Sprint Mobile Email

[rustyram02]

Has anyone downloaded the new Sprint Mobile Email application to your phone yet? I couldnt find it in the content catalog, maybe will be out later today.

In case you didnt know, its a mobile application that uses web to do email for yahoo, aol, aim, sprintpcs mail, pop and imap with PUSH email via text messaging all for free (unless you dont have a web package or sms package). Just waiting for that app to come out....

[INTERNET2000]

I haven't even heard of it...Do you have a link? I would like to learn more as it sounds like it would be pretty cool. :)

[mbarthicus]

Sprint Mobile Email aka the Blackberry killer. It is available for download, I downloaded it around 5:00 am this morning. It is made by Seven the same company that manages bcpe and bcee. Allows up to three accounts active at one time with a tabbed structure to scroll between email accounts. Has presets for Yahoo, Aol, Aim, Windows Live, and Sprint. You can also configure you personal POP or IMAP account. The application supports email push and send you a notification via sms when the email arrives. It is available as a free download under applications, email for phones that support it. Basically if its not in your content catalog, its not available for your phone. I don't remember all the phones it supports but it will have full functionality for MIDP 2.0 phones including the Sam A900, 920, Sanyo 8400, 7500, and the LG Fusic. It will have limited functionality for MIDP 1.0.

[Guy]

I personally am a fan of the free gmail app. Only thing I dont like about it is the lack of "push"...so you have to manually check to see if you have new messages. Cool thing though is how fast it loads and the way it displays the inbox and messages. Very cool.

I will have to look into this Sprint app though and see how it compares :cool:

[713832281]

i just downloaded it and it seems pretty cool to me...thanks for the thread!

[neilson]

Where do I download it at? What's the link?

[INTERNET2000]

Maybe I'm missing it, but where is the download?!? I can't seem to find it anywhere.

[713832281]

in the content catalouge

[INTERNET2000]

Thanks ... I finally found it. :)

[neilson]

It's good, but it bothers me that you can only setup a maximum of 3 Emails on the program. What about us that have 4 or 5 Emails?

[xameius]

Where in the catalog is this? I've searched it and it never returns any results!?

[713832281]

If I remember right, its in the messaging section.

Where in the catalog is this? I've searched it and it never returns any results!?

[phatguy471]

Why doesn't it work on the 9000? Can someone extract it from the phone and upload it on the internet? That would be awesome!

[SempreGatto]

ooh this is great!

[vodeneal]

The gmail app I learned of from RP works great on my 9000, and love it! Better than going to it off the internet wap site.

[dtarrance]

I'm currently using the Gmail app, and it's great, but I'd love to check out this new Sprint app. Too bad I can't find it on my 9000 yet. Anyone know of a way around this to download it to my phone?

[xspwy]

For those looking for the app, use this link http://bcee.sprintpcs.com/downloads/sd_midp_samsung_a940/SPRINTJ2ME.jad

It installed on my Razor without any problems. Tricked it into thinking it was a Sammy 940.

[dlichterman]

Is it Free? Its asking for my phone number...

[Brooose]

The download link in post 17 was for Business Connection Personal Edition, not the Sprint Email app, which I believe is a separate entity. Can anyone extract the .jad and .jar files for the Sprint email app and host them somewhere?

[Cnorwapo]

Yea please jar and jad file...what was posted does not work.

[eirrom]

Has anyone downloaded the new Sprint Mobile Email application to your phone yet? I couldnt find it in the content catalog, maybe will be out later today.

In case you didnt know, its a mobile application that uses web to do email for yahoo, aol, aim, sprintpcs mail, pop and imap with PUSH email via text messaging all for free (unless you dont have a web package or sms package). Just waiting for that app to come out....

Question for the group: I was able to get my Yahoo email addresses to work but was not able to get my Sprint or work email to work. I figured the Sprint email would be rather easy but no. It asked for my user id & password. I assume that this is only asking for my user name and not username@sprint.com. I also assume it is the same password I use to sign on to my account, since there seems to be no real logon to check my email.

Thanks for any assistance.

[marriedsonyman]

I did not find it. any help please. i went to downloads, then to messaging, ten to all and it just list the following:

1. aol instant messenger
2. yahoo mail
3. msn messenger
4. yahoo messenger
5. banter

what am i missing?

[xspwy]

The download link in post 17 was for Business Connection Personal Edition, not the Sprint Email app, which I believe is a separate entity. Can anyone extract the .jad and .jar files for the Sprint email app and host them somewhere?
Enter in a fake email address and then it will ask you to configure it. Choose your provider and your all set. BCEE is using the same app.

[Brooose]

Wirelessly posted (a940: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/hspr-H102; Blazer/4.0) 16;320x320)

It doesn't work.

[xspwy]

Wirelessly posted (a940: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/hspr-H102; Blazer/4.0) 16;320x320)

It doesn't work.
Well it did for me.

[Brooose]

Wirelessly posted (a940: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/hspr-H102; Blazer/4.0) 16;320x320)

I entered stuff from my email info and got a login error and a prompt to check with my IT admin

[xameius]

Wirelessly posted (a940: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; PalmSource/hspr-H102; Blazer/4.0) 16;320x320)

I entered stuff from my email info and got a login error and a prompt to check with my IT admin
Same here.

[xspwy]

Let me play around with it and see what I come up with.

[Mylkii]

Love it. I got so used to the Gmail app that I didn't even wanna check my Sprint mail. Absolutely love it!

[kvaughan]

Question for the group: I was able to get my Yahoo email addresses to work but was not able to get my Sprint or work email to work. I figured the Sprint email would be rather easy but no. It asked for my user id & password. I assume that this is only asking for my user name and not username@sprint.com. I also assume it is the same password I use to sign on to my account, since there seems to be no real logon to check my email.

Thanks for any assistance.
Can you post your jad and jar files for us?

[Brooose]

It would be nice to know for the people who have gotten this email application which phone you are using. I am using a RAZR and, so far, I do not see it as a possible download. I am sure that it will work. Sprint is just slow to update the list of phones that a particular app is compatible with.

[IceBergEB]

I am using my a900. Go into IM and email under My Content. Click on get new IM and Email. If it isn't on the page you go to, it is not available for your phone.

[PrimeSuspeckt]

Wonder if someone could qpst the jar/jad files from an a900 phone and retrieve yahoo's pop server information...

[xameius]

I am using my a900. Go into IM and email under My Content. Click on get new IM and Email. If it isn't on the page you go to, it is not available for your phone.
We know that. We're looking for someone to post the jad/jar files of the app so we can test it on other phones to see if it works. Seeing as Sprint is slow to update their content manager on phone compatability.

[Brooose]

Can no one extract these files for us? I don't know how to do nor do I think I can with a Mac but there must be someone savvy enough here that can get this for us.

[PrimeSuspeckt]

If the program hasn't even been posted, which is rather simple to do, guess i'll never get the answer to my question. Which is, how to retrieve yahoo's pop server information from the Sprint Mobile hard files. Appears as though i'll jus have to leave that alone.


Link to the program .zip file
http://www.geocities.com/detroitplaya4sho/SprintMobileEmail.zip

[dlichterman]

Errr....hold on I asked a stupid question

edit: Yahoo doesnt use pop I dont think, Sprint may have a contract with them to provide mobile content like this

[kvaughan]

Link to the program .zip file
http://www.geocities.com/detroitplaya4sho/SprintMobileEmail.zip
Nice, I can't download it though on my phone though just says "the issue has been reported"

[PrimeSuspeckt]

I'm not sure about the yahoo using pop thing. my out look on it was that it's unknown information. if i upgraded to the yahoo plus account, then they'd have to reveal this information to me, so that i could pop forward my email...to another account. that's the way i'm viewing it although i could b wrong.

the above link to the sprint mobile email program...you have to download to your computer first, extract the .zip file, then use the funformobile uploader to upload the jar and jad file.

[kvaughan]

Yeah I know that, but it's just not loading on my phone I get an error every time.

[kvaughan]

I used the Rumkin uploaded and got it downloaded to the phone but when I start it up the program immediately exits before I get past the "Application Starting" screen.

[Brooose]

Try this uploader. It worked for me.

http://www.gtoal.com/pcs/

[SempreGatto]

Sprint mobile email works on the 7500.

[kvaughan]

Ok I got it working using RP's uploader, must have been something wrong with FunForMobile

[olddog]

Does anyone know if this would work on the ppc 6700? I really want free AIM since Agile has decided to charge for it. Thanks.

[kvaughan]

This is not free AIM, it provides push email for AOL, Yahoo, Hotmail, and other personal pop3 email accounts

[olddog]

Well thank you for the info. Does the 6700 support this?

[rusty1492]

Does anyone know if this will work on a Treo 700P?

[Deval]

guess its only for some phones

[Brooose]

It's a J2ME app. Why would you need it for the 700p? You get Versamail free. If you want PUSH, you can get Chatter and use it with an IMAP account. You could run it on a Treo with the IBM javasphere emulator but it probably wouldn't work right.

[dtarrance]

Thanks for posting this!!! I can confirm this works very well on the "unsupported" Sanyo MM9000!

[murraca]

dtarrace, could you please post the exact steps you used to get this program to work on the mm9000. I have tried numerous uploaders and none seem to work. Thanks in advance!

[xameius]

Works great on my RAZR, the only issue is when the push message gets sent to my phone it is a little tiny box in the upper left corner of the screen, prompting me to open the application. No text message or anything. And everything else on the phone is completely unresponsive until you either say "Run" or "Close"

[dtarrance]

dtarrace, could you please post the exact steps you used to get this program to work on the mm9000. I have tried numerous uploaders and none seem to work. Thanks in advance!

Well, some of the uploaders are having issues with sending out the text-message notifications, so that might be the problem you're experiencing.

Steps to get Sprint Mobile Email on your 9000:

1. Download the zip file from this thread, save it somewhere you can easily access it.
2. Unzip the two files inside the .ZIP file, and save 'em where you can get to them easily.
3. (Optional) Edit the .JAD file to remove the time-limit on this app. Last line, starts with "Content-Run-Until:". Remove the entire line.
4. Go on over to the RP site to use their uploader. (If you don't know about this site, PM me on this forum.)
5. Scroll all the way to the bottom of the page for the JAD/JAR uploader.
6. Put in your phone number, and browse for the JAD/JAR combination, and hit Upload!
7. At this point you will probably see "Unknown Error Occurred!!". It's okay. Copy the URL the uploader provided to the clipboard and go to the next step.
8. Come back to SprintUsers, and use their text-messaging app. (http://sprintusers.com/textmessage/)
9. Put in your phone number, email, and paste the URL from step 7 into the message body box. Send yourself the message.
10. On your phone, view the message, and highlight the URL, and press Go.
11. Enjoy your newly installed Sprint Mobile Email app on the Sanyo 9000!

These are the EXACT steps I followed to get the app on my phone. It worked for me, it should work for you too!

[murraca]

Thanks dtarrance, worked great and the app is now up and running on my MM9000 as well.

[alexp162002]

i keep getting a "string" error. :indiff: oh well.....

[Rose4uKY]

I just downloaded it for my 8400.. I put in my phone number and now it shows AOL and AIM and Yahoo and it says Windows something.. I have Yahoo and Excite and then my main home e-mail. I don't use my Sprint e-mail.. What is the Windows Live Setup is that where you put in you regular pop3 e-mail or is that for the push of the text message to tell you that you have an e-mail. And for outgoing and incoming smtp servers do I put the ones in my regular e-mail cause it has insightbb.com already filled in and on my regular e-mail it's mail.insightbb.com something like that. And I don't know whether to check use SSL or use SMTP authentication.. Mine says mail server is not responding try again later.. I Just wanted to try it and I would like to use my Yahoo which is set up my excite and my home e-mail insightbb but they say error not responding..

Thanks, Rose

[Steven]

Ok, I just downloaded the sprint mobile email app to my a900 and I configured it to my imap account...now I want to configure my sprintpcs email account, I have 2 questions. First, what is my username? password? Second, if I turn push on will I get charged for txt messages??? I'm on SERO 500 plan with 300 txt messages a month.

[Steven]

anybody?

[Rose4uKY]

I couldn't get it to work I think Yahoo was the only one that worked. I have excite and my home pop3 e-mail which is what I really wanted to try it with.. I guess I'll just use Opera mini to do webmail.. Rose

[NINO63004]

i just setup my sprint mobile email with my schools email, my hotmail, and my gmail.

all are working great, except when i get a new mail it doesnt notify me via text though like i thought it was when i setup it up to push and let me know in a text.


Nino

[NINO63004]

ok so i dont get textes. i get a notification on the screen.

phone vibrates then ask if i want to open up sprint mobile email.


i did but when i open it up then exit phone freezes.


Nino

[Steven]

I have 2 questions. First, what is my sprintpcs username? password? Second, if I turn push on will I get charged for txt messages??? I'm on SERO 500 plan with 300 txt messages a month.

[HAmAnWho]

I have 2 questions. First, what is my sprintpcs username? password? Second, if I turn push on will I get charged for txt messages??? I'm on SERO 500 plan with 300 txt messages a month.

you will get charaged for the text message, that is why when you are about to accept the push function it recommends to have unlimited text

[Steven]

Ok, thanks. So does the sprint pcs mail not work with sprint mobile email???

[Peruano_Loco]

i tried with my msn mail and it works great!! thanks sprint

[HAmAnWho]

yea i have it working with the yahoo pop3 and my work pop3, this program is freaking awesome

[Rose4uKY]

I tried setting up my home e-mail again and I get this error S7122 mail server is not resoonding.. Try Again Later.. What am I doing wrong? What is the windows live mobile what address is that? My home e-mail I am putting in the Pop I don't know what IAMP is... Rose

[The Lance]

This is bomb dig

[laursifer]

The application doesn't use text messages, regardless of what it says when you're setting up your push settings. You know when you finish downloading a game and it asks you to Run or Shop? That's the exact window that comes up, except it asks if you want to start the Email app or Cancel, as some others have said. There is no text, which disappoints me because that means there is no sound to let you know you have a new message. The backlight on my outer LCD just lights up momentarily, and that's how I know there's a new email.

I only have this setup with my Gmail account, as that's what I was using to test it. Push comes through a little slow--almost 5 minutes. I'm also getting more than one notification that I have a new email. I can start the application, read the email, close the application. And 2 minutes later I'll get another notification that I have a new email, when I really don't. Seems it's just notifying me again.

I am pleased with Sprint's influx of free applications though... And when they first released their RSS reader, it barely worked with custom feeds. Now it works almost flawlessly. So hopefully any hiccups with this email app will be handled as well.

[edog]

Laursifer- that is exactly what my a900 is doing with the Yahoo mail setup. It flashes "on" the outer LCD, but no other notification. Then when you launch the app to read the email, it vibrates the phone.

This would be awesome if the phone would vibrate as soon as the email was recognized or pushed. Or if a text was sent.

[PrimeSuspeckt]

Not sure how many of you may know this, but yahoo gives you the option to be alerted by text in the preferences/options (one of the two) when you access your inbox from the computer.

[edog]

That's a handy feature PrimeSuspeckt! I checked it out and I guess I'm being too picky. The Yahoo thing will send you a txt for every email received based on a filter (this filter also has to send the email in question to a folder). If you send it to your Inbox, you'll get a bunch of unwanted emails (and txts) because it overrides the other filters that filter things OUT.

It would be nice if Yahoo allowed you to set up a filter to receive a txt when mail is received from people in your address book only.

Or, if the Sprint Mobile Email app would "buzz" or vibrate the phone when new messages were received.

[aranjit]

Yahoo has the Yahoo Go application that I believe uses the data connection to send you your Yahoo Mail. http://go.connect.yahoo.com/go/mobile/on_your_mobile

[cosmokramer23]

anyone have any luck using the KRZR to get it to work?

[huzier]

rose4uKy

I also have insightbb and cannot get it to work. Get the same error. S7122 mail server is not responding.. Try Again Later.. it works from Vision Home/Mesaging/pcs mail inbox/other mail. But won't work from this app using the same settings

[laursifer]

Didn't take long for me to stop using this... It really doesn't work well with Gmail, which is the only email account I don't host on my own. Much easier to use the Gmail app, if you're a Gmail user--the PUSH settings on Sprint Mobile Email really don't work well. I think it's even notifying me when messages go into my Spam folder, which is really annoying. And that was just about the only feature that made it worth using over Gmail--it's still a really nice looking app though. Gmail is also partially to blame, because of their whacky POP settings you have to choose from.

Again though, it just came out, so they may fix these issues--those that I've experienced and those others have experienced. It's at least a step in the right direction, this app :)

[Jumpcut]

How can I delete this app from my phone? It downloaded into the Messaging section of my phone, not Applications. There's no option to delete it. This app is worthless to me and I don't want it taking up space I could be using for music.

[Rose4uKY]

I usually don't read my mail through my cell anyway but I can use Opera Moniand go to excite and insight and read webmail if I really had too.. I don't use Sprint PCS mail. I have an address but if my friends are on there computer and need to send me a message they send it to my xxx-xxx-xxxx@messaging.sprintpcs.com so I get it right on my phone and don't have to go to the web to retreive it but that way they can only type so much. But with my insight it didn't work and as little as I read my mail on my cell I may just delete the program. Rose

[Steven]

So, has anyone got pcs mail to work with this app???

I got my .mac account to work which is imap and the app is great!

[the2ndflood]

Has anyone downloaded the new Sprint Mobile Email application to your phone yet? I couldnt find it in the content catalog, maybe will be out later today.

In case you didnt know, its a mobile application that uses web to do email for yahoo, aol, aim, sprintpcs mail, pop and imap with PUSH email via text messaging all for free (unless you dont have a web package or sms package). Just waiting for that app to come out....


Yeah ,I have been using it on my 8400. It's a pretty dependable program. You can Receive/Send e-mail from AOL, Yahoo, MSN/Hotmail, PCS Mail, ect. Plus it's a free download which expires in 9999 days.

[Poitier]

The gmail application is so much better in my opinion. This app would be nice if the push feature really worked correctly. I get notified of ghost emails it's very annoying. I just hope gmail up dates its app to have a push feature. I'm going to keep this app on my phone ....but it's a G thang baby! :headbang2

[the2ndflood]

The gmail application is so much better in my opinion. This app would be nice if the push feature really worked correctly. I get notified of ghost emails it's very annoying. I just hope gmail up dates its app to have a push feature. I'm going to keep this app on my phone ....but it's a G thang baby! :headbang2

I would think Sprint will update the software soon. Their is an update option under "Settings", so Sprint left the door open for updates. I just think it is cool because Verizon charges like ten dollars a month for this feature and we get it for free.

[stillryan]

I just hope that they update the list of phones that can download this app. I had downloaded it on my 8400 and it worked great for my yahoo email.

Now i have my M1 and can't get the app. I wonder when they will update this because it is a great program, especially for free.

[the2ndflood]

I just hope that they update the list of phones that can download this app. I had downloaded it on my 8400 and it worked great for my yahoo email.

Now i have my M1 and can't get the app. I wonder when they will update this because it is a great program, especially for free.


Don't worry, someone will get it off their phone then post it on a web site for all to download. Were not allowed to mention the web site here, but if you need it, PM me for the info.

[Rose4uKY]

I only got Yahoo to work not my regular e-mail on my 8400.. But I didn't say yes to the push feature cause I didn't want to get notified all the time. I don't use Yahoo much and get junk there alot...

[merc]

I have my Yahoo, hotmail, and Sprintmail set up through this program on my Katana. Works like a champ! I haven't used the push mail though. I just got it setup so when I travel, I'll be able to check my accounts.

[kvaughan]

Don't worry, someone will get it off their phone then post it on a web site for all to download. Were not allowed to mention the web site here, but if you need it, PM me for the info.
It's already posted in this thread and the site we do not speak of

[Stake]

I would have to agree with laursifer that the software needs some work. The push doesn't work as advertised. It's nice to get my POP mail through my phone but I would really like real-time notification. They could do it the ESPN phone with sports scores and info, why not this application?

It's a step closer to what I would like though not quite. I'm still waiting for Sprint to get the smartphone/PDA act together.

[laursifer]

Yes, the program was already posted in this thread, though I'm not sure what phone it was pulled off of and how well it will work with other phones. I can always post a 176x220 and 240x320 version again. Since it's free from Sprint, I have no issues with posting it here (until instructed otherwise).

I say give it a few weeks, and hopefully the issues will be fixed. Took them a couple weeks to fix their RSS reader, so we'll see.

[the2ndflood]

It's already posted in this thread and the site we do not speak of


The site I am talking about is not listed anywhere in this thread.

[laursifer]

The site I am talking about is not listed anywhere in this thread.

He meant the app was already posted... Here it is, in this post:
http://sprintusers.com/forum/showpost.php?p=1224289&postcount=36

[brazil5376]

hope this works on treo soon

[Steven]

I've tried entering my name right before @sprintpcs.com and that doesn't work. Then I tried typing in my number and that doesn't work. What the hell is my username??? I keep getting a incorrect login...check credentials?!

[merc]

Call *2. They should be able to give you your user name.

[LJA]

I've tried entering my name right before @sprintpcs.com and that doesn't work. Then I tried typing in my number and that doesn't work. What the hell is my username??? I keep getting a incorrect login...check credentials?!


Might need to re-provision the phone

[dlichterman]

For me I logged into the website(http://sprint.com/personal/wireless/manage.html) and then clicked on my mail and that shows the username and you can set the password there

[honksack]

I had the same issues with Gmail and my 8400. I have deleted the app and installed gmail's. I also have all of my emails forwarded to text as a "push". Works very well. I also send myself emails through SMS all the time. I have set filters so that these notes go directly to archive and skip the inbox.

[GQmacguy]

Bleh... i've tried everything and can't get my pop to work. Anyone else got some pointers?

[Sprint Know It All]

i use this on my 8400 for my gmail account and it works great!

[slydog64]

I got a text from sprint today that it is available now. Saves from having to enter password and user name everytime!

[laursifer]

i use this on my 8400 for my gmail account and it works great!

Question for you... Do you have Gmail set to Enable POP for All Mail or Enable POP only for mail that arrives from now on? I pretty much found that both settings sucked, at least while using Push (which, for me, is the only advantage over the much-better-looking Gmail app). Enabling it for All Mail didn't really work at all--My Inbox would show mail from over a year ago and that was it.

I'm going to download it again in a week, see if they fixed the Push thing. I was hoping since they sent out their texts letting us know it was available, that maybe they fixed it. I was wrong, but hey, a girl can dream.

I want push!

[Rose4uKY]

I can't get my pop e-mail to work neither I gave up.. I might just uninstall it..

Rose

[charbosa]

Has anybody got this app to work on a a960? and as far as the link goes with the jad and jar file every time I try to upload it on funformobile it wont let me download to my phone....is there a better site I should be doing this at?? :confused:

[PrimeSuspeckt]

Has anybody got this app to work on a a960? and as far as the link goes with the jad and jar file every time I try to upload it on funformobile it wont let me download to my phone....is there a better site I should be doing this at?? :confused:

they say www.gtoal.com/pcs works. haven't tried it myself though.

[charbosa]

okay I got it working thanks so much this is awesome!!! :bang:

[N4teTheGreat]

I like this app alot, though a text message would be nice when I get new mail, and the ghost notifications aren't the best. But a way to check my email wherever is awesome!

[kimofella]

ok i know you said its in the content thingy but can someone post a link to the page.. im kinda slow sorry bout that

[Steven]

I got my pcs mail to work now! This app rocks! I had to go into my pcs inbox through my account management and change the password.

[abackholm]

:clap: It's exciting to see so much interest around Sprint Mobile Mail, powered by SEVEN's push email solution (see www.seven.com). I'm glad that our hard work together with Sprint bears fruit and is useful for you. We keep on innovating for your benefit and would welcome observations, feedback and suggestions how to serve you even better in the future at feedback@seven.com.

Best regards,

Ari Backholm
VP, Marketing and Product Management | SEVEN

[a_c_s]

I just downloaded this app and it seems to be hit or miss on my phone...I use the LG 550 and it is officially supported as I downloaded from my content manager...when I set up my internet pop account through this app sometimes it works OK, and other times I get connection errors...I also get ghost notifications when there are no messages, as others have mentioned...and lastly, although I can receive, I've never been able to send successfully...I have emailviewer from reqwireless functioning fine on my phone with the same internet account, so the account is not the issue...please let me know if you have any suggestions or updates... thx

:clap: It's exciting to see so much interest around Sprint Mobile Mail, powered by SEVEN's push email solution (see www.seven.com). I'm glad that our hard work together with Sprint bears fruit and is useful for you. We keep on innovating for your benefit and would welcome observations, feedback and suggestions how to serve you even better in the future at feedback@seven.com.

Best regards,

Ari Backholm
VP, Marketing and Product Management | SEVEN

[mikeh20]

I recieve many false indications of new messages when there are none and also it would be nice to recieve some kind of alert, such as a beep or vibration, when a new message is received. otherwise great product!

[bikerich69]

i have an 8400 and have downloaded the application. i have even erased it and downloaded it again and have the same problem which is it is asking me for user name and password. i have entered my pcs email address and have entered my pcs phone number for user name and have entered my sprint pcs password and neither has worked. it tells me to check my credentials. i only use my cell phone and do not have a landline. my pcs mail page font is much too small and cannot be changed so i would like to use the sprint mobile email app. i do not subscribe to other email.any suggestions? thanks.

[bikerich69]

:clap: It's exciting to see so much interest around Sprint Mobile Mail, powered by SEVEN's push email solution (see www.seven.com). I'm glad that our hard work together with Sprint bears fruit and is useful for you. We keep on innovating for your benefit and would welcome observations, feedback and suggestions how to serve you even better in the future at feedback@seven.com.

Best regards,

Ari Backholm
VP, Marketing and Product Management | SEVEN
I sent an email to feedback@seven.com also you can see my post #113 in this thread.any help you can offer is much appreciated.thanks,Richie.

[Rose4uKY]

I still never got my pop e-mail insightbb to work so I gave up.. Rose

[bikerich69]

i had some questions that i emailed seven.com regarding the sprint mobile email application and got some very quick responses that i appreciated very much .my hats are off to seven.com. thank you again.3 ?'s compared to sprint pcs email. is there a contacts list, is there a character limit, and is there a time limit to complete an email?

[bikerich69]

I sent an email to feedback@seven.com also you can see my post #113 in this thread.any help you can offer is much appreciated.thanks,Richie.
thanks much for your quick responses. everything is working fine.i posted a new thread regarding your excellent customer service as i thought it warranted its own.very fast compared to sprint pcs mail, etc.

[slimsakus]

Does anyone who is using this app with yahoo, can you see your sub folders that you make in yahoo? I can see all the main ones but not the ones I have created. Anyone else have this problem?

[RyanC]

I'm using this application on a 8400, specifically to read from my IMAP account (fastmail.fm). I've been using EmailViewer, but this is MUCH nicer! I love the fact it downloads all the mail at once (as opposed to having to wait for each email to open).

Unfortunatly, I can't get my IMAP folders to work... I only see a list of 6 standard folder (none of my others) and they all appear to be empty. When I select send/recv, it takes me back to my inbox contents. I'm guessing their IMAP implementation needs some more work.

Push works nicely-- although I was already using text messages from fastmail to notify me of new mail which takes a few seconds. Push has taken 1-5 minutes.

Some people were mention the new mail alert: If you want an alert (tone) when you get mail, go to menu->settings->mail. Turn Mail Push on, and Mail Alert off. Mail Alert seems to be the vibrate when you get new mail and you're already using the app (not sure how useful this is).

Finally, when setting up my IMAP account, I couldn't find a place to enter my "from name", so all of my emails are delivered with just my email address. :(

I hope sprint/seven will continue to upgrade/enhance this app -- this is really great start for a free service.

Ryan

[Rose4uKY]

I want to try this but I couldn't get it to work. I just wanted m regular home e-ail from insightbb to work with it and I kept getting an error message. I have the 8400..
Maybe I'll try it again..

[bikerich69]

Where is the contacts list?

[NorthStar]

Nice to see someone from Seven on this forum and interested in Sprint users
feedback. I did download the email app and it is working fine BUT I can
not find where to enter info for a POP account or two. Help would be appreciated.
When I was in the process of downloading the app there was provision for
entering POP info and when I entered one field the rest of the fields automatically
populated - which were incorrect for that POP account. I could find no way to
erase and enter the correct info for those fields so I had to abandon that process.
As mentioned above the app is loaded and working but I see no provision now
for adding the POP accounts. I will send this same query to feedback@seven.com



:clap: It's exciting to see so much interest around Sprint Mobile Mail, powered by SEVEN's push email solution (see www.seven.com). I'm glad that our hard work together with Sprint bears fruit and is useful for you. We keep on innovating for your benefit and would welcome observations, feedback and suggestions how to serve you even better in the future at feedback@seven.com.

Best regards,

Ari Backholm
VP, Marketing and Product Management | SEVEN

[sprintdragon]

Sprint Mobile Mail on a Sanyo Katana is working with both Comcast and Yahoo. Yahoo was a snap to set up, Comcast "Receive" was no problem, but took several tries to get Comcast "Send" working. I am not using the push feature, but sending and receiving is working fine. The only real drawback I have come across is that the "body" for sending only seems to allow one line, and doesn't allow carriage returns. I also always get a "This application will expire on 10/01/2034" when starting up, which is a minor nuisance.

I think the GMail app is better overall, and would probably use it if you could set up multiple pop3 accounts in it, but Sprint Mobile Mail will work fine for receiving.

[orimar]

Hi spirintdragon,

Saw your post on the issues that you are having with Sprint Mobile Mail on a Sanyo Katana. Would like to trace them down, but am a little unsure of the scenario that you are using. It would help if I could ask a couple of questions:

1. It looks like you set up Yahoo for the list of Primary ISPs ( from the Yahoo icon ) and that you set up Comcast as "Other IMAP", is that correct?

2. Also from the Menu list at the bottom there is an "About" option that has the version that you are running. If you could state that as well it would help.

Thanks spirintdragon,
Greg, Sr. QA Engineer | SEVEN

[sprintdragon]

Hi Greg, thanks for the post. Great that Seven is monitoring this thread.

1. Yes, Yahoo is set up from the list of Primary ISP's and Comcast is set up as "other pop". Both are working perfectly now, it just took a few tries in getting the Comcast smtp settings correct so that I could send messages.

2. The version is 6.7.3.405.

I wrote in my previous post that the body size when composing emails was only one row. But that's actually user ignorance and not a problem, after I actually used the software I found that the body field will automatically grow in size, wrapping text so that it will display more than one row.

The only problem is that the body field won't accept a carriage return, but I usually send very short emails from the phone anyway. There's still the 10/01/2034 expiration message that pops up whenever I start the program, but that's really no big deal.

Overall it's a great and very useful piece of software, thanks for the great work!!! (and thanks to Sprint for paying the bill to Seven and making it free!)

[terceslil]

Downloaded this to my A920 today. Should I expect any extra charges on my phone bill?

[terceslil]

Also, now that I've added my Yahoo account, how do I get back to add the other emails that I want to add like gmail?

[Rose4uKY]

I wanted to add my regular home e-mail from insight and could not get it to work. I also have excite for e-mail and yahoo.. Maybe I'll try it again tomorrow. I may have deleted the program off my phone already.. Rose

[BrentD]

Any hints on how this thing handles mail on your mail server? I have two Comcast accounts that I'd like to check regularly (since Gmail's app doesn't support adding other POP accounts). Does this app delete messages from my mail server once it downloads them or does it leave them there? I prefer viewing my mail on the go when necessary, but like to leave the permanent deletion to when I'm on my laptop or desktop and can properly read the email first. When I got this app I had my email up at work and noticed a message on my phone that was not showing on my inbox on my computer, which leads me to believe the app is deleting mail from the server. Is this true and, if so, where is a setting that I can change to make it leave my mail on the server and only download a copy?

[sprintdragon]

BrentD, on my Katana it doesn't automatically delete messages from the email server, and will only delete them if I delete it on the phone. I haven't had a problem with any other messages that have been downloaded to my phone, they have all remained on my mail server and I have been able to download them using Outlook.

If the emails aren't showing up in Outlook or another email software on your computer, one guess might be that the email software is downloading only unread messages, and any messages that have been read on your phone are still on the Comcast mail server.

[a_c_s]

Some comments from a Fusic owner to the developers at Seven Software...

1) There are ghost notifications still going on...I'll get a prompt to check for messages when there are none in the in-box...
2) Is there a way to change the outgoing sig and email? As of last time I called customer service they said they might work on a fix...for instance, I forward a school account to my sprint account, but my "from" and "reply to" address are both my school address...I forward to Sprint so that I can check easily from my phone when on the go, but I don't want people to see the sprint address...to the extent you could implement this, it would be great, especially for those people using this app for business purposes
3) Can you implement a setting which asks users during set up whether they want to pull copies of messages, or the originals...or conversely, is there a way to prompt the user to delete "read" messages on the original server, and not just on the phone? I use reqwireless' email program and it gives you the choice and ability to delete the original message remotely...
4) I think this push email program is a great concept and certainly applaud the efforts put into the development thus far...to the extent you could implement any of the above, I think it would be nearly perfect...

thanks

[sheureka]

:clap: It's exciting to see so much interest around Sprint Mobile Mail, powered by SEVEN's push email solution (see www.seven.com). I'm glad that our hard work together with Sprint bears fruit and is useful for you. We keep on innovating for your benefit and would welcome observations, feedback and suggestions how to serve you even better in the future at feedback@seven.com.
I've sent about three emails in the last few days but haven't gotten any response. I'm having problems setting up the smtp server because of my isp's restrictions (I think). Any help? By the way I use the Sprint BCPE and also have my PPC6700 set up using Sprint's smtp servers and they work fine for my isp popmail. I just can't get the settings to work on my Sanyo MM7500. TIA - sheureka

[sheureka]

See all it took was me coming on here and publicly complaining! No, I haven't gotten a response from seven - but I did try to set it all up again and this time it works! Magic! - sheureka

[morffi72]

I'm not sure if anyone else is having this same problem, but my a900 doesn't give off any type of alert to signify of any new emails other than making the outside screen light up. Anyway to make it beep or something? Don't think it matters but I have it setup for my aol account.

[aiwetir]

I'm not sure if anyone else is having this same problem, but my a900 doesn't give off any type of alert to signify of any new emails other than making the outside screen light up. Anyway to make it beep or something? Don't think it matters but I have it setup for my aol account.

i had set my applications to make no sound. i suspected this was keeping my email alerts from coming thru audibly. i changed it and now i get some of them, but not all

[laursifer]

When I was testing this app, the notification didn't make any sound. Since it doesn't come through as a text, I don't know that it's even possible to get it to make a sound. I never tried it on anything other than my A900, but I would assume it works the same for all phones. I also haven't tried it since it came out, so if they've made any improvements I wouldn't know about it. Just chuckin in the ol' 2 cents.

[fjo1818]

Question for the group: I was able to get my Yahoo email addresses to work but was not able to get my Sprint or work email to work. I figured the Sprint email would be rather easy but no. It asked for my user id & password. I assume that this is only asking for my user name and not username@sprint.com. I also assume it is the same password I use to sign on to my account, since there seems to be no real logon to check my email.

Thanks for any assistance.
Sounds like you might have experienced the same problem I am having. I can't seem to get my POP3 mail account to work properly. I can recieve mail, but sending is a problem.
I was told by a Sprint rep that they outgoing mail server HAD to be their mail server: smtp.sprintpcs.com. However, it also requires SMTP Authentication.

Any help you can provide?

[CaliWinter]

Since yesterday, whenever I attempt to check my yahoo email using Sprint Mobile Email, I get the following error:

"Error S7122: Yahoo! mail server is not responding. Please try again later."

Anyone run into this?

I am able to check my Yahoo mail using Opera Mini with no issues.

[HAmAnWho]

Since yesterday, whenever I attempt to check my yahoo email using Sprint Mobile Email, I get the following error:

"Error S7122: Yahoo! mail server is not responding. Please try again later."

Anyone run into this?

I am able to check my Yahoo mail using Opera Mini with no issues.

same problem here. it just started happening


**update**
just uninstalled the program and reinstalled it. set up my email accounts and it all worked

[CaliWinter]

Same error message after deleting and reinstalling.

[nycgay23]

Same error here as well. I was just trying to set it up and figured I needed Y! Mail Plus to use this service, but it looks like a general problem though...

[JY1]

Any way to configure for more than one pop3 email address? Very cool ap...

[bmacd]

does anybody have the jar and jad files for this?

Thanks,

-Bill

**Edit: The files are in post #36 (page 3 for me) in a zip file. Sorry, I didn't realize this was a multi-page thread. The app is working great so far!

[Unique_Rabbit]

Rose... Insightbb has special ports: Maybe this will help:

POP3 Server: mail.insightbb.com
Username: [your whole InsightBB Email address]
Password: [your InsightBB password]

SMTP Server: mail.insightbb.com
Username: [your whole InsightBB Email address]
Password: [your InsightBB password]

POP3 SETTINGS:
Use Port 995

SMTP SETTINGS:
Use Port 465

I was setting it up to try it for you, when, genius of genius, I realized I haven't charged my phone in a week, and it went dead... I'll have to wait til tomorrow to finish checking into it for you. (I'm not sure if this app allows different ports, it may not.)

[Rose4uKY]

Thanks for your help!! I haven't tried this thing in a month. I have 3 differen't e-mail addresses from insight but I'll just use my main default one or can you have more than one? And it says the mail push thing is disabled do I want that on? And what is Windows Live? I see where it says other pop3 I can't find the original one i tried toset up is that Windows Live? I didn't know whether to accept it or not.

Edit: I went to other pop setting and put in all the info it says it's registering still.. SMTP settings it says insightbb.com here on my desktop it's mail.inisghtbb.com should I change that? It says Erro S7122 server not responding... I'll try it with the SMTP being mail.insightbb.com but it says use SSL and SMTP authentication those are unchecked..

Thanks, Rose

[ajskhan]

anyone have the pop settings for gmail? also can u turn email push/forward off? i only have 500 texts free...

and will this work on the m610? Gmail app DOES NOT!

[Rose4uKY]

Mine still didn't work but it's ok I don't need to use it that bad.. But thanks for trying to help.. Rose

[jchesnut]

It is not working with M610. I tried loading it yesterday and get a message stating Sprint Mail is not compatible.

[JY1]

That's strange, it works with my 610. I just wish there was an option so it would work with more than 1 pop 3 email address. i have a bunch...

[monkeybutler]

I have an M1 and M610 and both accounts wont let me download because it says its not compatible with the phone. Yet people here with those phones were able to get it. That doesnt make sense.

[JY1]

Strange, I am using version 6.7.3 on my 610 and it works fine. Don't know about M1 compatibility.

[ajskhan]

WHERE on EARTH IS IT?!?! I can't find it? Is it out yet? Is it on the vision page? Is it free? Am I just ignorant??? Sorry 0

EDIT: Yes, I am ignorant

Now I can't get it to load on my m610... It is staying on the Java loading screen!!!

[laursifer]

Doesn't work on my M610 either, for what it's worth.

[RyanC]

Anyone else having problems with this app lately? A few days ago it starting asking for my cell phone number on startup -- then, I get Error S7110:Please try again.

I re-installed the app and get the same problem.. So, basically I'm stuck :(

Can anyone from Seven offer help? I loved this app and used it every day since it came out.

Thanks

[jchesnut]

Sprint Mail is finally working with the Samsung M610. I loaded the app and set up some email accounts. No problems so far.

[Spunks3]

push mail wont work with my M1 :(, any1 know how to fix this?

[phosphers]

Anyone know how to get seven's server to stop checking for mail? The app really doesn't work for me but I can't figure out how to "unregister".

[RyanC]

Anyone know how to get seven's server to stop checking for mail? The app really doesn't work for me but I can't figure out how to "unregister".

No, but if you find out please let me know.. The app still doesn't work on my phone (i called sprint and they opened a 'trouble ticket' for me).. If I could 'unregister', I bet I could re-download and start the whole setup process again.

[Burrito75]

I would like to delete this program as well. But I can't find the option. It works very sporadically on my m610.

The main prob. I have is when I get a message my phone just goes to a screen and asks if I want to launch the program. It doesn't notify me untill after I hit yes to launch program. Then it beeps and vibrates but if i don't have my phone sitting in front of me where i can see the outer led light up then I have no idea i need to launch the program.

[joneng01]

I have the same problem. I use this every day and now am getting the same message. Is there a solution?


Anyone else having problems with this app lately? A few days ago it starting asking for my cell phone number on startup -- then, I get Error S7110:Please try again.

I re-installed the app and get the same problem.. So, basically I'm stuck :(

Can anyone from Seven offer help? I loved this app and used it every day since it came out.

Thanks

[RyanC]

I have the same problem. I use this every day and now am getting the same message. Is there a solution?

Yes! A guy from Sprint just called me back yesterday with the solution:

1. Erase the application from your phone
2. Turn the phone off, then back on.
3. Go to the webbrowser, and delete your cookies (follow the menu to preferences). Then, from the browser's menu, select restart browser.
4. Download the mail application again (content, applications, get new, whats hot).
5. Run the application

This should get you back to the original setup screen -- you'll have to re-enter your mailbox information.

By the way, I'm not sure step 3 is necessary (why would the app's preferences be store in a browser cookie??), but that's what he told me!

Good luck.

[joneng01]

Yes! A guy from Sprint just called me back yesterday with the solution:

1. Erase the application from your phone
2. Turn the phone off, then back on.
3. Go to the webbrowser, and delete your cookies (follow the menu to preferences). Then, from the browser's menu, select restart browser.
4. Download the mail application again (content, applications, get new, whats hot).
5. Run the application

This should get you back to the original setup screen -- you'll have to re-enter your mailbox information.

By the way, I'm not sure step 3 is necessary (why would the app's preferences be store in a browser cookie??), but that's what he told me!

Good luck.

Thanks!! It worked!

[Spunks3]

pusch doesnt work with my M1... :(

[abackholm]

I thought this might be useful for some of you:

1. Configure your Gmail to allow POP access (http://mail.google.com/support/bin/answer.py?answer=13273&topic=1556)

2. Configure Gmail as "Other POP" account and use the server information from here: http://mail.google.com/support/bin/answer.py?answer=13287

3. As your username, replace your username@gmail.com with recent:username@gmail.com (http://mail.google.com/support/bin/answer.py?answer=47948&topic=1556)

The third piece is especially important, as otherwise you might see emails appearing and disappearing.

[Sumta]

Sprint Mail is finally working with the Samsung M610. I loaded the app and set up some email accounts. No problems so far.

Does it alet you when emails come in?

I have a Samsung M610 which, according to Sprint Tech Support either does or does not work with Sprint Mobile Email. Personally, I am leaning towards does not. The application installs and reads email, but so far as I can tell neither the push nor notification work in any meaningful manner.

As I understand it, "push" technology is supposed to actually push a message to your phone. Email never come to my phone save through manually selecting Send/Rcv. That is cute functionality that I can take or leave.

More important is notification. I know that a notification occurs when email comes in, because a message comes up on my screen if the phone is open. I would expect a beep/vibrate to occur when the phone is closed, but it doesnt, and several sessions with tech support have not revealed why this is.

Sumta

[BigBlackdude]

i work in the tech support department and i messed around till i got this to work on my phone... try to see if you can get anyone to bring up the email support tool and reset your password that way and you should get a text with the password you would have to enter when you are setting up your sprintpcs mail .....your user name is the going to be the actual @sprintpcs.com name which you can usually find in the phone info part of your your phone then enter the password that was texted to you and it should work email me if this works

[slim150]

Today I tried to run this app on my Samsung Upstage M620. Following a previous posts' installation instructions I got it to install correctly.

However, when you first run the app it asks for your phone number. This would be no problem on most phones but for the Upstage you have to flip the screens to the small one to type numbers.

However if you try to flip while this application is running it will shutdown the program.

Thus a catch-22.


Has anyone tried to get this to work on their Upstage?

[w7excursion13]

Or the m1? I got the files from that place but it wont work.

[SmobbinSi]

I don't remember all the phones it supports but it will have full functionality for MIDP 2.0 phones including the Sam A900, 920, Sanyo 8400, 7500, and the LG Fusic. It will have limited functionality for MIDP 1.0.

How do you confirm the version of MIDP that your phone has? I have a 9000 and can't seem to set up more than one account. Great program BTW!

[Jimmy_Jo]

What's this gmail app everyone is talking about? Or is that just gmail through Versamail?

[CAGALUN]

Hi, just wondering.... I am responding to your post on Sprintusers.com regarding the sprint mobile email. I have an Sanyo MM-9000 and followed the steps later in the forum post to get the zip file on to my phone even though it's for the Samsung A900 (or something)...but when I run the app on my phone it prompts me that an updated version from 6.7.3.408 to 6.7.4.485 is available to update my client...but when say yes...it brings me to the content manager which states that it's unavailable (I guess since it's not originally intended for my MM-9000). Can you provide the Jar and Jad for the latest version? Thanks so much.

[KatanaMan]

Hi, just wondering.... I am responding to your post on Sprintusers.com regarding the sprint mobile email. I have an Sanyo MM-9000 and followed the steps later in the forum post to get the zip file on to my phone even though it's for the Samsung A900 (or something)...but when I run the app on my phone it prompts me that an updated version from 6.7.3.408 to 6.7.4.485 is available to update my client...but when say yes...it brings me to the content manager which states that it's unavailable (I guess since it's not originally intended for my MM-9000). Can you provide the Jar and Jad for the latest version? Thanks so much.

*bump* I second this request. Can someone PLEASE post the 6.7.4.485 update or at least tell me how to extract jar and jad files from a Katana and I'll do it?

[RyanC]

I got 6.7.4.485 on my mm8400 a few weeks ago.. Very nice update. They've streamlined the push notification process -- now, when you're notified of new email, one button starts the app and takes you to your mail (which already seems to have the new email loaded).

HOWEVER.. starting a few days ago, it stopped notifying me of new mail. I've tried to turn Mail Push & Mail Alert off, then back on, but that didn't help. Is anyone else having this problem?

I guess I could delete and re-load the app, but it's such a pita to enter all my server info.

[Quiksilver_113]

I used this on my Katana it's great. My Muziq came preloaded with a beefier version that allowed me to add 4 accounts (Y!, MSN, Gmail, SPCS) and it still let me add another but I don't have an AIM/AOL account to add.

[laursifer]

I'll extract and post the new version a little later.

[CAGALUN]

Thanks so much....I'll be looking forward to it.

[jh101_7]

What's this gmail app everyone is talking about? Or is that just gmail through Versamail?


http://www.google.com/intl/en_us/mobile/mail/index.html

[laursifer]

This was really annoying to get these to work. And I'm not 100% sure they will. They will definitely download, install and run (well, they should--all is well on my LX550 and M610). However, I'm curious if the push feature will work, as I had to delete a Push Registration line in the JAD files for Sprint Mobile Email in order to get that app to install. So go ahead and get them setup on your phones and let me know if push works at all. I'm thinking GMail should be A-OK.

176x220 GMail & Sprint Mobile Email Applications:
http://www.laursifer.com/su_stuffs/176x220_Email_Pckg.zip

240x320 GMail & Sprint Mobile Email Applications:
http://www.laursifer.com/su_stuffs/240x320_Email_Pckg.zip

[KatanaMan]

Thanks so much for extracting these! I tried installing on a MOTOSLVR L7c and received an Error 910 at the end of the download using gtoal. Wouldn't even give me a Run screen. Tried using rumkin (with only the jar file) as well, that would run and immediately exit. Even tried the RP site with the same results.

Oddly enough, Sprint supports Sprint Mobile Email on the RZR and KRZR, according to this:
http://nextelonline.nextel.com/en/services/email/mail.shtml?id16=sprint_mobile_email
The SLVR is essentially the same phone (even uses the same firmware), but I guess it must be some sort of bastard child Sprint forgot about.

EDIT: I should add that 6.7.3 claims the SLVR is a "samsung a900", I'm not sure if the old midlet I download was for a different platform?

[laursifer]

That sucks :/

For what it's worth, I've tested the push setting with my 'cracked' versions of the app and with the untouched versions from Sprint, and GMail push is not working on either.

[KatanaMan]

The Error 910 is definitely a problem with the .jad file though I can't seem to narrow down exactly what. I used the .jad from the previous version, edited the jar size and both version numbers and it was able to download without the Error 910.

Then it bombed out with some LCD error, no doubt a compatibility issue. I probably just need the jar and jad from a Motorola RZR or KRZR....

[laursifer]

I could strip down the JAD enough to make it work probably, but you'll lose most of the functionality that makes the app, well, worth having.


*Edit: You can try removing the Midlet-Permissions line of code to see if that will work. Usually that's guaranteed to create an immediate issue & will kick back an error before download, but if another JAD is working with it, maybe removing that line will help. Can't hurt to try.

[Vocoder]

I've got a IC-902 handset running version 6.7.4.521 downloaded from Sprint's site.

The Push and Alert functions do not work - The handset doesn't alert/beep/vibe at all when a new email is received (alert), however when the flip is opened, the application will automatically launch and proceed to download the new mail. Sometimes I have to wait for a minute or more, depending on how many emails need to be downloaded.

This really defeats the purpose of having mobile email with push.... Does anyone have a different story with their IC-902?

Thanks!

[RChris173]

I'm unable to install the Sprint Mobile Email application from Sprint on my A900M. I get an error that says Download Failed "This issue has been reported. Please try again later 911".

I tried installing it multiple ways but manually uploading the jad/jar files on uploaders, using QPST to manually install, and the Sprint Digital Lounge.

No luck at all.

Does anyone have any advice?

Also...I was able to install it using the applications that were posted in this topic, but PUSH (text alerts) does not seem to be working.

Thanks,

Chris

[tinfox]

First of all this app is the shanizzle.

I have a sanyo 7500 and the push thingy doesn't seem to work from any of the account I have set up.
1 pop account
1 gmail
1 yahoo

TIA

[bikerich69]

I have a Katana DLX and i would like to know how to send a copy of an email that i sent previously which is in my sent folder. i have the option to forward an email from my inbox folder but unable to from my sent folder. i am probably overlooking something. thanks for the help.

[BrianFX]

I have the Centro. Sprint Mobile Email is definitely lackluster, as push doesn't work with yahoo email, nor can I view any of my subfolders (where 90% of my email is filtered to). I would suggest contacting Seven directly to fix these features (as I did) -

http://www.seven.com/support/

[Shadal]

Is there an official spot where we can post feature requests for future releases of Sprint Mobile Email?

The app works great, a bit on the basic side.
The ability to disable alerts during certain hours would be key.

My phone wakes me up at 2:00am because of an email... I hate having to turn it down or shut off the phone at night, mostly because I forget most of the time.

Thanks

=-=-=-=-
(p.s. site admins, check your registration setup, I received a 404 after trying to return to the forums after signup)

[BrianFX]

Is there an official spot where we can post feature requests for future releases of Sprint Mobile Email?
Send an email to SprintMobileEmail@seven.com. They were very receptive to my suggestions (adding yahoo user subfolders). Larry Carroll (lcarroll@ same domain) was my contact person.

[Shadal]

Send an email to SprintMobileEmail@seven.com. They were very receptive to my suggestions (adding yahoo user subfolders). Larry Carroll (lcarroll@ same domain) was my contact person.

Thank you, I will do that ;)

[jericko]

I 100% agree!




Is there an official spot where we can post feature requests for future releases of Sprint Mobile Email?

The app works great, a bit on the basic side.
The ability to disable alerts during certain hours would be key.

My phone wakes me up at 2:00am because of an email... I hate having to turn it down or shut off the phone at night, mostly because I forget most of the time.

Thanks

=-=-=-=-
(p.s. site admins, check your registration setup, I received a 404 after trying to return to the forums after signup)

[phoenixt]

Does anyone one know how to turn push off and/or adjust the alert function (vibrating) on a Razr V3m? I have the newest version of SME (6.7.4)


Thanks
Steve

[bjn]

If it's the same as SME for the treos, then to change the alert function, go to the preferences, and under the "Mail" section, there's an "Alert" subsection. You can change the notification options from there. To turn the push functionality on/off, go to the "Schedule" section of the preferences. There's a checkbox that you can select or deselect.

[ng12345]

Any news on whether the application will include subfolder support (esp for imap)?

[RyanC]

I have a Katana DLX...
My wife just got this phone, and the email client is completely different than the Sprint Mobile Email on my SCP-8400. In fact, I'm not even sure the DLX's email client is "sprint mobile email" - it appears to be a native app (not a downloadable java app), and it looks quite nice! Has anyone else seen this email client? Is it just a newer version of SME?

[RyanC]

Any news on whether the application will include subfolder support (esp for imap)?
BTW, on the email setup on the DLX, it asks for the name of the standard IMAP folders (saved mail, trash..), AND it asks for the IMAP path.. Unfortunately, the account I was setting up didn't have any additional folders, but I'm assuming the client would display them properly if it did.

[ng12345]

BTW, on the email setup on the DLX, it asks for the name of the standard IMAP folders (saved mail, trash..), AND it asks for the IMAP path.. Unfortunately, the account I was setting up didn't have any additional folders, but I'm assuming the client would display them properly if it did.

With gmail -- only inbox shows and none of the other labels do

i put inbox in for root folder, should i be putting in something else?

[Rose4uKY]

I have it on my Katana DLX it's different fromthe Sprint mobile e-mail. Mine works with Yahoo and AIM. I can't get it to work with my regular home e-mail which is insight. But it's nice to have cause like I usually will send a text to my friends e-mail and she just replies and I get it as a text which is fine and easy. But today I had alot to type so I used my Yahoo and could type more characters. I am always out when I know my one friend is home at her pc so I send a text to her home e-mail and she just replies. But using this e-mail is easy and I can type more I like it. I wish my home regular e-mail would come to it though. Rose

[abaliga]

How do you check for new email on this application? I seem to have all my accounts and then contact finder, file finder and account manager as the only options. I am using it with my Palm Centro.

[ng12345]

They just pushed an update out for the palm version -- anyone know what was changed?

[malimal]

i have gmail working with imap settings, but dont get notified of a new message unless i open the application.

Also the root folder should be [Gmail]. But it still only shows the main folders. no label support.

[MartinJDavidson]

I've added it to my (PalmOS) Treo for those new services. The netscape (aol) server provides NICE imap4 service -- but I keep VersaMail for my REAL stuff.

[DavidEBSmith]

They just pushed an update out for the palm version -- anyone know what was changed?

There was a bug that would cause it to go into a loop on some error conditions and rapidly drain the battery. Sprint posted a message about it at Buzz About Wireless here: http://forums.buzzaboutwireless.com/baw/board/message?board.id=PalmPDAsandSmartPhones&thread.id=20

[cheena71]

How do I add my excite email account to my sprint mobile email...I don't know if this matters, I have an LG Fusic. I'm not sure about the ports, etc?

[maxmin]

I deleted Sprint Mobile Email from my Treo 700p because of several issues. I attempted to reinstall it to give it another try from Sprint's Web Site.

I was sent the text with a link to download directly to my Treo. However when I click it I get taken to the generic Applications Download page. I tried a week ago and today with the same result. I copied the link to the Blazer address window with the same result.

It would not surpize me if they stopped distibuting Mobile Mail. There were many problems I encountered before not the least of which is VERY inconsistent response. I tried both Hotmail, Gmail and Yahoo with Sprint Mobile Mail. I often had test emails take 1, 2 hours or even longer (once it was overnight) to come through. This was while my friend with a Blackberry/Yahoo mail settup was getting the same emails in about 10 secs.

There were other issues but unless they address the poor reliablity the service is pretty much useless. I wish they would solve their problems as I have a lot of need for a reliable/low volume/push email.

[bdroad]

I deleted Sprint Mobile Email from my Treo 700p because of several issues. I attempted to reinstall it to give it another try from Sprint's Web Site.

I was sent the text with a link to download directly to my Treo. However when I click it I get taken to the generic Applications Download page. I tried a week ago and today with the same result. I copied the link to the Blazer address window with the same result.

It would not surpize me if they stopped distibuting Mobile Mail. There were many problems I encountered before not the least of which is VERY inconsistent response. I tried both Hotmail, Gmail and Yahoo with Sprint Mobile Mail. I often had test emails take 1, 2 hours or even longer (once it was overnight) to come through. This was while my friend with a Blackberry/Yahoo mail settup was getting the same emails in about 10 secs.

There were other issues but unless they address the poor reliablity the service is pretty much useless. I wish they would solve their problems as I have a lot of need for a reliable/low volume/push email.

Hey Maxmin, please check your private messages.

[derrickdrew17]

its funny that it says its expires in 2024 or somthing... I dont think my phone will be around by then.

[psmith16]

I deleted Sprint Mobile Email from my Treo 700p because of several issues. I attempted to reinstall it to give it another try from Sprint's Web Site.

I was sent the text with a link to download directly to my Treo. However when I click it I get taken to the generic Applications Download page. I tried a week ago and today with the same result. I copied the link to the Blazer address window with the same result.

It would not surpize me if they stopped distibuting Mobile Mail. There were many problems I encountered before not the least of which is VERY inconsistent response. I tried both Hotmail, Gmail and Yahoo with Sprint Mobile Mail. I often had test emails take 1, 2 hours or even longer (once it was overnight) to come through. This was while my friend with a Blackberry/Yahoo mail settup was getting the same emails in about 10 secs.

There were other issues but unless they address the poor reliablity the service is pretty much useless. I wish they would solve their problems as I have a lot of need for a reliable/low volume/push email.

You know I had the same problem with my 755p and I emailed ecare. They got back to me and it was fixed. I downloaded it to my moms phone and she had the reset problems. It didn't even let her get into the app as soon as you launch it, it would reset. So I finally was able to delete it but haven't even bothered with it since. Its a shame sprint allow their customers something like 54.5 mil to download an app which clearly doesn't work on all phones like advertised ie. TREO 700 & 755p

[c1971ace]

Today I tried to run this app on my Samsung Upstage M620. Following a previous posts' installation instructions I got it to install correctly.

However, when you first run the app it asks for your phone number. This would be no problem on most phones but for the Upstage you have to flip the screens to the small one to type numbers.

However if you try to flip while this application is running it will shutdown the program.

Thus a catch-22.


Has anyone tried to get this to work on their Upstage?

same here...this looks like a cool app...if it can be configured to work on an upstage....

[tEATiME]

Sprint Mobile Mail on a Sanyo Katana is working with both Comcast and Yahoo. Yahoo was a snap to set up, Comcast "Receive" was no problem, but took several tries to get Comcast "Send" working. I am not using the push feature, but sending and receiving is working fine. The only real drawback I have come across is that the "body" for sending only seems to allow one line, and doesn't allow carriage returns. I also always get a "This application will expire on 10/01/2034" when starting up, which is a minor nuisance.

I think the GMail app is better overall, and would probably use it if you could set up multiple pop3 accounts in it, but Sprint Mobile Mail will work fine for receiving.

Has anyone figured out if you can do a carridge return in the body of an email on a Katana? Maybe Seven could add a carridge return symbol to the symbols menu that would do it.

[chinda71]

anyone having the battery drain issue on their IC902? I sent a phone back and got a replacement as per tech support and they said it was a software issue. The program turns on by itself and also everytime i flip open the phone. It pauses any other programs such as my alarm clock. I definately notice a battery drain because it would only last for 6 hours. I called sprint and they said they haven''t hear of this. Anyone out there have this issue?
jay..

[PhotogLVTX]

Yes! A guy from Sprint just called me back yesterday with the solution:

1. Erase the application from your phone
2. Turn the phone off, then back on.
3. Go to the webbrowser, and delete your cookies (follow the menu to preferences). Then, from the browser's menu, select restart browser.
4. Download the mail application again (content, applications, get new, whats hot).
5. Run the application

This should get you back to the original setup screen -- you'll have to re-enter your mailbox information.

By the way, I'm not sure step 3 is necessary (why would the app's preferences be store in a browser cookie??), but that's what he told me!

Good luck.

I have the IC902 phone... the software was working fine until as most people have stated, the error above comes up. I have been wanting to delete the software, but it tells me that I need to purge the downloaded attachemts that I have or else, I'll lose memory space... I don't want to lose any memory thanks to some old attachments that I can't even read anymore because the software will not open...

Any help???

Thanks.

[maxmin]

Looks like Seven has released a new update of SME for Treo. This version is 6.7.4.1041. They did fix the problem with SME locking on to the main Email button after every startup. I now have SME as Option + Mail button which is what I want.

However, it still doesn’t look like Seven or Sprint has fixed the Push Email reliability. Notifications of new Emails can be within seconds, hours, or never.

I have felt for a while it is some kind of backend server problem. Probably a server hosted by Seven, Sprint or somebody else to handle the notification from Gmail for example and passes it on to the Sprint system which signals the phone to retrieve new messages. The server(s) is probably overloaded or poorly designed and drops the ball in the notification chain. Just my speculation...

Too bad. I like the design of the program otherwise.

Maxmin

[kwaboat]

how would you purge the attachments?

[rolla88]

seems like the push mail feature takes longer to notify you of new mail then Yahoo! Go does.

[sprog]

Sprint Mobile Mail on a Sanyo Katana is working with both Comcast and Yahoo. Yahoo was a snap to set up, Comcast "Receive" was no problem, but took several tries to get Comcast "Send" working. I am not using the push feature, but sending and receiving is working fine.

What did you do to get Comcast receive working? I've tried many times setting up using SSL port 465 and SMTP authentication, but I get mail server not responding errors when I try to send. Thanks in advance.

[iotp]

I was wondering what is going on. I have a RUMOR and the email feature was working up until a week or so ago.

It's really pissing me off, because one of the reasons for my purchase of the rumor was to get my pop3 mail delivered to my phone.

i have been round and round and no solution so far.

I get the dreaded s7122 error.

[maxmin]

Using a Treo 700P

It looks like the SME email push notifications are getting better for me. The Alerts seem to be more reliable now. Typically I will get a Push notification in 2 to 3 minutes while sometimes it is 5 to 10 minutes. On rare occasions it's an hour or so. While I would prefer most notifications within 1 to 2 minutes, it is still better than it was.

Also, with the latest update I downloaded, V 7.7.4.1348, the battery life is MUCH BETTER! All day with 15 emails, just a little talking, down only about 25%.

Maxmin

[maxmin]

Make that V 6.7.4.1348.

[ncwitz]

Does anyone know if there is a manual or instruction guide for the Sprint Mobile Email program? In particular, on the "Schedule" menu in Preferences, I am trying to understand the difference between:

* Push messages to my device

and

* Enable schedule connections

I am using the program to connect to Gmail, Hotmail, and Bellsouth. Thanks for the help.

[bjn]

"Push messages" will send the messages to your phone as soon as they're received.

"Schedule" will check the server for new messages on the schedule that you set.

[MYRAINES]

I have the LG Rumor and it came with it on there already. Its awesome and saves a lot of time when you dont want to use the laptop or desktop. When did this come out though? I was looking for it for my last phone. The LG LX350...

[laursifer]

When did this come out though? I was looking for it for my last phone. The LG LX350...

Around the date of the first post in this thread (November 2006).

I think it might have actually come out in October... but we'll just go with Fall 2006 :)

[wellwhaddayakno]

This app is rather frustrating.

When I try to connect to my IMAP (ExchangeMyMail) I am told the login information supplied is wrong.

When I try to connect via POP3, the login works just fine, but it only downloads the 25 oldest messages!

Are there known IMAP incompatibilities with this app? And why would the POP mail download the oldest messages?

[FreeMobility]

I'm not sure how much help this will actually be, but using the HTC Touch, I had Messaging running all of my e-mail accounts just fine -- although Comcast was a bit slow.

Anyway, like an idiot I installed Sprint Mobile E-Mail (Although, now I've read that it already exists on the ROM somewhere?) wanting to check out the hype about "push e-mail." I had no clue I would start receiving texts from Yahoo!.

I removed the application, then received the actual garbled/encoded text as an actual SMS (with the client installed it was invisible and never received in text messaging inbox) in my text inbox.

I reinstalled the client -- reset all data based on some other suggestions. Didn't work.

I reinstalled the client (again) -- deselected "push" feature, and reset all data again. Didn't work.

Called Sprint Technical Support and they initially tried to tell me it was Yahoo!'s problem since I subscribed with them. I explained that it was the Sprint Mobile E-Mail software that sent the "decision" to make that change -- as such, it is the responsibility of the Sprint Mobile E-Mail software and/or Sprint to reverse that "decision."

They blocked Yahoo! from sending me anymore texts.

Bu-bye!

P.S. Not to mention that this costs you EXTRA money without NOTIFYING you if you do not have a text plan -- which I do not.

[DavidEBSmith]

If you want to uninstall Sprint Mobile Email, first you should delete all the email accounts you have set up.

This is because when you set up an email account, it sets up the Sprint servers (or SEVEN's servers, who wrote the program) to send the text messages that tell the application that a new mail message has come in. If you just delete the app from your phone, the servers don't know to stop sending the notification text messages.

You can fix it by re-installing the app, re-creating the email accounts, deleting the email accounts, and deleting the app. Maybe.

Sprint (or SEVEN) really should tell people to delete the email accounts before they delete the app, but I guess they assume nobody will ever want to delete their wonderful application.

[MadGasser]

I looked for this and it said it was unavailable. does anyone know why?

[RChris173]

I looked for this and it said it was unavailable. does anyone know why?

What is the model of the phone you are using?

[MadGasser]

What is the model of the phone you are using?

Sanyo M1

[mb8344]

it may not be available for all phones though

[RChris173]

when I find time I will extract the jad/jar files and you can try manually forcing it on the phone

[MadGasser]

Cool man let me know via PM

[laursifer]

This might not be the current version... I don't keep up with it. But you can give this a try. Since it's free from Sprint, shouldn't be a problem posting it here :p

Think I already have it posted somewhere else anyway, maybe even in this thread somewhere.

http://www.laursifer.com/su_stuffs/Sprint_Mobile_Email_v6.7.3_A900.zip

[chodaboy]

I have a 700p and SME for Palm 6.7.4.1348

HOW do I get the app to remember my settings, specifically the button mapping?!


Aaaaargh!!!

[derrickdrew17]

Its not avaiable on the M1 I do have it but its not avaiable on the sprint content manager.

[krudl3r]

I went looking for this on the normal website and couldn't find it.. anyone know for sure now that it is no longer available or been replaced?

[cirruslyloud]

This might not be the current version... I don't keep up with it. But you can give this a try. Since it's free from Sprint, shouldn't be a problem posting it here :p

Think I already have it posted somewhere else anyway, maybe even in this thread somewhere.

http://www.laursifer.com/su_stuffs/Sprint_Mobile_Email_v6.7.3_A900.zip

Thanks!

[Milenko]

I can't, for the life of me, get Mobile Email to work on my Touch. I get a window "DMProcessConfigXME Error" setting up ANY email account. Then, it tells me to "Please re register the device" and then the S7110 error.."OK to Try again" . It's an endless loop.

I installed the Seven beta and it works fine, but I want to try Sprint's version becuse it have the Mobile Email Calendar feature.

[MadGasser]

Can anybody give me some info on how to get this to work on my M1?

[ScottFL386]

Does anyone know what the green line on the bottom of the screen means? It is to the right of the signal indicator?

[redhotdaddy]

It's good, but it bothers me that you can only setup a maximum of 3 Emails on the program. What about us that have 4 or 5 Emails?

i think its great but I cant believe theres no cut/copy/paste feature. Is there something Im missing? Im on a Palm Centro.

[bjn]

i think its great but I cant believe theres no cut/copy/paste feature. Is there something Im missing? Im on a Palm Centro.

you can't copy while reading a message, but if you click the "reply" button, you're then able to copy the text from there.

[phrenetic]

Does anyone know how to change (if possible) the sound (beep) notification when receiving an email?

[rolla88]

Yes! A guy from Sprint just called me back yesterday with the solution:

1. Erase the application from your phone
2. Turn the phone off, then back on.
3. Go to the webbrowser, and delete your cookies (follow the menu to preferences). Then, from the browser's menu, select restart browser.
4. Download the mail application again (content,