My recent experience with SPCS Retention folks!

[VdubTX]

Have to share my recent experience with retention and SPCS rebates.

So in mid October I called Sprint regarding the increase in fees for casual use of texts and data. Ended up I could cancel 2 of my lines with no fees but the 3rd had not casual use of either so couldn't cancel that one. Didn't want to cancel any of them so talked with a retention associate about a new phone. Got a Samsung a900m for $80 plus free Unlimited texts and Vision for all 3 lines for 2 years. Great, needed a new phone and would enjoy the Vision(already had 500 texts free per month).

So I check online to see how much of a deal I got on my phone and see that the pricing was good fair, but there was a $100 rebate that was applicable to this model. I printed the rebate form out and sent it in once I had received my phone the next day. I thought heck, why not try, will be a long shot but worth the try for $100 and make the phone = $20 back to me. :)

So earlier this week I get a check from Spring for $250. :)
I guess the associate that helped me did not key the credits for the phone as an upgrade and I got the Upgrade rebate plus the promotional $100 on top of that.

Nice timing too with Xmas shopping and all. :clap:

[troppoalto]

Glad things worked out great for you!!! My experiences with the Sprint retention folks have never worked out that well...not that things did not go well but I didn't end up with a wad of cash in my pocket. :)

[olddog]

Good for you. I got an A900 this summer, discounted and sent in the rebate, which should have been $100, but they sent a rebate check for $200. I don't know why, but I spent it anyway.