 today from retention and I am still in contract because of all the problem recently with my orders.

[Sanyo M-1]

I finally got a tracking# but its not in UPS's system yet! This is getting outa hand!

[klmsu19]

when did you order it? (date/time) Gotta remember if it was Friday after 4pm, it wont go out till Monday morning and tracking numbers wont work until the first scan by UPS on pickup which would be monday morning

[Sanyo M-1]

Thurs. at 5 pm EST. So youve gotten a tracking# and it didnt have any info. at first?

[villeban]

Definately...call them up right now!!!! I got the M1 for $199.99 today from retention and I am still in contract because of all the problem recently with my orders.


Did you called *2, cancel or did u dialed a specific #?

[klmsu19]

oh well if you ordered thursday it wasnt picked up till friday but there should be tracking info. Id call UPS or sprint and find out why. My order is still processing since it was Friday at 8pm and wont even get picked up till Monday morning. But for your case you should have some tracking info already, Id def. call and find out why not

[james2K]

i've thought about it....i AM out of contract here very soon...i wonder what would happen if i told them i no longer work for the 3rd party and signed a two-year on a regular plan, to only have my indirect rep switch it back.

[Sanyo M-1]

I did, they put me through to order support but not open today! Maybe Ill call UPS. Unless the order wasnt processed till Fri.

[JSarella]

i'd like to do the same but i have the rebate thing for having my phone for two years, ive been using a VM 5500 for a while now and need a new phone so if any of you get through please let me know.

[mhuebner]

i ordered mine friday morning. called today and got a tracking number

[Sanyo M-1]

i ordered mine friday morning. called today and got a tracking number
Did you track it yet?

[mhuebner]

if you want order support, just call *2 and they will tell you.

[mhuebner]

yes, its coming tuesday

[Sanyo M-1]

*2 is customer care. No help there.

[mhuebner]

yes, thats how i always get my tracking info. calling 888-253-1315 is a waste. on hold forever and closed on weekends. i always just call *2, hit O for operator and tell them you placed an order and want status. It will be on their system.

[verhobb]

I am an existing customer. I just tried ordering the M1 a few minutes ago through telesales. They told me that even though I qualify for the $150 rebate for having my phone for 2 years I would have to pay full price and do a mail-in rebate. How can I get this phone with an instant rebate. I don't want to pay $349 and wait 6 months for a rebate check.

[Cnorwapo]

Why must we wait a month before it hits the stores? Makes NO sense....If you have it on your website then make the Damn thing available in stores!!!!!

[Sanyo M-1]

Just got off the phone w/CS and was told my phone is in KC. It will be next day to me but might not get it till wed. Not what I wanted to hear but as long as its on the way I feel a little better. My tracking# should work tomorrow a.m Im told. Crazy crazy crazy!

[Sanyo M-1]

The rep also told me hes played with the phone at a store in New Mexico and thought he should tell me how hes amazed at how Sprint came out with the coolest phone hes ever seen.

[ZUROBI3]

Definately...call them up right now!!!! I got the M1 for $199.99 today from retention and I am still in contract because of all the problem recently with my orders.

Give me the number for retention I need to call now please

[Brocksrex]

ordered mine from rofl thursday at midnight my time. it will be here on the 5th. its in MI already, so im hoping for an early delivery tomorrow!

[MsRandall]

Give me the number for retention I need to call now please


*2 or any customer service number I use 8887884727 since I have a business account, then say CANCEL SERVICE!!!!

[jivey]

I am an existing customer. I just tried ordering the M1 a few minutes ago through telesales. They told me that even though I qualify for the $150 rebate for having my phone for 2 years I would have to pay full price and do a mail-in rebate. How can I get this phone with an instant rebate. I don't want to pay $349 and wait 6 months for a rebate check.

You have to buy in the stores to get an instant rebate. My mom went through the same ordeal trying to the get 610, so she is waiting to get one in the stores.

[eric75]

it is very funny to call a sprint store and ask if they have the Sanyo M-1.

i just called 3 stores. each time the person said they hadn't heard of it and each time they had no idea when they would be carrying it. they are so ignorant of their own products...

so funny...

[Msdav16]

what about if you have a920 how do u get it replaced?

[reemusk]

it is very funny to call a sprint store and ask if they have the Sanyo M-1.

i just called 3 stores. each time the person said they hadn't heard of it and each time they had no idea when they would be carrying it. they are so ignorant of their own products...

so funny...


it doesnt' make them ignorant...ever think they're told to say that? so funny....

[Sanyo M-1]

[QUOTE=reemusk]it doesnt' make them ignorant...ever think they're told to say that? so funny....[/QUOTE
I doubt that, I have had the same experience. Each time Im put on hold after Im asked "what phone?" They just dont know.

[Lucif4]

it doesnt' make them ignorant...ever think they're told to say that? so funny....
:haha: If you say so...

it is very funny to call a sprint store and ask if they have the Sanyo M-1.

i just called 3 stores. each time the person said they hadn't heard of it and each time they had no idea when they would be carrying it. they are so ignorant of their own products...

so funny...
I also called multiple stores. One told me they won't get them in until later in December. I asked specifically when, they said end of December. Ok... :td: I knew they didn't have a clue what they are talking about. Called a different store, he checked his invoice and told me an exact date...Tuesday, December 5th 2006. :clap:

[DSDxp]

So, after reading all of this, I'm wondering if my phones are actually on backorder, or since I ordered them friday night, the status is just screwed up until monday morning. Either way, I just ordered two more online. Dont know which 2 i'll get first, but i'll return the others -- or sell them on ebay!!!

[jes]

Called a different store, he checked his invoice and told me an exact date...Tuesday, December 5th 2006. :clap:
I find it hard to believe this if it is a sprint corp store...

[9000 BABY]

YES!!!!!!! my m1 will be here on tuesday :headbang2 :music: :clap:

[Guy]

I ordered mine on Thursday night and CS cannot provide me w/ any info other than my order is "in progress." This is very frustrating...I'm really hoping for delivery tomorrow but who knows...could be later in the week.

[9000 BABY]

I ordered mine on Thursday night and CS cannot provide me w/ any info other than my order is "in progress." This is very frustrating...I'm really hoping for delivery tomorrow but who knows...could be later in the week.
yea same here you have to keep calling

[Sanyo]

i wish i was getting mine tomorrow sometime but i dont know.. all i can get from them is a request # and them telling me it's still in progress right now. :frustrate grr prolly not getting it til wednesday but at least it's on it's way!! :woohoo:

[MsRandall]

Well we already know my drama with my order placed like 20 minutes after ikandi with the same rep...mine is back ordered and her is in her hand (great luck by the way)...

I was told my order was cancelled today...Retention rep orders another one at the $199 new act price :music: and bills to the account, then rep calls back and says first order aint cancelled...so now I have 2 orders...I think I will send one back (full price of course)...or list in the TP. Scared to cancel one might cancel the wrong one.

[eXtReMeP4iN]

I'm so confused right now. I called 3 sprint stores in my area. One store said they would have the m1 by wednesday, one said mid december, and one store didn't even know what a M1 was. Any help lol.

[MsRandall]

It has been said alot of times already...stores will not get this phone until after xmas....which why most people bought it via telesales...

[eXtReMeP4iN]

umm, well the sprint rep's are bsing me? ;(

[jes]

umm, well the sprint rep's are bsing me? ;(
That's nothing new. The reps will tell you whatever they feel like telling you until they actually get some solid information. There's a good chance the average sales person on the floor does not even know what the phone is, much less when it's coming in.

[eXtReMeP4iN]

the only problem i have with buying via telesales is just to satisfy my head, i want to hold it once before i buy it. I also just wanna pay $$ out the door, doon't wanna use a CC

[ZUROBI3]

the only problem i have with buying via telesales is just to satisfy my head, i want to hold it once before i buy it. I also just wanna pay $$ out the door, doon't wanna use a CC

Same here I call stores here in my area Orlando, Fl. and they told me wednesday they're gonna receive and shipment they're not sure if it gonna come in there but the guy told me they're gonna have it for the holidays for sure so it's gonna be only few weeks

[mhuebner]

i dont know about you guys, but my experience returning a phone through telesales has always been a headache. first they mail you a return kit through fedex. after about 2 weeks you call them asking them what is going on with the return, they ask for the tracking number and after they see they received it, then they transfer you to the credit department and then you finally get the credit. point being that i feel that if i never called, they would never give me my money back. i have a feeling with the M1, i will not have this problem because i will keep it.

[skipp_h]

Hey yall. I've been following these M1 threads for a while and thought I'd contribute a semi new piece of info...

I don't post much, but I like to when I find new things...

Before I go any further I would like to source my info. Autorized retailers and up may only have access to I.N.C.....but this is where I read the following and I quote...

"The phone will launch on 12/3 in Web, Agents, Direct Business, and Telesales. On 1/14 it will launch in Retail"

Defintion of Retail down further is "radioshack and national retailers"

I wish we could get it at my store sooner than that geez...

41 more days... :irked:

[tbakergobuck]

I orderd my last friday around 4pm and got a order number today. I'm going to call early tomorrow morning to hopefully get tracking info. :fingers: I know people keep saying that the M1 won't be in Sprint stores untill after Christmas but I will be surprised if they don't show up sooner.

[skipp_h]

I hope you're right. I just called my boss' boss and was told that they are on our order form, but that doesn't necessarily mean we'll get them early....I said please get me at least 1 here ASAFP! lol

[VibrantRedGT]

I ordered mine Thursday at 4PM. Called today and the only info on my order is "In Progress". They told me to call back Monday for a tracking number. I was hoping it would be here on Monday. I'm going out of town Tuesday and Wednesday which means I probably won't have it in my hands until Thursday. :irked:

[ZUROBI3]

I hope it comes in Dec. for the holidays that's all I wish

[Hawg_Ryder]

I changed my plan today and ordered the M1... Was told it would take up to 4 days to get the phone... I will call sales support tomorrow to see what the status is... I was given an order reference number... has this been the same for everyone else that's ordered through telesales? BTW... I'm an existing customer and got the $150 phone update rebate... thanx

[yabo]

I got my order number when I called and ordered friday, I've been calling 2x a day cause I need to have them fix my address so I can get it dropped off at work. (which seems like I'm stuck doing tomorrow, after it has a tracking number) Worst part is I'd suddenly become *sick* if I wasn't a tech service manager for a provider and my boss knew my phone was coming out, lol

[Psmolar]

Hey hwag i did mine the same way paid 229 including S&H tax. Called today got my tracking# order it early Thurs morning she siad it went out today (sunday) asked her agian and she said it did ship out was not in the UPS tracking site yet.

[Hawg_Ryder]

Hey hwag i did mine the same way paid 229 including S&H tax. Called today got my tracking# order it early Thurs morning she siad it went out today (sunday) asked her agian and she said it did ship out was not in the UPS tracking site yet.

Mine was pretty much the same deal... Free next day shipping... I did however get a $25 credit to my next month's bill which brought the drive out price down to $203.94... :) I'll post what I find out tomorrow when I call Cust. Sales Support...

[james2K]

hmm does this look legit?

Sanyo M1 on ebay for .99 w/new contract (http://cgi.ebay.com/NEW-SPRINT-SANYO-M1-CELL-PHONE-BLUETOOTH-0-99_W0QQitemZ150066955514QQihZ005QQcategoryZ41355QQ ssPageNameZWDVWQQrdZ1QQcmdZViewItem)

[Felecity]

hmm does this look legit?

Sanyo M1 on ebay for .99 w/new contract (http://cgi.ebay.com/NEW-SPRINT-SANYO-M1-CELL-PHONE-BLUETOOTH-0-99_W0QQitemZ150066955514QQihZ005QQcategoryZ41355QQ ssPageNameZWDVWQQrdZ1QQcmdZViewItem)

The only thing that I can think of is that they require that you sign a 180-day contract with them, in addition to the two year agreement (i.e. if you cancel before the 180 days is up, you must return the phone (which, they can not return to sprint or resell to customer's...) or you will pay the full retail price of the phone)... I work for a third party and we had these, although there is no way of us even doing that. We had to then drop it down to 31-days, and per Sprint, we had to completely get rid of it. Sorry.. suddenly, I've noticed I'm rambling... My point, it maybe.

[ikandi]

hmm does this look legit?

Sanyo M1 on ebay for .99 w/new contract (http://cgi.ebay.com/NEW-SPRINT-SANYO-M1-CELL-PHONE-BLUETOOTH-0-99_W0QQitemZ150066955514QQihZ005QQcategoryZ41355QQ ssPageNameZWDVWQQrdZ1QQcmdZViewItem)looks legit to me, seller has good excellent feedback and a history of selling phones, for new contracts only though looks like

[dtarrance]

hmm does this look legit?

Sanyo M1 on ebay for .99 w/new contract (http://cgi.ebay.com/NEW-SPRINT-SANYO-M1-CELL-PHONE-BLUETOOTH-0-99_W0QQitemZ150066955514QQihZ005QQcategoryZ41355QQ ssPageNameZWDVWQQrdZ1QQcmdZViewItem)


Looks legit to me. 100% positive feedback is a good start. Also, seems to have the same requirements that the other popular sprint sellers have (new account, or add-a-line, don't change the contract for at least 30 days, etc.)

EDIT: Posted about the same time as the post above. Still think it looks legit, but the only way to find out for sure is talk to someone who has used this seller before. You should be able to contact them via eBay easily enough. Just look in the feedback section for this seller, and check out the users there.

[james2K]

i shall look into it.. i have a line going outta contract so i may just add one here and cancel my current one. thanks!

[reemusk]

so any updates on the backorder story?

[coojoe1000]

I purchased a M610 from this seller last week. They said it would take longer since the phone was not in stock at sprint. They have really poor customer service but they do send a new M610 and the shipping is overnight and free. Also you don't get a $36.00 activation fee. I Talked to jack to do my ordering. He is at extention 201. Tell him you got reffered by me (mandy Hall) and he'll hook us up with some discounts. He's very short on the phone, but the deal is real. :headbang2

[VibrantRedGT]

Its Monday and I just called to get a tracking number. The rep said I will get it Tuesday evening. So I asked for the tracking number and he said he didn't have one. So I asked "Then how do you know it will be here Tuesday evening?". He said "Because I just know." After I got done laughing, I said have a nice day, bye. So, I still don't know when its coming. Good entertainment value though.

[MsRandall]

Just called order support a rude lady said our systems are updating after I held on the phone 35 minutes to get to her. Then she said why dont you call CS and get that information. Sprint CS is the worst I have ever dealt with ...I love their actual service.

[scott_walker]

hmmmm.... i wonder if i'd be able to go to a corporate sprint store and pay the difference in price and turn my 8400 in for an M1 since i'm in the 30 day window on this phone, and then have the guy at the sprint store call telesales to have it sent to me. hmmm?

[ndnguy85]

i called yesterday and today...they gave me a tracking nubmer both time. but ups cannot locate the packages. so the lady said it's in backorder. i was like then why is it that they have a tracking number. she said they have the box ready and are waiting for the phone to get here..which should be today (monday night) and it's shipping via ground.

[tbakergobuck]

I wasn't sure what's the best number to check on a tracking number so I called telesales. After 20 minutes on hold, glad I got speaker phone the lady said that ups is picking up the phone today and I should have it tomorrow. She said call back around 4pm mountain time and they should have a tracking number.:fingers: :fingers:

[tlordon]

Hello I really really cant wait to get my hands on the new M1 I just have a couple questions for anyone who has gotten this phone thru retentions. I just got a replacment phone a couple months ago so i am not eligible for any rebate but I have been with sprint for 6 years now and I am out of contract. Do you think I will be able to get a good deal on this phone thru retentions if I sign a new contract. If anybody is in the same situation I am let me know!! Thanks

im in simular boat. ya can get for free.. just tell them your fone you had gotten sucks donkey..

[ndnguy85]

im in simular boat. ya can get for free.. just tell them your fone you had gotten sucks donkey..

just tell them you want to cancel because sprint has no good phones..and even then the only decent one (the m1) is 350. even with 150 off you have to pay close to 200 bucks.

that should get their attention. :clap:

[mebecker1]

I had a Motorla V3M and I returned it Friday via UPS. All these nutso threads up here about orders placed ahead of time and invisible pics-well, Sunday i called CS and they transferrred me to telesales-and telesales got me to Sales Retentions and they said they could see that a return kit was sent so they placed the order for Sanyo M1 and placed a credit for $349.99 against my acct and explained that when the V3M reached their warehouse i would be credited $329.15. Then I just need to pay the difference which would be charged to my acct.

I was told I would receive the M1 in 3-5 business days. I asked again about People who were ABLE to order this phone before release. Retensions said if they did-and they do not know how that could be done-then they were all on backorder.

Retentions is the only dept at Sprint that can do a replacement and not have to place a CC charge for the full price of a new phone it was explained to me that CS could only resend me a V3M-and I did not want one. telesales could send me the M1 but would have to place full charge of $349.99 aginst my CC and that just places additional refundsitting on my Sprint acct-when the V3M returns and credits.

So Sales retentions did right by me.

[dwehking]

I ordered mine at 8:30 am EST on Fri 12/1 with free overnite shipping and had a tracking order by noon. The package didn't get scanned out of KY until 12:35 am Sat morn. Left Columbia, SC(90 minutes from my house) at 6:35 am Sat and hasn't been scanned since. Tracking info says overnite to be delivered on Tue 12/5. That's about 2 days by my calculations.
Sucks to be me.

[mebecker1]

Right there is no OVERNIGHT DELIVERY-they are not doing it-and they are NOT charging for shipping-if you got charged raise hell.

[reemusk]

my order is out for delivery this morning!

[bigbad614]

I ordered mine last nite (7:30pm est). I called this morning and it has been shipped and I also was able to get the UPS tracking #. They just shipped the order, so the number isn't track-able yet.

I CAN'T WAIT!!!!!

[stearic]

I ordered mine at 8:30 am EST on Fri 12/1 with free overnite shipping and had a tracking order by noon. The package didn't get scanned out of KY until 12:35 am Sat morn. Left Columbia, SC(90 minutes from my house) at 6:35 am Sat and hasn't been scanned since. Tracking info says overnite to be delivered on Tue 12/5. That's about 2 days by my calculations.
Sucks to be me.You should get your phone today (monday). The reason that it says tuesday was just because it was scanned on saturday. Being saturday isn't a buisness day it went to the next one and thats monday, being it was overnight the next day would be tuesday. I ordered about 9:30am on friday and it wasn't scanned tell saturday. Just checked my tracking # and it said it's out for delivery.

[dwehking]

You should get your phone today (monday). The reason that it says tuesday was just because it was scanned on saturday. Being saturday isn't a buisness day it went to the next one and thats monday, being it was overnight the next day would be tuesday. I ordered about 9:30am on friday and it wasn't scanned tell saturday. Just checked my tracking # and it said it's out for delivery.

Maybe I'll get lucky. Mine hasn't been scanned since it left CAE on Sat.
I also found out that I was kinda hosed by retentions giving me a $150 service credit. Since my total bill after discounts and credits only totals $75/mo I was only credited about $55 towards my bill. I only had to pay tax on the first 4 lines and $15 for the 5th and my bill came to about $20.
Called retentions back and the rep gave me a $80 credit instead of another service credit to help make up the diff. So I only came up about $15 short of the promised $150. Now I have a $60 credit on my account. I guess it's not too bad considering I'm still under contract and I wasn't eligible for a rebate for 7 months.

[terpskickass54]

I just called retentions told them I have been with them for 6 years payed my bills on time every month and wanted a new sanyo or else i was going to cancel since i was out of contract. I was on hold for one minute and when she comes back she says we can offer you the brand new Sanyo M1 for FREE with a new two year agreement. She also said she would waive shipping and the activation fee. I took the deal and the M1 should be here by the end of the week!!!

[mebecker1]

Well, I ordered mine at 8:00 am 12-03-2006 Sunday and will get it within 3-5 business days-and I was not ccharged any shipping at all. I have a $349.00 credit on my acct. I offered to pay the difference at the time and they told me there was no need that they would just bill my acct. when the razr V3M returned and was credited then I could go ahead and pay the difference. Pretty accomodating I would say.

[dwehking]

You should get your phone today (monday). The reason that it says tuesday was just because it was scanned on saturday. Being saturday isn't a buisness day it went to the next one and thats monday, being it was overnight the next day would be tuesday. I ordered about 9:30am on friday and it wasn't scanned tell saturday. Just checked my tracking # and it said it's out for delivery.

What worries me is that CAE has an air hub and a ground hub. If it left the air hub for the ground hub across the street I might be SOL. I have had packages sit at the UPS ground hub in CAE that came over from the air hub for 13 hrs+ before moving out to CHS.

[VibrantRedGT]

Did anyone get their M1 today? (its 1:15 PM EST now)

[Dissolved]

Right there is no OVERNIGHT DELIVERY-they are not doing it-and they are NOT charging for shipping-if you got charged raise hell.


Second that, They wouldnt offer it to me either.



Plus they wouldn't let me order an extened battery which kinda upset me. So now im in search of one.

[utwarreng]

Just ordered mine through Retentions. I forgot to write down the guy's name but he was really cool. Took me two calls though, the first time I got some guy I could barely understand who told me I had to talk to rebates department, forwarded me over there where I got stuck in an endless string of computerized voices, never could get a human. The second guy though got it for me, $199 with my upgrade credit, plus another $50 off for resigning the contract (which really only extended it by 4 months anyway since we just re-signed when my parents got new phones). He also got me frees shipping/activation and said the phone would ship out tomorrow morning, I'll have a tracking number tomorrow as well.

The other nice thing was that my $150 upgrade rebate had been set up as a mail-in since I had to warranty swap my 5500 once through a Best Buy service plan, so he took that code off of the account, and just applied a $150 credit to our account, then charged the phone to the account and took a payment for the amount of the phone from my credit card. Really nice guy, I'm actually kinda disappointed I forgot to write down his name.

I'll post some pics once I get it later this week.

[D3R3K]

so has anyone ordered the M1 off the sprint website yet? ..just curious if i should do that or call telesales.

[reemusk]

Did anyone get their M1 today? (its 1:15 PM EST now)


mine will be here soon

[SkylineGuy01]

so has anyone ordered the M1 off the sprint website yet? ..just curious if i should do that or call telesales.

Ordered mine yesterday, and I got a conformation email that said 4 business days if available.

[D3R3K]

thnx SkylineGuy01

[SkylineGuy01]

thnx SkylineGuy01

No problem.

[DSDxp]

I'm so confused. I ordered 2 M1's Friday evening, called today and the rep said one was shipped and I got a tracking number, but no info is available for it on ups. The other one has not shipped and the rep has no idea what is going on with it. This is really irritating.

[Sanyo]

grr i also ordered mine friday evening and called back today to receive a tracking # and they said it has been shipped but they do not have a tracking number on it yet. i assume it's JUST now shipped.. idk this is annoying me. anywho i was told wednesday by her and friday the latest. :fingers:

[skipp_h]

well....I'm happy to say that I'm also about to be a proud M1 owner...I'm worried about what the rep told me...up to 10 days...due to holiday traffic...hopefully it won't be UP TO and will be more like 3 days from now. :fingers:

I can't wait to get it. I need a remote control from that movie "click" so I won't have to sit here at work and think about it all day. lol

-S-

[DSDxp]

I was concerned about the order i placed through telesales friday, so i ordered 2 more over the web on sunday and got an email with order number. called them today to check the status and the guy said he see's my order, but nobody processed it. So, i guess he went ahead and processed it right over the phone and said shipping will be overnight, however, he said it should arrive wed.

Looks like I'll have 4 sanyo m1's by the end of the week, if anyone needs one, 2 will be up for sale soon!!! retail price...

[ndnguy85]

ok i might have some interesting news. i ordered my m1 on friday night. so skip all the jumbo mumbo..it was shipped out today (according to the last call i made to warehouse) and i got a ups tracking number. and of course ups doesnt have any info on their site. so i decided to find out what exactly my tracker number means!

1Z tracking numbers are of the form

1Z xxx xxx yy zzzz zzz c

xxx xxx is the alphanumeric account number of the shipper
yy is the service code
zzzz zzz is the package identifier
c is a checksum of some sort

now heres my tracking info. i put # signs to replace some of my numbers.
1Z3X138A13########

1Z --------3X138A--------13------########

A non-exhaustive list of service codes:
01 UPS United States Next Day Air ("Red")
02 UPS United States Second Day Air ("Blue")
03 UPS United States Ground
12 UPS United States Third Day Select
13 UPS United States Next Day Air Saver ("Red Saver")

3X138A = sprint's account number with UPS.

so that means mine shipped out today via next day air saver (red saver) and should be here tomm?

feel free to ask questions. :)

[tooterbugg]

ok i might have some interesting news. i ordered my m1 on friday night. so skip all the jumbo mumbo..it was shipped out today (according to the last call i made to warehouse) and i got a ups tracking number. and of course ups doesnt have any info on their site. so i decided to find out what exactly my tracker number means!

1Z tracking numbers are of the form

1Z xxx xxx yy zzzz zzz c

xxx xxx is the alphanumeric account number of the shipper
yy is the service code
zzzz zzz is the package identifier
c is a checksum of some sort

now heres my tracking info. i put # signs to replace some of my numbers.
1Z3X138A13########

1Z --------3X138A--------13------########

A non-exhaustive list of service codes:
01 UPS United States Next Day Air ("Red")
02 UPS United States Second Day Air ("Blue")
03 UPS United States Ground
12 UPS United States Third Day Select
13 UPS United States Next Day Air Saver ("Red Saver")

3X138A = sprint's account number with UPS.

so that means mine shipped out today via next day air saver (red saver) and should be here tomm?

feel free to ask questions. :)


:clap: Thank you! Very helpful in knowing when my package will arrive.

[DSDxp]

3X138A = sprint's (#) account number with UPS.

so that means mine shipped out today via next day air saver (red saver) and should be here tomm?

feel free to ask questions. :)

That sounds about right, ordered mine the same time and got my tracking number today also. 3X138A appears in mine as well. No info on UPS.com yet though.

[mhuebner]

That sounds about right, ordered mine the same time and got my tracking number today also. 3X138A appears in mine as well. No info on UPS.com yet though.


Mine is coming tomorrow for sure, the tracking number has it for next day air saver.

[mhuebner]

cancel that, im wrong, its coming tonight!! i just tracked it. pretty good, it was sent out saturday for overnight and its coming today.

[DSDxp]

cancel that, im wrong, its coming tonight!! i just tracked it. pretty good, it was sent out saturday for overnight and its coming today.

When exactly did your order it?

[tbakergobuck]

Ordered mine Friday around 4pm and after a hour of hold time I just got my tracking info. The rep said it's in route from kentuky and I should have it delivered tomorrow. :fingers: I put the tracking info in but it didn't bring anything up yet but it probably will tomorrow morning. :fingers: I called telesales prompt for new phone, prompt for bought the phone from a rep, prompt for check status of order. I forget the numbers but be prepaired for a long hold time. I was lucky that I got my charger in my A900 before it died. lol

[Sanyo M-1]

Well, heres my status. All day my tracking# isnt in the UPS system and I called retentions after a CS rep put me through to some dept. I never heard of to get a new tracking#. Do you believe this? So I called retentions and bluntly told the rep. if I have no answer tonight my Sprint account I will be cancelling. She told me shes looking into it herself as I told her the 20 reps Ive spoken to since I ordered Thurs. are plain and simple Stupid! She is supposed to call me back in 1/2 hr. Will post back!

[VibrantRedGT]

You guys suck. My order was placed on Thursday and they haven't shipped it. Still says "In progress". They told me to call back on Tuesday and "maybe" they can give a tracking number.

I actually called a few times. Here are the answers I got:

"Should have in two weeks, just in time for Christmas."

"In Progress means its on its way."

"Should arrive Tuesday evening." Me-How do you know without tracking numbers? CS-"I just know."

"It's 72 Hours to process an order. You ordered on Thursday so Friday, Monday is the 72 hours (I thought that was 48). So add 3-5 business days after the 72 hours. You should have it by next Monday."

Im not making any of this up. How could I?

[psychedelicbeat]

Order Support Sucks!!!

[josh33_unc]

gimme a # to call, i live in ky, i should have mine 2 day worse case scenario i was told. i want some tracking numbers, i ordered mine today. living in ky, i made a lockline claim one day and got the replacement the next.

[gmitch528]

ok i might have some interesting news. i ordered my m1 on friday night. so skip all the jumbo mumbo..it was shipped out today (according to the last call i made to warehouse) and i got a ups tracking number. and of course ups doesnt have any info on their site. so i decided to find out what exactly my tracker number means!

1Z tracking numbers are of the form

1Z xxx xxx yy zzzz zzz c

xxx xxx is the alphanumeric account number of the shipper
yy is the service code
zzzz zzz is the package identifier
c is a checksum of some sort

now heres my tracking info. i put # signs to replace some of my numbers.
1Z3X138A13########

1Z --------3X138A--------13------########

A non-exhaustive list of service codes:
01 UPS United States Next Day Air ("Red")
02 UPS United States Second Day Air ("Blue")
03 UPS United States Ground
12 UPS United States Third Day Select
13 UPS United States Next Day Air Saver ("Red Saver")

3X138A = sprint's account number with UPS.

so that means mine shipped out today via next day air saver (red saver) and should be here tomm?

feel free to ask questions. :)


I ordered mine the same time you did, have the similar tracking number cept i got 03 instead of 13 so hopefully it wont take too much longer...then again KY is right down the street from my house

[josh33_unc]

I was concerned about the order i placed through telesales friday, so i ordered 2 more over the web on sunday and got an email with order number. called them today to check the status and the guy said he see's my order, but nobody processed it. So, i guess he went ahead and processed it right over the phone and said shipping will be overnight, however, he said it should arrive wed.

Looks like I'll have 4 sanyo m1's by the end of the week, if anyone needs one, 2 will be up for sale soon!!! retail price...

http://www.sprintusers.com/forum/showthread.php?t=119742

[Hawg_Ryder]

Good Info! Thanks... I ordered mine Sunday @ 3:00 and just got the UPS T# from a very polite CS... I checked UPS but it's not showing in the tracker yet... I suspect it will be Wed. before it gets here...

[Sanyo M-1]

I got a call back from the rep. in retentions. She told me the phone HAS been shipped and UPS has it for tomorrow delivery. The tracking# isnt going to show up till after midnight. Sounds shady to me but we shall see. She also told me she will call me tomorrow A.M. to let me know the status. Im crossing my fingers.

[jstntm1598]

ok i have a question..
my contract has been up for about 3 months now and I really would like to purchase the M1 and i dont mind going back into contract. However, I also plan to have 3 additional phones on my primary account. So i am wondering if it would be best (and cheaper) to just get all 4 phones from an ebay seller who sells brand new phones for only $0.99 or should i just go through sprint??

any help would be greatly appreciated!!

oh and here is the link the m1's for sale on ebay

http://cgi.ebay.com/NEW-SPRINT-SANYO-M1-CELL-PHONE-BLUETOOTH-0-99_W0QQitemZ150066950668QQihZ005QQcategoryZ41355QQ ssPageNameZWDVWQQrdZ1QQcmdZViewItem

[mhuebner]

****, i was a chuck e cheese and ups tried to deliver my M1. i thought they would just leave it at the door like they always do, but now i have to wait until tomorrow. fu*$

[SpineDoc]

So anyone post pics with it next to a M610 or A900? I want to see how this monstrosity of a phone stacks up physically.

[jschu22]

It seems many are in the same boat with a tracking number but no info from UPS. This is odd since Ive always found the delivery information as soon as the tracking number became available.

[tbakergobuck]

It seems many are in the same boat with a tracking number but no info from UPS. This is odd since Ive always found the delivery information as soon as the tracking number became available.Well considering that the warehouse has some kind of computer problem 3 or 4 weeks ago nothing surprises me. Maybe they switched systems or somthing but I'm pretty sure when I finally got my 700wx after week because of the warehouse issue the night before I couldn't see my tracking info but at 7am it showed that it was out for delivary. If I don't see my tracking info tomorrow then I might get a little worried. Also since it's the holidays Sprint is selling more phones so it takes extra time to get your order processed and if you order close to the weekend that doens't help since they don't deliver.

[StreetCat]

What size is this in comparison to the MM-9000? I was thinking of getting the M1, but I'm a bit tired of having a brick for a phone.

[D3R3K]

What size is this in comparison to the MM-9000? I was thinking of getting the M1, but I'm a bit tired of having a brick for a phone.

http://www.sprintusers.com/forum/showthread.php?t=119653

[Complex757]

So January for the stores?

[D3R3K]

I called my local sprint store and they told me late Jan to early Feb....ewww!!

[tunhat]

I just called a couple minutes ago to order the M1 and they said that it's back ordered and will be available on Dec. 7th. The sales rep couldn't pre-order it for me for some odd reason. :irked: :irked: :irked: So I guess I have to call back.

[SkylineGuy01]

I just called cs and the lady said that my order from yesterday would be shipped overnight and I would recieve it tomorrow, then I ask her for the tracking number and she then proceeds to tell me that I have a hiearchary account and my order was cancelled due to the fact that I should talk to someone in National Account Sales about recieving a discount on my phone. The lady said I could get 150 off for renewing a 2yr agreement and I was like I dont want to right now and I told her al the bs I went through today and how I was on hold for like 40 min and called several times and get the wrong info and now she is giving me a $50 credit. She said I will recieve it tomorrow afternoon by UPS.

I highly doubt I wil recieve it by tomorrow afternoon. Stupid Sprint :bang:

[Guy]

I've been getting the run around too. I ordered on Thursday evening. Called Friday to confirm the order. Order confirmed but no tracking info available. Called Sunday, order was "in process" but no tracking. Called today, got tracking but my order is currently not "trackable" meaning no info available on ups.com. I'm hoping it shows tomorrow but will likely be Wednesday or Thursday.

[tooterbugg]

I've been getting the run around too. I ordered on Thursday evening. Called Friday to confirm the order. Order confirmed but no tracking info available. Called Sunday, order was "in process" but no tracking. Called today, got tracking but my order is currently not "trackable" meaning no info available on ups.com. I'm hoping it shows tomorrow but will likely be Wednesday or Thursday.

I am in a similar situation. When I called 1-800-PICK-UPS at 8:10 pm (pacific standard time) it stated: "For that shipment we currently do not have any information available...please call back later or check ups.com". I said my tracking number again and replaced the last number with the number nine. It asked me to repeat my tracking number. This seems to indicate that my tracking number is 'in the system' (I would take it as my package has been piced up by UPS), but there is no details available. I will check back after 9pm (midnight eastern) to see if there is any details of my shipment.

[GallantFox]

I have (finally!) received tracking details on the UPS website. I ordered the phone Friday around 7 PM and received my tracking # this morning, but nothing on UPS till now. Says billing information was received today (12-4) with Next Day Air Saver shipping. Hopefully they're running behind in their system and it was shipped today as well. Here's hoping for a delivery tomorrow!!!

-GallantFox-

[ndnguy85]

Billing information has been sent to UPS. Check site later for updated shipment status or contact shipper for more details.


Tracking Number: 1Z 3X138A 13 ##########
Type: Package
Status: Billing Information Received
Shipped or Billed on: 12/04/2006
Service Type: NEXT DAY AIR SAVER
Weight: 1.40 Lbs

Tracking results provided by UPS: 12/04/2006 11:50 P.M. EST (USA)

i guess i was right about the tracking numbers. :-)

[Guy]

Mine just got updated. Tried once, nothing. Then tried typing it in a second later and BOOM it's in the system. Says mine shipped today (12/4) via "Next Day Air Saver" so theoretically that means it'll be delivered tomorrow. C'MON!!

[Guy]

Billing information has been sent to UPS. Check site later for updated shipment status or contact shipper for more details.


Tracking Number: 1Z 3X138A 13 ##########
Type: Package
Status: Billing Information Received
Shipped or Billed on: 12/04/2006
Service Type: NEXT DAY AIR SAVER
Weight: 1.40 Lbs

Tracking results provided by UPS: 12/04/2006 11:50 P.M. EST (USA)

i guess i was right about the tracking numbers. :-)

Mine says 1.80 Lbs :ohcrap:

[GallantFox]

So does mine...1.80 lbs

-GallantFox-

[Sevendust]

Ordered mine early Saturday afternoon. Called this morning and got the tracking number from *2. UPS finally updated the site just now and I see:

Tracking Number: 1Z 3X1 38A 13 **** *** *
Type: Package
Status: In Transit - On Time
Scheduled Delivery: 12/05/2006
Shipped or Billed on: 12/04/2006
Service Type: NEXT DAY AIR SAVER
Weight: 1.80 Lbs

Wahoo! In my hands tomorrow! :clap:

[tooterbugg]

UPS delivery on Tues Dec 5. :clap: Looks like most of us will be M1ers on Tuesday!! :clap:

[jlcstrat]

My status says billing info recieved 12/04....Do I get it tommorrow or not? I may cry if I have to wait....

[NONAME]

Just checked mine too, and got the following information:

Tracking Number: 1Z 6V5 519 13 xxxx xxx x
Type: Package
Status: Billing Information Received
Shipped to: PITTSBURGH, PA, US
Shipped or Billed on: 12/04/2006
Service Type: NEXT DAY AIR SAVER
Weight: 1.80 Lbs

[Snoopy572]

Just called retention and got a total of 5 new phones coming. 2 M1's and 3 Razors all for $360 and some change. Got the M1's for $100/ea and the Razors $50/ea. Cant wait for the M1's. I'll be selling one and enjoying the other. :D

[ndnguy85]

why the hell is mine only 1.4 lbs?!!!?!?
:bang: :bang: :bang:
:rolleyes:

[GallantFox]

With so many discrepancies with shipping and shipping information, they probably put .4 lbs less styrofoam peanuts to dig thru to get to the phone in some boxes to speed things up!! Anyways, that is odd....they should all be the same weight.

-GallantFox-

[GallantFox]

Just checked the UPS website again. This is what it says:

Your package is on time with a scheduled delivery date of 12/05/2006.


Tracking Number: 1Z 3X1 38A 13 xxxx xxx x
Type: Package
Status: In Transit - On Time
Scheduled Delivery: 12/05/2006
Shipped or Billed on: 12/04/2006
Service Type: NEXT DAY AIR SAVER
Weight: 1.80 Lbs

-GallantFox-

[jes]

My status says billing info recieved 12/04....Do I get it tommorrow or not? I may cry if I have to wait....
You should...check late tonight/early tues and the info should be updated

[tooterbugg]

:thought: When Sprint ships a phone via UPS 'Next Day Saver'- does Sprint require for someone to be home to provide a signature for delivery or will UPS leave it on your doorstep with no signature required if no one is available?

I was told by UPS that it is up to the sender if a signature is required and UPS customer service does not have that information.

[jlcstrat]

Beauty! I'm scheduled for tommorrow!

[jes]

:thought: When Sprint ships a phone via UPS 'Next Day Saver'- does Sprint require for someone to be home to provide a signature for delivery or will UPS leave it on your doorstep with no signature required if no one is available?

I was told by UPS that it is up to the sender if a signature is required and UPS customer service does not have that information.Typically the driver leaves it, unless it's an unsafe or high traffic area

[tbakergobuck]

Wahoo I think the waiting game is over. I Should have my M1 today. :) It better be a M1 because I trippled checked. lol

Type: Package
Status:In Transit - On Time
Delivery:12/05/2006
Shipped or Billed on: 12/04/2006
Scheduled delivery: 12/05/06
Service Type: NEXT DAY AIR SAVER
Weight: 1.90

[rdubb76]

For the love of all that is good in the world..can someone throw me a friggen bone...Ordered on Friday mid-day...got order number. Few posts back some ordered Saturday, some Sunday, some Monday and have tracking number and scheduled delivery date. All know for sure is the charge will show up on my acct. That they tend to not have any mix-up in that...hehe.. but hey...I LOWERED MY CHOLESTEROL!!!!
hehe..gotta laugh at this point...

[jlcstrat]

For the love of all that is good in the world..can someone throw me a friggen bone...Ordered on Friday mid-day...got order number. Few posts back some ordered Saturday, some Sunday, some Monday and have tracking number and scheduled delivery date. All know for sure is the charge will show up on my acct. That they tend to not have any mix-up in that...hehe.. but hey...I LOWERED MY CHOLESTEROL!!!!
hehe..gotta laugh at this point...
I hear ya....I ordered mine Thursday morning, and finally got a tracking # today..... We'll all have them soon, and we shall rule the world!!!

[Park]

Wahoo I think the waiting game is over. I Should have my M1 today. :) It better be a M1 because I trippled checked. lol

Type: Package
Status:In Transit - On Time
Delivery:12/05/2006
Shipped or Billed on: 12/04/2006
Scheduled delivery: 12/05/06
Service Type: NEXT DAY AIR SAVER
Weight: 1.90
Hmm, not to jinx anything, but mine and the rest of the ones I've seen here are listed at 1.80 lbs????? It's probably nothing right?

[tlordon]

So anyone post pics with it next to a M610 or A900? I want to see how this monstrosity of a phone stacks up physically.

i will post pics of the m1 side by side of the
M1
A900
Fusic
A610

Tomarow night..

i ordered my m1 Saturday....
called this morning after reading everyone else's issues....to make sure it was shipping today..
and said i want to make sure its coming or im gonna be pissed..
she looked for it.. and said oh i cant find it.. i can only find the return kit for you 8400
i was like fck the return kit wheres the phone..
i got one tracking number...
i checked it on ups..it said not avail.. i was like ***.. i have never seen a tracking number not come up.. i ship allot..
so when i was at the sprint store.. i asked the lady to look up on my account for the tracking number..
she was like for what i was like my M1. she was like what is that.. LMFAO>>>>>
so i said..just find my tracking number..
she gives me a different one..
i think when i called today they screwed up or something.. and just reorderd without telling me.. just to keep me happy...
also i cant see the first one being my return kit i have never gotten one other than via USMAIL..

i just tracked both tracking numbers..
looks like im getting 2 m1 .... well see..



tracking info..
#1
Tracking Number: 1Z E92 W92 37
Type: Package
Status: In Transit
Shipped or Billed on: 12/02/2006
Service Type: 2ND DAY AIR

#2
Tracking Number: 1Z 3X1 38A 13
Type: Package
Status: In Transit - On Time
Scheduled Delivery: 12/05/2006
Shipped to: OKLAHOMA CITY, OK, US
Shipped or Billed on: 12/04/2006
Service Type: NEXT DAY AIR SAVER
Weight: 1.80 Lbs

[tlordon]

Hmm, not to jinx anything, but mine and the rest of the ones I've seen here are listed at 1.80 lbs????? It's probably nothing right?

you prob got a bit more packing material..

[bigbad614]

Out For Delivery!!!!

[NONAME]

Looks like mine is on its way to me :cool:


Your package is on time with a scheduled delivery date of 12/05/2006.


Tracking Number: 1Z 6V5 519 13 xxxx xxx x
Type: Package
Status: In Transit - On Time
Scheduled Delivery: 12/05/2006
Shipped to: PITTSBURGH, PA, US
Shipped or Billed on: 12/04/2006
Service Type: NEXT DAY AIR SAVER
Weight: 1.80 Lbs

:woohoo: ............. :woohoo:

[tlordon]

ya know what i just thought of..
we might crash the ESN crap.. LMFAO>>
we all gonna do esn change today thats gonna be like at least 1000 at once..
more than a typical day.. as there was allot of interest in the m1 over any other phone..

[Hawg_Ryder]

Just checked UPS and my M1 is "Out for Delivery"! I ordered it on Sunday afternoon, the order was processed yesterday and I should have it this afternoon... I'd have to give Sprint an "A" on this one... I have to say that while the order process and checking on order status was a bit tedious, the sales reps and CS reps were all exceedingly polite and helpful. They also apologized repeatedly for delays while they were waiting for their system to update/accept data. I've read a lot of posts on this forum and others berating the CS reps but overall I've had pretty good experiences with them... I always try to remain friendly and patient with them. Another thing I've found is when a CS rep. isn't as helpful or doesn't want to do what I want, I thank them, hang up and wait an hour or so and call back... Usually, the different rep on the call back will resolve the issue to my satisfaction...Good luck to everyone on getting their M1...

[DSDxp]

why the hell is mine only 1.4 lbs?!!!?!?
:bang: :bang: :bang:
:rolleyes:

Mine is out for delivery as well and is 1.5 lbs. I ordered 2 at the same time, but somehow only one has shipped and the other is on backorder... :confused:

[tlordon]

you got jipped.. hopefully its just smaller box..
the rest are 1.8 so your about .4 pounds shy..hmmm

[bigbad614]

Mine was 1.7lbs.

[beauthepyro]

oh,, dude,, if thats your phone history youll be pleased with a M1 :)
And its the size of a Brick

[rdubb76]

AHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!!!!!!!!!!!!

Tension breaker..had to be done. That was for all of us who have orders being fulfilled in the Bermuda Triangle warehouse for Sprint and do not know where or when our package will be shipped.

You may now return to your regularly scheduled gloating and boasting about how much your newborn package weighs. :irked: :frustrate :violin:

[tlordon]

yall been calling the wrong peeps..
i call the same dept for everything and they get it done and correctly...
but i am special.. no not really but sprint seam to think i am

the stork has it out for delivery...
cant wait.. so excited.. only a few more hours..

[tbakergobuck]

Hmm, not to jinx anything, but mine and the rest of the ones I've seen here are listed at 1.80 lbs????? It's probably nothing right?When I first ordered my phone I before I hung up I said I just want to make sure I'm getting the right phone. She said the Krzr m1. lol I was like :scare: no that's not the right phone. She checked the specs and had a picture of the phone so I asked her does it say Sanyo and it has a 2mp camera she said yes. When I called to get my tracking info a few times they repeated that I was getting the M1 but nothing surprises me with Sprint. lol Yea I probably just got more packing so it's better protected. lol

[Guy]

My phone is now "out for delivery" too!! :D

[nohbahdi]

Ordered my M1 yesterday after having my (black & silver :irked:) 8400 for about 2-1/2 weeks.
I had to wait on the phone for over an hour with the Sprint shipping dept :bang: to get it done and it's going to cost me an additional $70!!! I'm checking right now to see where my order is so hopefully I'll have some good news.

[Mr. Furious]

Just placed my order with telesales. The 30 days I have to return my M500 is up on Tuesday, so hopefully it'll arrive before then. If it doesn't, I'll just reactivate my old 5600 and use it until it arrives. I'm keeping my fingers crossed. :)

ETA: Eek! regarding the KRZR instead of the M1. I'm on the line now to double check that I ordered the right one. :)

[ndnguy85]

just a tip guys..if you're not going to be home..you can write a note saying "please leave package at front door" signed ______

ups just leaves the package there and takes the note for their safety.

[tlordon]

yups that note idea rocks i use it whenever im going to take a nap.. or be out.. or just want to be sure its left and then i never have to worry about it being sched for another day..
im home all day today.. but i put up a note 20 minutes ago just incase.. i dont here the door bell.

[tbakergobuck]

Wirelessly posted (Samsung-SPHA900 AU-MIC-A900/2.0 MMP/2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1)

just a tip guys..if you're not going to be home..you can write a note saying "please leave package at front door" signed ______



ups just leaves the package there and takes the note for their safety.

I left a note to leave it at my nieghbors house its to cold to leave it outside.

[viperboy]

this sucks. i called on friday to order it and the guy tried to, but he couldnt charge it to my account and i didnt want to pay for it on a credit card, cause then the phone wouldnt be free like it's supposed to. so then i called on saturday and a woman ordered it for me and said she would call me back, and she didnt. she also said she would overnight it, and it wouldnt cost me anything... it didnt go out.

i called yesterday and they ordered it, and sprint almost never calls me back, but he did and i was expecting "it went through" or "it didnt go through, but we will help you" but no... he calls to say his "management" said no to the offer after he already put it through and he had to cancel my order. that is so dumb! i definately need help! is there any sprint rep who can help me with this? i email e-care too and didnt hear abck from them yet.

this really sucks... i hate Sprint's CS. :irked:

[tlordon]

viper call *2 and then say cancelations to the auto btch.. and then talk to them (retentions) ask the rep to make sure there in retentions....

they will fix u up.. but if you couldnt charge to your account then you prob dont have an A credit rating for them. or been with them long enough..

to get it free then you realy need to be a long time cust and give them lots of money every month like me..

[VibrantRedGT]

Finally got a tracking number but its not working on the UPS site. I had Ecare email me the tracking number and it still didn't work.

[Fuzzy John]

Finally got a tracking number but its not working on the UPS site. I had Ecare email me the tracking number and it still didn't work.
The tracking number may be valid but it will not work at the UPS site until the driver actually picks up the package, scans the label (tracking #) and then sends into the UPS system.

[viperboy]

viper call *2 and then say cancelations to the auto btch.. and then talk to them (retentions) ask the rep to make sure there in retentions....

they will fix u up.. but if you couldnt charge to your account then you prob dont have an A credit rating for them. or been with them long enough..

to get it free then you realy need to be a long time cust and give them lots of money every month like me..

thanks, and i tried that and it hasnt really worked. and i think i have a AA credit rating, but they keep messing it up. and i have been with them 6 years, 4 lines and $150 a month. they should do something for me lol

[nohbahdi]

M1 on it's way, shipped today w/tracking (NBD) and confirmed it was the SCPM1KIT! :headbang2 I will have it tomorrow!!

I cannot wait!

[dwehking]

I received mine yesterday while I was at work Had to wait until 10pm to take it out of the box.
Set it all up today and it's nice. But as luck would have it the black I have a cloud that follows me around. The hinge on the left side is already loose. It wobbles back and forth something terribel. Looks like it will go back to retentions for a replacement.

[klmsu19]

mine will be here any min now im hoping, its out for delivery. Ordered fri at 8pm

[tlordon]

that sucks about the hinge..
sanyo has been pretty good in the past about not sending out crap ones.. i wonder if there slippen..
where is the phone made...hope fully japan like the other sanyos.
i have never seen a samsung or lg made in japan.. i think my fusic was from china

[tbakergobuck]

Just got mine and I guess the UPS guy can't read. lol He left in between my storm door but I told him to leave it at my neighbors because it's cold out. I let the phone sit out for a little while and now I just put it on a charge. I don't where the pin hole charging port is but I'm sure it will be a keeper. :) One thing about buying the first batch of a new phone is that sometimes there not as good as later batches but will see.

[tlordon]

ya they would rather leave at your house even with a note.. if they leave at neighbor without there sig.. its gone if your neighbor decides to keep it..
i got a Notebook a few weeks ago and it was left at my door even though i said leave at neihbor.. and when i btched ups said it was cuase for there security.. if they bring to neighbor without getting there sig.. it can be clamed.. its a bunch of hoohaa..

[Carterism]

Just got mine and I guess the UPS guy can't read. lol He left in between my storm door but I told him to leave it at my neighbors because it's cold out. I let the phone sit out for a little while and now I just put it on a charge. I don't where the pin hole charging port is but I'm sure it will be a keeper. :) One thing about buying the first batch of a new phone is that sometimes there not as good as later batches but will see.

and i'll be looking forward to your pics. :)

[SkylineGuy01]

Just called CS and got a tracking number, but it is not in the UPS system, so hopefully i will recieve it today, since i was told next day shipping last night.

I am going to post side by side pics when I get it.
A800,9K,M1,700wx,5300 and hopefully my brothers Katana.

[ndnguy85]

still waiting for mine.

i am having a bad day. my sister wakes me up 7am and tells me her car is making a lot of noise. so i wake up and drive 20 miles to check it out and stupid drive belt is torn and beating inside the hood. i just had it replaced by toyota. so the past 3 hours i been callin wrecker services / toyota. ugh. now i just got home.

so the M1 better make my day. haha.

[tlordon]

so do i have to take side by sides.
we need one sideby side. with the fusic a900, katana, and whatever else..
i might do it but if everyone gonna i aint..

[NONAME]

Just got mine and I guess the UPS guy can't read. lol He left in between my storm door but I told him to leave it at my neighbors because it's cold out. I let the phone sit out for a little while and now I just put it on a charge. I don't where the pin hole charging port is but I'm sure it will be a keeper. :) One thing about buying the first batch of a new phone is that sometimes there not as good as later batches but will see.Just recieved mine too :clap: .

[ndnguy85]

Just got mineeeeeeee!

[tlordon]

im still waiting .. so sad.. .. :weeping:
i normaly get my ups even ground by 12..

[viperboy]

i'm sadder than everyone else here! i was supposed to get one free and it should have been here by today already, but of course, sprint screwed up and it didnt even go out yet. and now the ecare wmail said they cant charge it to my account. that sucks.

[klmsu19]

just got mine too a lot smaller and lighter than i expected

[Park]

You guys are all BASTARDS!!!! Ha ha, j/k ;)

Still waiting for that knock on the door...

[Park]

just got mine too a lot smaller and lighter than i expected
Sweet! I'm really glad to hear that. I've been a little worried about it being too big b/c everyone was referring to it as "the brick." It'll be smaller than my Treo though!

[r0fl]

:( all 4 of mine are on backorder

[perplex]

Today I check the status of my order. I call customer care, and the women on the line tells me after reading my notes, "Where did you order the phone, Telesales?" I said, yes, she said, "You will have to talk to them", I sighed and said ok, "She then transferred me". I get to telesales, and I ask the lady, I need to know my tracking number, and my order status, she said okay you will need to talk to customer care. I said, "I just came from customer care!!!!! She said I understand but you will need to talk to them, I said they will just send me back to you!, she said and I quote, "tell them not to". TELL THEM NOT TO? Then she transfers me without me wanting to be transferred.

[perplex]

i'm sadder than everyone else here! i was supposed to get one free and it should have been here by today already, but of course, sprint screwed up and it didnt even go out yet. and now the ecare wmail said they cant charge it to my account. that sucks.

there is no way you are sadder than me. But I am also pissed off so
The **** that I have went through to get this phone is unbelievable....I actually want to leave sprint becuase of it.

[tlordon]

CALL RETENTIONS.. if your having problems tell them your ready to leave.. cause you cant get a answer..

[ZUROBI3]

I just hang up with CS and they gave me my tracking # and I suppose to receive it tomorrow , unless it comes today and I don't know cause it was ordered yesterday for overnight , but when I went to ups site is an invalid tracking # so probably is that the driver didn't scan it yet and is coming tomorrow, cause Sprint said it was shipped today so I guess I get it tomorrow , and I hope is ok and we don't have troubles of major problems like someone refer about the 1st batch could have something I hope not :fingers: :fingers: :fingers:

[ndnguy85]

check out the other sanyo thread..i just posted some pics in there.

http://www.sprintusers.com/forum/showpost.php?p=1235231&postcount=513

[tlordon]

just got mine and im playin with the ringers..
check out melodies.. calling1.. i love it.. its a bunch of ring tones.. LMFAO!!!!!!!!!!!!!!!!!!

the keys are a lil small..

[tlordon]

and you can have the vibrate on at any level.. nice one sanyo...

[DSDxp]

Just called web order support and the order I placed Sunday is out for delivery today!!! :clap: :headbang2

[tallonjf]

Ordered mine. "Should" be here in 3 days. I love sprint. I'm eligible for the 75 rebate but they gave me the 150. Gotta love it. Thanks Sprint. Now....to see if it ships. <crosses fingers>

[Park]

Hey, can the people who already have theirs post as to whether or not they had to pay the $36 activation fee?

[bigbad614]

Hey, can the people who already have theirs post as to whether or not they had to pay the $36 activation fee?

Activation is free right now.

[Park]

Activation is free right now.
Cool, that saves me from having to argue with them about it. I've never paid an activation fee before (well, maybe when I first signed up), and I think it's rediculous that they try to charge $36 for an ESN swap on new phones now.

On a side note for any Treo owners that are moving to the M1, I was just looking at the contacts menu and we can send the entire phone book via bluetooth. Just sent all 155 contacts to my Mac in one .vcf file, sure do hope I can send them that way to the M1 instead of one at a time :fingers:. With most new phones having BT these days, you would think that such a thing would be standard. Anyone know if the M1 can export the entire contact list at once like that?

[ZUROBI3]

When I placed my order yesterday they game me free activation and also no tax, and I'm waiting to get my M 1 tomorrow and I hope is today

[MikeyT101487]

mine should be here any minute

[josh33_unc]

yay my m1 is untrackable. no ph #, no social, no credit check, entire new acct with no social, they dont know the number so there is literally no way

[Park]

yay my m1 is untrackable. no ph #, no social, no credit check, entire new acct with no social, they dont know the number so there is literally no way
Untrackable for what? #777?

[SkylineGuy01]

UPS just passed my house and no M1, so I guess I wont recieve it till tomorrow. :irked:

[josh33_unc]

Untrackable for what? #777?

untrackable for ups tracking. no way to obtain tracking #s

[SkylineGuy01]

Join the club Josh, mine is not in the UPS tracking system either. :irked:

[Psmolar]

Got mine a few hours ago. eh, it's just a phone.... AND WHAT A PHONE!! any way sprint sent me 2 m1s but charged me once. i am considering keeping it as a back up maybe

[tlordon]

oh dam i love this thing..

[Park]

Got mine a few hours ago. eh, it's just a phone.... AND WHAT A PHONE!! any way sprint sent me 2 m1s but charged me once. i am considering keeping it as a back up maybe
You will get charged for the 2nd one for sure.

[tlordon]

nope dont they will get ya..
call and talk to retentions and tell them you need a return kit.. and then jokingly say.. i should get a reward for this.. maybe they will say keep or we give you some credit..
my 2 cents..

[tlordon]

also as of this morning there was about 800 M1's in stock.. so shouldn't be backorders

[josh33_unc]

Join the club Josh, mine is not in the UPS tracking system either. :irked:


nah urs will be trackable eventually, mine never will be :indiff:

[tlordon]

i just transfrerd my contacts from my 8400 i had to get them from the 8400 sd_pim folder as the 8400 didn't allow me to see it to send...

that was so easy...
someone should start a thread

[VibrantRedGT]

Did anyone get a trackable UPS number? Mine doesn't work and its been like this since last night.

[tlordon]

there is a software update already..
leave it to sanyo to be on top of updates..

[tlordon]

0.999sp from 1.001sp

wait that aint good.. going down not good sign LOL>..

[Park]

LOL! I can see the street from my apartment window and a UPS truck just drove by--didn't turn into my complex though dammit! Come back Mr. UPS driver, come back!!

[SkylineGuy01]

LOL! I can see the street from my apartment window and a UPS truck just drove by--didn't turn into my complex though dammit! Come back Mr. UPS driver, come back!!

That is exaclty what I said when he drove past my house, I even ran outside to see if he might turn around, but it didnt happen. I almost :lmao:

[ZUROBI3]

I just try to track and still not available and what I did is trying to track it by email let's what happend maybe they got inf. and didn't get a chance to update the system, thing is I can't wait to get my M 1

[ninjei]

I just got word that an M1 was seen at a sprint store nearby. Can someone shed some light on whether this is even possible?

[SkylineGuy01]

As i was in the process of calling cs to get some info about what is going on with my phone i checked my ups tracking number and this is what i found:


Tracking Detail

Tracking Number: 1Z 3X1 xxx xx xxx xxx x
Type: Package
Status: In Transit
Service Type: GROUND

Package Progress
Location Date Local Time Description
LOUISVILLE,
KY, US 12/05/2006 5:49 P.M. ORIGIN SCAN

Tracking results provided by UPS: 12/05/2006 6:06 P.M. EST (USA)

[josh33_unc]

As i was in the process of calling cs to get some info about what is going on with my phone i checked my ups tracking number and this is what i found:


Tracking Detail

Tracking Number: 1Z 3X1 xxx xx xxx xxx x
Type: Package
Status: In Transit
Service Type: GROUND

Package Progress
Location Date Local Time Description
LOUISVILLE,
KY, US 12/05/2006 5:49 P.M. ORIGIN SCAN

Tracking results provided by UPS: 12/05/2006 6:06 P.M. EST (USA)

i can drive over there and get it and uh....activate it and play with it on my acct...and get bored of it and ship it to you ,.....roll tide :headbang2

[psychedelicbeat]

omg i called today to ask for my tracking info since those bastards wouldnt pick up yesterday. got the tracking info, looked it up, omg, it's at my door already.

[delta]

Just ordered my M1 and three 8400's for Christmas presents to the family while also signing on to a new contract and a better deal. I gotta thank the board here for educating me. I can't get over how courteous, professional and knowledgeable the rep was. I am very happy. :)

[SkylineGuy01]

i can drive over there and get it and uh....activate it and play with it on my acct...and get bored of it and ship it to you ,.....roll tide :headbang2

sure why not, I might get it faster if u shipped it to me, the way Sprint is sending out the M1.

BTW: I just checked my bank statement my to see if i have be billed and it shows:



PENDING PU SPRINTPCS-CUSTC $394.57
PENDING PU SPRINT PCS E ST $1.00

but on my SPCS Account Home page it says:

Payment Due
Label Amount
Bill Balance $ 170.49
Recent Payments -565.57
Total Due None

You have a credit of $395.08
No payment is due.

Could this mean that I might get the phone for free or that they credited my account until I recieve the phone.

[ZUROBI3]

sure why not, I might get it faster if u shipped it to me, the way Sprint is sending out the M1.

BTW: I just checked my bank statement my to see if i have be billed and it shows:


Credit
PENDING PU SPRINTPCS-CUSTC $394.57
PENDING PU SPRINT PCS E ST $1.00

but on my SPCS Account Home page it says:

Payment Due
Label Amount
Bill Balance $ 170.49
Recent Payments -565.57
Total Due None

You have a credit of $395.08
No payment is due.

Could this mean that I might get the phone for free or that they credited my account until I recieve the phone.


I hope is free cause I saw the same thing in my acc. let's see what happend later

[Deval]

they charge you, and credit your account, just in case the phone never makes it...the credit will disappear...make sure you pay your bill at the end of the month

[Mr. Furious]

they charge you, and credit your account, just in case the phone never makes it...the credit will disappear...make sure you pay your bill at the end of the month

I was wondering about that as well... I figured it had to be something like that. Now I have to do some math to figure out how much my balance really is. :)

[SkylineGuy01]

make sure you pay your bill at the end of the month

I did that last friday.

[Chronism]

I was wondering about that as well... I figured it had to be something like that. Now I have to do some math to figure out how much my balance really is. :)
I have the same thing on my account, I got excited at first before I realised. I obtained a tracking number today, but not showing in UPS's system as of yet.

[klmsu19]

I have the same thing on my account, I got excited at first before I realised. I obtained a tracking number today, but not showing in UPS's system as of yet.
getting a m610 and m1? Def do a review comparing the 2, I got the m1 but still on the fence whether I want the m1 or m610. M1 is nice, just kinda i dunno teenager looking music phone like all others and I rarely even listen to music on my phone. Its a nice phone and UI, the m610 might just fit me better for calls and vision use.

[SenorLoco]

Got one coming from retentions in 3 to 5 days....they traded it out with my Fusic and all I had to pay was the $50 difference :)

Now the painful wait begins :(

[Mr. Furious]

I obtained a tracking number today, but not showing in UPS's system as of yet.

I'm waiting on hold to see if there's a tracking number yet. I waited for an hour this afternoon, but had to hang up to go pick up the kids. No such time limits this time, so hopefully I'll have a better idea of when it's arriving tonight.

[NotoriousNeo]

I placed an order for mine about an hour ago. If all goes well, I should have it by Friday or Saturday (assuming they ship on Saturdays).

[viperboy]

FINALLY! someone ordered it for me... again! but it went through. i spoke to someone in business retention who took care of the problem and said that he forced the order to go through and that thay cant cancel this order because of how it is being put thru... and i got no activation fee, no tax, and overnight shipping free. he put a credit on the account for whatever the full price of the phone is, and he said if they dont recieve the fusic, the credits will just be taken back, and i will have to pay for the m1. i also have an order number and it will be here thursday! i'm so excited!

[VibrantRedGT]

My tracking number still doesn't work. Did anyone get one that works?