Andres
10-12-2006, 09:21 PM
I looked to see if this was covered somewhere already and did not see any related posts:
I've always understood that text messages that are sent "via the Internet" from another e-mail address to your number @messaging.sprintpcs.com were not counted as text messages on your bill (10cents/message). In fact they would never even show up on the bill.
Up until around July, that was true. From sometime in July (I think) until now, I'm now getting billed for these messages, and not 100% of them either, it seems random.
I keep having to call customer support and some representatives immediately agree with me but are puzzled why it's happening and give me a credit. Every once in a while I'll run into a representative who thinks otherwise and insists that the e-mail based text messages are the same as SMS text messages (phone to phone).
Anyone else familiar with this distinction? Anyone else notice a difference since July on how text messages are being counted?
I suspect this might be invisible to many people because they tend to already have texting plans and most people probably rely on SMS messages, not e-mails sent to their phone number @messaging.sprintpcs.com, so this change might be a mere blip in the overall numbers. I do not have a texting plan and never needed one until this change occurred. BTW, I have an A900 and Power Vision (the access pack).
Any advice is appreciated.
I've always understood that text messages that are sent "via the Internet" from another e-mail address to your number @messaging.sprintpcs.com were not counted as text messages on your bill (10cents/message). In fact they would never even show up on the bill.
Up until around July, that was true. From sometime in July (I think) until now, I'm now getting billed for these messages, and not 100% of them either, it seems random.
I keep having to call customer support and some representatives immediately agree with me but are puzzled why it's happening and give me a credit. Every once in a while I'll run into a representative who thinks otherwise and insists that the e-mail based text messages are the same as SMS text messages (phone to phone).
Anyone else familiar with this distinction? Anyone else notice a difference since July on how text messages are being counted?
I suspect this might be invisible to many people because they tend to already have texting plans and most people probably rely on SMS messages, not e-mails sent to their phone number @messaging.sprintpcs.com, so this change might be a mere blip in the overall numbers. I do not have a texting plan and never needed one until this change occurred. BTW, I have an A900 and Power Vision (the access pack).
Any advice is appreciated.