8400 Bugs and Fixes

[rjsommer]

I thought it might make sense to keep the reported bugs in one thread where they can be either confirmed as bugs or resolved as user error.


With that in mind, consider the following scenario and tell me if I'm missing something: I think there is a bug in the text message alert. When when I go into the Settings menu (settings-->sounds-->alerts-->messaging-->text), I set the ringer repeat option to 'off' It doesn't matter how many seconds i have the ringer lenght set to. When the text message comes through, there is no sound....only silence. If I set the alert to 'repeat once' or 'repeat', it works fine. Comments?

[Fool4Fone]

Sanyo 8400 is missing the "T" and "V" on the message envelope to designate TEXT MESSAGE or VOICE MESSAGE.

I consider this a MAJOR BUG.

[rjsommer]

Sanyo 8400 is missing the "T" and "V" on the message envelope to designate TEXT MESSAGE or VOICE MESSAGE.

I consider this a MAJOR BUG.

I would have to draw a distinction between a bug and a missing feature that you would rather have. I think the firmware is can be updated ota so maybe there will be an update someday for what you desire. It hasn't bothered me personally since I use the "missed alerts' menu.

[VibrantRedGT]

I thought it might make sense to keep the reported bugs in one thread where they can be either confirmed as bugs or resolved as user error.


With that in mind, consider the following scenario and tell me if I'm missing something: I think there is a bug in the text message alert. When when I go into the Settings menu (settings-->sounds-->alerts-->messaging-->text), I set the ringer repeat option to 'off' It doesn't matter how many seconds i have the ringer lenght set to. When the text message comes through, there is no sound....only silence. If I set the alert to 'repeat once' or 'repeat', it works fine. Comments?


You turned off Text alerts so you won't hear anything.

Fool, that's not a bug its laziness to use a navigate button. There is entire folder dedicated for it.

[rjsommer]

You turned off Text alerts so you won't hear anything.

Fool, that's not a bug its laziness to use a navigate button. There is entire folder dedicated for it.


Ok, maybe I'm slow today but I don't think so. Turning off the text alert would be performed by the following steps:

settings-->sounds-->ringer type-->messaging-->text
then turn the text tone to 'none'

What I described in the original post was turning the repeat feature off, not the entire ringer. Tell me where I'm wrong (I sound like Bill O'Riley)

[Brandon]

Wirelessly posted (Mozilla/4.0 (MobilePhone SCP-8400/US/1.0) NetFront/3.3 MMP/2.0)

Try setting it to once. Thats the only solution i have.

[rjsommer]

Wirelessly posted (Mozilla/4.0 (MobilePhone SCP-8400/US/1.0) NetFront/3.3 MMP/2.0)

Try setting it to once. Thats the only solution i have.

That certainly does work, but the problem is say for instance my sms alert is a doorbell. If I have it said to 'repeat once', the bell will ring twice, and that's not what I want. So do we agree this is a bug or am I missing something?

[Deval]

some bugs are user defects :tu:

[krazyfiend]

light exposure issue on the camera and taking pics (mainly outdoors with direct light or glare in the pictures) , i don't expect anyone to know how to solve this aside from returning it.

just pointing out that it is a known and common bug/issue/defect with the 8400.

[Deval]

I took 3 8400s outside today, in bright sunlight, and took a picture of my car, and all 3 of them looked the same.

Brand new, in a box phones...hence my point

[krazyfiend]

i wish u wouldve snapped off multiples on each phone... my first 10 or so were just fine in what i thought was direct light... then tbaker made his post so i decided to try many various angles and lighting setups, dusk, morning, mid-day ... then the funky bluish green/pink hues started appearing every so often in the pics i snapped off....

but that does give me hope deval, and so do reports from vibrantredgt.... ill definitely be returning my handset tommorow morning and seeing what my luck of the draw is. Hopefully off the same batch as the ones that came to your store ;-)

[Deval]

yeah thats my point. I've taken almost 100-150 pictures with my 8400, and none have looked that bad. Lets hope for the best.

[shamefulzero]

I took 3 8400s outside today, in bright sunlight, and took a picture of my car, and all 3 of them looked the same.

Brand new, in a box phones...hence my point

there not brand new phones if you take them out of the bag! wanna send me the black facemask from an opened blue phone? NOONE in my area has the fasemasks in nor do they no when theyll get them. hmmm are they going to release a silver face mask that looks like the black and blue? who im way off topic.....YEAH BUGS

[tbakergobuck]

Just to let people know I made a thread about the 8400 white balance/green/dark picture issues.

http://sprintusers.com/forum/showthread.php?t=114933

[eric75]

When you are watching a Spring TV clip or listening to a podcast or something, the phone will start to vibrate and you have to press a button to continue listening to the clip. This is not a bug I guess but kind of irritating after a while.

[rjsommer]

some bugs are user defects :tu:

And some are oversights from the manufacturers.

[aschlect]

Overall, I like this phone. A couple of issues though:

1) To scrolling through word choices in T9, you have to hit the "Down Arrow" button. What happened to hitting the "0 (zero)" button ?

2) Sanyos usually have at least one user changeable launch button on the arrow control, and now it seems they are all fixed and the only user changable options are the favorites menu. Not happy about that. I use the web alot and I need a dedicated web launch button.

3) Keypad illumination can be a little brighter, otherwise, I don't mind the snot green. Yes, it's typical Sanyo half-baked illumination. Sanyo NEEDS to work on this.

[Deval]

And some are oversights from the manufacturers.

oversight is subjective...keep that in mind.

[Sanman9781]

Don't forget, some bugs are 'features'... ;)

[rjsommer]

Look,

I love the phone. I just think it's evident that there are some bugs. Not subjective oversights. Not features. Not things I feel it shoulda had but doesn't. B-U-G-S. Nobody is immune, not even Sanyo. I think they did a great job but they missed one in the alerts menu. Not a big deal but big enough to discuss.

[VibrantRedGT]

I wrote an email to Sanyo/Fisher Company. Someone posted there service web address so I used it. Here are the questions and the reply from Sanyo.

Customer (Joe) 10/06/2006 06:46 PM
1. Ringer and Voice setting-The MM-7400, MM-7500, MM-5600, MM-9000 have voice recognition. Please make this standard on the 8400. Voice tag is not the solution. This is a step backwards.

2. Sleep Mode-Again other models at least had the clock showing on the external screen at all times. Why go backwards with this model?

3. Circular Key Pad-We all realize the 8400 is a 7500 with modifications but Sanyo Fans are use to pressing right for contacts, down for Content, Up for Messaging and Left for favorites. On Samsung models you can modify the keypad how ever you want it.

4. Text Menu-When pressing the up key into texts, why isn't there an option to modify this area? First off default is thumbnails. There should have been a grid/thumbnail option. Also why was the up key menu changed in the first place? Sanyo fans are use to pressing up to the "Messaging" menu. Now there extra steps to get there.

5. Camera-This hasn't happened to my unit but direct sunlight pictures are turning up green. My cousin had to return his for a replacement after an hour of owning his.

I'm a huge Sanyo fan. I own a 5500, 7400, 5600, 9000 and the 8400. The 8400 needs a few tweaks to be on the level of the models I mentioned. I will also purchase an M1 when its available.

Thank you for reading this.

Joe
Cardone Industries



Response (Armil) 10/10/2006 01:29 PM
Thank you for your input. I have forwarded this information to the correct personnel. As of now, the issues you have stated can't be fixed w/ a firmware update. However, I can tell you that our next model coming out will have the prior functions and features as you stated.
We apologize for any inconvenience and thank you for your business.
Thank you.

[rjsommer]

Those issues can't be fixed with a firmware update? That doesn't make sense. That's the whole point of firmware updates.

You pointed out some valid gripes. Hopefully others will follow suit and voice their opinions as well.



I wrote an email to Sanyo/Fisher Company. Someone posted there service web address so I used it. Here are the questions and the reply from Sanyo.

Customer (Joe) 10/06/2006 06:46 PM
1. Ringer and Voice setting-The MM-7400, MM-7500, MM-5600, MM-9000 have voice recognition. Please make this standard on the 8400. Voice tag is not the solution. This is a step backwards.

2. Sleep Mode-Again other models at least had the clock showing on the external screen at all times. Why go backwards with this model?

3. Circular Key Pad-We all realize the 8400 is a 7500 with modifications but Sanyo Fans are use to pressing right for contacts, down for Content, Up for Messaging and Left for favorites. On Samsung models you can modify the keypad how ever you want it.

4. Text Menu-When pressing the up key into texts, why isn't there an option to modify this area? First off default is thumbnails. There should have been a grid/thumbnail option. Also why was the up key menu changed in the first place? Sanyo fans are use to pressing up to the "Messaging" menu. Now there extra steps to get there.

5. Camera-This hasn't happened to my unit but direct sunlight pictures are turning up green. My cousin had to return his for a replacement after an hour of owning his.

I'm a huge Sanyo fan. I own a 5500, 7400, 5600, 9000 and the 8400. The 8400 needs a few tweaks to be on the level of the models I mentioned. I will also purchase an M1 when its available.

Thank you for reading this.

Joe
Cardone Industries



Response (Armil) 10/10/2006 01:29 PM
Thank you for your input. I have forwarded this information to the correct personnel. As of now, the issues you have stated can't be fixed w/ a firmware update. However, I can tell you that our next model coming out will have the prior functions and features as you stated.
We apologize for any inconvenience and thank you for your business.
Thank you.

[krazyfiend]

sounds more like a scripted/canned response that is stnd procedure to send out from where-ever that CS or Tech Spec. is located at for Sanyo...

which particular email did u send that to Vibrant ? I'm going to follow suit even though I'm definitely not keeping my 8400 for the long haul

[VibrantRedGT]

sounds more like a scripted/canned response that is stnd procedure to send out from where-ever that CS or Tech Spec. is located at for Sanyo...

which particular email did u send that to Vibrant ? I'm going to follow suit even though I'm definitely not keeping my 8400 for the long haul

I used this website.

http://sanyoservice.custhelp.com/cgi-bin/sanyoservice.cfg/php/enduser/ask.php?p_sid=FO4Jusji&p_lva=368&p_sp=&p_li=&p_srch=

[Mattman10987]

Firmware updates seldom can be used to introduce new features not already programmed into the camera's software. They can generally alter the behavior or already-implemented features. Things like default settings (sleep time, brightness of the screen, etc) and maybe which buttons activate what feature but think about the commercialization process--

If they radically alter the phone, they have to:

-Produce new documentation/manuals
-Produce new brochures/PDFs/marketing communications pieces
-Modify/update manufacturing procedures and documentation
-Go through the whole QA process again and maybe generate new bugs
-Modify troubleshooting procedures
-Update & replace service documentation
-Possibly recertify the altered design(s) for regulatory compliance (FCC, UL, etc)

For a product with slim margins it is easier to make a new phone than to radically change an existing design.

FWIW my 8400 is just fine. I hope those with problems are able to get them resolved.

Cheers,

Matt

[Deval]

Look,

I love the phone. I just think it's evident that there are some bugs. Not subjective oversights. Not features. Not things I feel it shoulda had but doesn't. B-U-G-S. Nobody is immune, not even Sanyo. I think they did a great job but they missed one in the alerts menu. Not a big deal but big enough to discuss.

what bug with the alert menu?

[NONAME]

Good question, I was going to ask the same thing. :confused:

[rjsommer]

Lol,

Did you guys even read this thread? It is explained in the original post. Changing the text alert repeat off silences the ringer/alert completely. I didn't turn the alert off - just the repeat feature. Turning the alert off can be done in an entirely different menu. I believe its a bug. Nobody has offered any evidence to the contrary. Maybe someone will eventually. I'd like to be wrong on this one.

[Deval]

Lol,

Did you guys even read this thread? It is explained in the original post. Changing the text alert repeat off silences the ringer/alert completely. I didn't turn the alert off - just the repeat feature. Turning the alert off can be done in an entirely different menu. I believe its a bug. Nobody has offered any evidence to the contrary. Maybe someone will eventually. I'd like to be wrong on this one.

just need you to walk me through the exact steps to recreate the issue. If I can recreate it, I can report it, and possibilty get it fixe.

[rjsommer]

just need you to walk me through the exact steps to recreate the issue. If I can recreate it, I can report it, and possibilty get it fixe.


Scenario 1
_______________________________

In a sms alert I want one single tone, a doorbell for example that dings only one time. I don't want a doorbell that rings over and over. To accomplish this task, I would do the following......go into the Settings menu (settings-->sounds-->alerts-->messaging-->text), From there you will be able to choose from "once", "repeat alert", or "off." I set the ringer repeat option to "off" It doesn't matter how many seconds I have the ringer length set to. When the text message comes through, there is no sound....the ringer is completely disabled. If I set the alert to "once" or "repeat alert", it works fine. Some are quick to point out that by clicking "off", I've disabled the ringer. I don't think this shoud be the case. The "off" setting in this particular menu should only turn off the repeating of the ringer - not the ringer itself. Does that make sense? I find it confusing to follow my own explanatioin but I can't think of a better way to work it.


Scenario 2
_______________________________

If I wanted to disable the ringer entirely, I would do it differently. I would do the following steps. From the settings menu I would go to settings-->sounds-->ringer type-->messaging-->text--> and from there I would choose "none."


I believe that scenario 1 demonstrates a bug. Again, I could be doing something wrong.

[Deval]

ok thanks...now I can play with our demo, figure out if thats a bug, or just a limitation

[Yay4Juggs]

thats been like that since the 7400...it doesnt turn the repeat off it turns the whole alert off...again not a bug but more of a feature. i just checked it on my 9000 turns the alert off not the repeat. i will test this on an 8300 tomorrow to confirm.

[Broncho]

Scenario 1
_______________________________

In a sms alert I want one single tone, a doorbell for example that dings only one time. I don't want a doorbell that rings over and over. To accomplish this task, I would do the following......go into the Settings menu (settings-->sounds-->alerts-->messaging-->text), From there you will be able to choose from "once", "repeat alert", or "off." I set the ringer repeat option to "off" It doesn't matter how many seconds I have the ringer length set to. When the text message comes through, there is no sound....the ringer is completely disabled. If I set the alert to "once" or "repeat alert", it works fine. Some are quick to point out that by clicking "off", I've disabled the ringer. I don't think this shoud be the case. The "off" setting in this particular menu should only turn off the repeating of the ringer - not the ringer itself. Does that make sense? I find it confusing to follow my own explanatioin but I can't think of a better way to work it.


Scenario 2
_______________________________

If I wanted to disable the ringer entirely, I would do it differently. I would do the following steps. From the settings menu I would go to settings-->sounds-->ringer type-->messaging-->text--> and from there I would choose "none."


I believe that scenario 1 demonstrates a bug. Again, I could be doing something wrong.

I think you are just thinking about it the wrong way. Scenario one sets whether or not you want there to be an alert when you get a text message, and if so if you want it to repeat or not. Scenario two is where you pick what the alert is going to be, i.e. what sound it is going to be. At least that is the way I've always thought about it. I can confirm it works the same way on my 8200 and I'm pretty sure it did the same on the 8100 I had before it.

[rjsommer]

I think you are just thinking about it the wrong way. Scenario one sets whether or not you want there to be an alert when you get a text message, and if so if you want it to repeat or not. Scenario two is where you pick what the alert is going to be, i.e. what sound it is going to be. At least that is the way I've always thought about it. I can confirm it works the same way on my 8200 and I'm pretty sure it did the same on the 8100 I had before it.

I'm not thinking about it the wrong way - or at least no differently than you explained it. Scenario one is indeed whether you want it to repeat or not.

[Annette06]

I agree with Broncho's observation and explanation. You ARE thinking about it incorrectly - you have selected "off" which means you will get no alert at all because you have turned it off - how much clearer can it be?It has nothing to do with the repeats. The other choices "once" and "repeat" are for that are for those features - have the alert occur once or repeat.

[tbakergobuck]

light exposure issue on the camera and taking pics (mainly outdoors with direct light or glare in the pictures) , i don't expect anyone to know how to solve this aside from returning it.

just pointing out that it is a known and common bug/issue/defect with the 8400.I agree...I have tested over 200 pictures with 3 different 8400's and all of them had a lot of green pictures like the one below. I have found out that you can use the night/dark setting and I'm pretty sure it will prevent the green but the colors still don't look like they should. I also found out that it's not just pictures in direct sunlight. I guess some people are lucky and haven't had the camera issue but to really test the camera you have to take more than just a few snap shots. I'm probably going to return mine because I'm tired of dealing with it. It's just unacceptable to me.

8400 White balance thread
http://sprintusers.com/forum/showthread.php?t=114933

No adjustments. The sun is behind my right shoulder.

http://i6.photobucket.com/albums/y206/tbaker/840A0037.jpg

8400 White balance thread
http://sprintusers.com/forum/showthread.php?t=114933

[Brandon]

Wirelessly posted (Mozilla/4.0 (MobilePhone SCP-8400/US/1.0) NetFront/3.3 MMP/2.0)

So if you take your phone back which phone are you goin to?

[rjsommer]

I agree with Broncho's observation and explanation. You ARE thinking about it incorrectly - you have selected "off" which means you will get no alert at all because you have turned it off - how much clearer can it be?It has nothing to do with the repeats. The other choices "once" and "repeat" are for that are for those features - have the alert occur once or repeat.


Annette,
Maybe you (and Broncho) are correct. How much clearer could it be? Well if you are correct and IF it has nothing to do with repeats as you suggest, don't you think putting the option to turn off the alert in a sub menu titled "Repeat" is a bit confusing? To me the most logical way to interpret this is that it turns off the "Repeat" feature.

If I wanted to turn off the messaging tone, why wouldn't i just do it by changing the ringer type to "none?" I suppose that's more of a question for Sanyo than you.

[krazyfiend]

I'm probably going to return mine because I'm tired of dealing with it. It's just unacceptable to me.




following right along , back to the 5500 and waiting for the M1 or possibly making the step up to Treo territory ...

I'm on my third 8400 now (all black 2 from first store, 3rd from another)... same results...tested the thired one in front of a sprint store with a really nice rep... he had actually seen the issue as well on his own 8400.

[tbakergobuck]

Wirelessly posted (Mozilla/4.0 (MobilePhone SCP-8400/US/1.0) NetFront/3.3 MMP/2.0)

So if you take your phone back which phone are you goin to?Before I got a 8400 I sold my Fusic to a friend of mine which he's going to let me borrow his blade untill other phones come out. I'm not sure which phone I want m1, motorola q, or one of the other motorola's that are coming out. I got the new phone itch with the 8400 and who knows I could go back to it but I want to check out the other new phones when they come out. I really want to keep my next phone at least 6 months. lol

edit

following right along , back to the 5500 and waiting for the M1 or possibly making the step up to Treo territory ...

I'm on my third 8400 now (all black 2 from first store, 3rd from another)... same results...tested the thired one in front of a sprint store with a really nice rep... he had actually seen the issue as well on his own 8400.yea I almost got a Treo wx yesterday but after having a 6700 I prefer more compact phones. I want a big display with a compact size. lol I hope someday Sprint gets a nice flip pda. :fingers:

[Sanman9781]

Annette,
Maybe you (and Broncho) are correct. How much clearer could it be? Well if you are correct and IF it has nothing to do with repeats as you suggest, don't you think putting the option to turn off the alert in a sub menu titled "Repeat" is a bit confusing? To me the most logical way to interpret this is that it turns off the "Repeat" feature.

If I wanted to turn off the messaging tone, why wouldn't i just do it by changing the ringer type to "none?" I suppose that's more of a question for Sanyo than you.


Just my two cents, but I don't think it's a bug...When they use the term "repeat alert" I think they're referring to having the alert 'ring' then, after a certain amount of time passes the alert 'rings' again...This has nothing to do with how many times the 'rings' occur during each alert...Get what I'm saying? Like so:

Text message comes in...
Alert "rings" for say 20 secs...
If repeat is on then after say a minute or so the alert "rings" again for 20 secs...
If repeat is on then after say a minute or so the alert "rings" again for 20 secs...
etc, ad nauseum...

This has nothing to do with how many times your ringer repeats during each alert instance...

If the person who used the doorbell sound really wants it only to ring once during each alert instance then a possible workaround might be like so: make a doorbell ringer that has the bell sound with maybe 15-20 secs of 'dead air' after it...This way the ringtone is long enough that it might not have time to repeat during each 'alert' occurrance...You might need to make it longer depending on your phone...Personally, I haven't tried this but it might be worth a shot...

[Midknight00]

1. This is in agreement with a previous poster: For ALL previous Sanyo phones I'm aware of, the messaging indicators were very specific. You could tell at a glance if you had a text message, voice mail, or both a text message AND a voice mail. Now, all you know is that you have a message of some sort. An update for that indicator would be highly appreciated.

2. For the alarms for the calendar and such, I can't seem to change the volume. So the phone really isn't loud enough to use as a travel wake up or anything like that. Am I just missing something?

Besides these two things, I love the new 8400! It is a worthy successor to my 5500 of 2.5 years!

[TRA]

Ditched my 8400 and went back to the Fusic - too many pages were rendered WAY too small in the 8400's native browser (opera mini is a workaround, but the Fusic's native browser is fine for me), the battery cover creaked even after putting some foam in there, etc... anyway, back to the Fusic for me and I am loving it! But man, if they come out with a black one I am all over it in a heartbeat...
-TRA

[NONAME]

1. This is in agreement with a previous poster: For ALL previous Sanyo phones I'm aware of, the messaging indicators were very specific. You could tell at a glance if you had a text message, voice mail, or both a text message AND a voice mail. Now, all you know is that you have a message of some sort. An update for that indicator would be highly appreciated.

2. For the alarms for the calendar and such, I can't seem to change the volume. So the phone really isn't loud enough to use as a travel wake up or anything like that. Am I just missing something?

Besides these two things, I love the new 8400! It is a worthy successor to my 5500 of 2.5 years!For #2. try turning up your application volume and also go into the web under "preferences" volume and turn that up also.

[VibrantRedGT]

I have no issues with mine other than a creaky back door. I'm getting the extended battery so I will get a new door anyway. This is my first BT phone and I don't know how I lived without it. I find myself answering the BT headset instead of the phone. I'm not one of those guys who wears the headset all the time. Don't be that guy! I mostly use it in the car or calls I know that will be long. Great phone!

[NONAME]

I have no issues with mine other than a creaky back door. I'm getting the extended battery so I will get a new door anyway. This is my first BT phone and I don't know how I lived without it. I find myself answering the BT headset instead of the phone. I'm not one of those guys who wears the headset all the time. Don't be that guy! I mostly use it in the car or calls I know that will be long. Great phone! Let me know if the creaks stops after you try what I told ya :Popcorn2:

[VibrantRedGT]

Let me know if the creaks stops after you try what I told ya :Popcorn2:


It does work. :strong:

[Rose4uKY]

I have the ICQ sound UhOh that I wanted to use as my text sound but I also just wanted it to sound once and not repeat and when I chose none no sound. I put the ringer to 2 seconds and once and I got a 1/2 of a second of the repeat.. I would just like it to be once but I don't care. What does it mean Alert Service On Or Off under Alerts? I am playing with mine again I changed it to 1 second and heard the whole sound twice. And 3 seconds is twice and that 1/2 of a second again so I guess you can't make it just do it once only.. Rose

[james2K]

i got a bug in my 3rd 8400 that's annoying me. i didn't feel like starting a new thread.

it's happened twice while sitting idle, the main screen will go black and the phone will be looking for service. I have to press end for the looking for service animation to appear. this is annoying because it happened overnight and i use my phone as alarm clock, and the alarm did not sound. if i would have been late for work i would have disowned sanyo altogether because i cannot be late for my job. hopefully this issue is fixed in a software update soon, or i may have to resort to a different phone.

[rjsommer]

I have the ICQ sound UhOh that I wanted to use as my text sound but I also just wanted it to sound once and not repeat and when I chose none no sound. I put the ringer to 2 seconds and once and I got a 1/2 of a second of the repeat.. I would just like it to be once but I don't care. What does it mean Alert Service On Or Off under Alerts? I am playing with mine again I changed it to 1 second and heard the whole sound twice. And 3 seconds is twice and that 1/2 of a second again so I guess you can't make it just do it once only.. Rose


Rose,

You and I are having the same problem. I am trying to get a doorbell to ring only once but I am having hell of a time doing it. Sanman9781 explained a possible workaround in post number 43 of this thread. I haven't had time to try it yet but it's something worth looking into.

I don't think it should be this difficult to have the sound you want, set repeat to "off", and be done with it. I have been told by several ppl in this thread that repeat off does not really mean repeat off. Instead it means you are turning off the alert sound althogether - even though the "off" is in the repeat menu. Maybe you see the obvious problem here or maybe I'm still the idiot. Let me know if you get it figured out. It's hard to find good sms tones. I don't have the patience to learn to make my own but there's several threads on how to do it using iTunes. The best one I've ever had but can no longer find is a single "ding" that sounds like the tone heard when the airplane pilot turns on the no smoking sign. Good Luck.

RJ

[Broncho]

Annette,
Maybe you (and Broncho) are correct. How much clearer could it be? Well if you are correct and IF it has nothing to do with repeats as you suggest, don't you think putting the option to turn off the alert in a sub menu titled "Repeat" is a bit confusing? To me the most logical way to interpret this is that it turns off the "Repeat" feature.

If I wanted to turn off the messaging tone, why wouldn't i just do it by changing the ringer type to "none?" I suppose that's more of a question for Sanyo than you.

I don't mean this to sound bad when I say this, but does the top line of the sub menu actually say repeat? And by top line I mean the line above the first selectable option. I ask because on my 8200, which I know is completely different from the 8400 but its all I've got to go on, I go into Settings -> Sounds -> Alerts -> Messaging and get the options: "Once", "Repeat Alert" and "Off". Nothing on mine actually labels the menu as repeat. If that is the way it is labeled on the 8400 then I agree it is labeled badly. I bet the functionality is the same as what it is on my 8200 and the menu was just mis-labeled/mis-translated/labeled badly.

[Burrito75]

i got a bug in my 3rd 8400 that's annoying me. i didn't feel like starting a new thread.

it's happened twice while sitting idle, the main screen will go black and the phone will be looking for service. I have to press end for the looking for service animation to appear. this is annoying because it happened overnight and i use my phone as alarm clock, and the alarm did not sound. if i would have been late for work i would have disowned sanyo altogether because i cannot be late for my job. hopefully this issue is fixed in a software update soon, or i may have to resort to a different phone.
I have had my screen go black several times. The latest was today when talking to a friend using headset (not BT) and I got a text message. I opened the phone to see and it went black, dropped my call, (but you could tell there was still a faint glow in the black screen). I hit the power button a few times and it came back on. I must say I haven't had any probs. with the camera though. Got a 7500 in the mail today from a trade. I might switch back but man, I love the over the air contacts backup feature and saving htem on micro SD. How can I go back from those features?

[james2K]

I have had my screen go black several times. The latest was today when talking to a friend using headset (not BT) and I got a text message. I opened the phone to see and it went black, dropped my call, (but you could tell there was still a faint glow in the black screen). I hit the power button a few times and it came back on. I must say I haven't had any probs. with the camera though. Got a 7500 in the mail today from a trade. I might switch back but man, I love the over the air contacts backup feature and saving htem on micro SD. How can I go back from those features?

you can't...with those that you listed, BT, and the 60 megs onboard memory we are truly spoiled. the features are dead on, right where they need to be. hopefully a software update will help some of these minor issues that a few of us are having.

about the black screen, it was the color black, the icons were still on the top bar of the screen.

[Burrito75]

you can't...with those that you listed, BT, and the 60 megs onboard memory we are truly spoiled. the features are dead on, right where they need to be. hopefully a software update will help some of these minor issues that a few of us are having.

about the black screen, it was the color black, the icons were still on the top bar of the screen.


Sounds like a different bug than what I experienced. I think mine just powered off and then back on. This has happened deveral times.

[rjsommer]

I don't mean this to sound bad when I say this, but does the top line of the sub menu actually say repeat? And by top line I mean the line above the first selectable option. I ask because on my 8200, which I know is completely different from the 8400 but its all I've got to go on, I go into Settings -> Sounds -> Alerts -> Messaging and get the options: "Once", "Repeat Alert" and "Off". Nothing on mine actually labels the menu as repeat. If that is the way it is labeled on the 8400 then I agree it is labeled badly. I bet the functionality is the same as what it is on my 8200 and the menu was just mis-labeled/mis-translated/labeled badly.


Feel free to make your own conclusion. I am of the opinion it is in the "Repeat" menu.

http://home.comcast.net/~rj.sommer/repeat.jpg

[james2K]

Sounds like a different bug than what I experienced. I think mine just powered off and then back on. This has happened deveral times.

my 1st two did that...

[professor80]

The 8400 does a poor job of taking pictures in low lighting, the 9000 could handle that.

[Broncho]

Feel free to make your own conclusion. I am of the opinion it is in the "Repeat" menu.

http://home.comcast.net/~rj.sommer/repeat.jpg


Ok, I agree it looks like it would be the repeat menu. The layout is the same as my 8200 just for the txt message alert. It looks like they changed the menu title and not the functionality. I wouldn't necessarily call that a bug but I would call it a bad or confusing user interface.

[bikerich69]

just got my 8400 and noticed the following: 1.PCS EMAIL inbox screen font is very tiny, same size as smallest in font size.i changed font size but page font doesnt change. 2. while scrolling through pcs inbox page the text reads APPO, not APPT.and OTHE and not OTHER and setting says SettingS 3.the keypad light for the #5 and 0 is dimmer than the other digits.any help is appreciated.thanks.

[Barry]

Hey I've just posted a the same question about font size on another thread.....it's way too small to even read & doesn't want to change in the preference settings.....
Can anyone help....Thanks Barry

[bikerich69]

Hey I've just posted a the same question about font size on another thread.....it's way too small to even read & doesn't want to change in the preference settings.....
Can anyone help....Thanks Barry
is this a problem with all 8400's.with the bugs i am having i might be reactivating my 7500. i have never had any problems with other sanyo phones as i am having with this one.

[Barry]

Hi Bikerich....I thought the font size on the 7500 was small but this 8400 is crazy....I've only been connected about 45 minutes and already I'm missing my 7500....If this font size can't be resolved I'll reconnect my 7500 too......

[YPG]

looks like I won't be getting an 8400 to tide Me over untl the M1

[Barry]

Stick with your 7500 till the M1 arives.....

[Barry]

Hi Bickerich...I've just checked my keypad & both the #5 & #0 are dimmer....

[bikerich69]

Hi Bikerich....I thought the font size on the 7500 was small but this 8400 is crazy....I've only been connected about 45 minutes and already I'm missing my 7500....If this font size can't be resolved I'll reconnect my 7500 too......
I hear ya.the font in general is smaller also.mine IS going back.reactivating my 7500 and wait for the M1.sounds like sprint is aware of 8400bugs

[bikerich69]

Barry,larger screen than the 7500 yet smaller font.doesnt make sense.too many issues to be bothered with this model.i an glad i didnt input my 350 names and over 500#'s!

[campbellswrath]

I noticed in text messages you can copy like the 9000 did but after i copy some text i don't get the paste option.

[Burrito75]

Hi Bickerich...I've just checked my keypad & both the #5 & #0 are dimmer....

The 5 and 0 are dimmer, if I recall my 8100 was like that aswell with the green lights. The 7500 definately llights up better with the blue. I went back to the 7500 today but I do miss the features on the 8400 such as address update OTA and the tv playing full screen sideways. I think the screen is defiantely better as well. But over all I really like the feeel of the rugged 7500. I wonder if they will update that line with a new phone.

[Brandon]

Wirelessly posted (Mozilla/4.0 (MobilePhone SCP-8400/US/1.0) NetFront/3.3 MMP/2.0)

The reason the text is probably small is because its qvga and its on a small screen.

[bikerich69]

Wirelessly posted (Mozilla/4.0 (MobilePhone SCP-8400/US/1.0) NetFront/3.3 MMP/2.0)

The reason the text is probably small is because its qvga and its on a small screen.
yeah but the pcs mail page is really tiny. equal to the "smallest" setting
in font size.7500 has larger and sharper text in general even though the screen is smaller,

[Rose4uKY]

I just noticed the thing where the 5 and 0 are dimmer I wonder why that is? Doesn't bother me nbut I just looked at my phone.. I don't use PCS mail I just text and check some websites like the weather or sportsor read news. But I just went to my PCS mail and your right it is small.. I used to go there on my 4900 before we had 2 way texting.. I also switched my font from small to normal and it stayed the same.. How is the font in Opera Mini can you access PCS mail there on Sprints page and is it better? I still love this phone even though there is a couple bugs I am happy with it over my 8300... I love bluetooth and the SD card.. Rose

[bikerich69]

rose, i went to sprintpcs.com in opera mini and to manage an account but could not gain access.please advise what im doing wrong.thanks,Richie

[Brandon]

rose, i went to sprintpcs.com in opera mini and to manage an account but could not gain access.please advise what im doing wrong.thanks,Richie

It wont open pages that require alot redirecting.

[james2K]

well here's another thing

forgot to charge my phone last night, and it was turned off when i woke up. tried to turn it on, and got the message "service required, please call 888-211-4727 for assistance"

http://i49.photobucket.com/albums/f296/james2k6/840A0093.jpg
(sorry for the crappy pic, blame the fusic :hee: )

the fun continues, yet i'm just keeping this one. the m1 will be out soon enough.

[rjsommer]

and a power cycle (removing the battery and restarting) didn't correct the problem?

[james2K]

it did, but just another quirk of this little phone

[tbakergobuck]

I will bet $300 SU money that Sanyo/Sprint will release a software update for the 8400 that fixes most if not all the bugs in no longer then a month from today. Didn't the 9000 have 4 or 5 software updates in a month? Sanyo is usually pretty quick releasing software updates.

I just can't make up my mind if I want to keep my 8400 or just return it and wait for the M1.

[james2K]

i hope you're right tbaker. this phone needs one bad!

[bikerich69]

hey James, Im getting attached to my 8400. i just entered all my names and numbers manually..its like the women i am attracted to...you know, the bad girls! nothin but trouble. but the 8400 is ok though.and once the software comes out everything will be cool.

[james2K]

hey James, Im getting attached to my 8400. i just entered all my names and numbers manually..its like the women i am attracted to...you know, the bad girls! nothin but trouble. but the 8400 is ok though.and once the software comes out everything will be cool.

:werd:

it's a great little phone just needs some updates.

[VibrantRedGT]

I would expect an update this week. The 9000 had software 1.007sp from the factory. I believe it finished up with 1.012sp or something. The first 3 updates came within 48 hours. I thought everything would be fixed up by now.

[Barry]

Do you think they will 'fix' the font size on pcs mail..?......

[tbakergobuck]

i hope you're right tbaker. this phone needs one bad!I didn't think anyone had as bad luck getting bad phones as me untill I read the problems you've been having. Out of the four 8400's I really haven't noticed any bugs other the camera issue if you call that a bug. You can't go back to your 9000? Once again I think I changed my mind, I'm going to call tomorrow and get two return kits since the rep forgot to send me one when she sent me my 4th 8400. Hopefully I can stand using the A900 for a month or so untill the M1 comes out.:fingers: I was just going to sell my 8400 if I liked the M1 better but if I don't like the M1 I'll probably just wait another month untill the Motorola Q comes out.

[james2K]

no i sold the 9000 because i figured that the 8400 having BT, more internal memory, and the other new features was worth it. I got decent money for the 9K at least, there was a 1gig card in the lot as well. Ah well, live and learn. I'm going to stick it out with this one until something else comes out. I kind of like the idea of the motoslvr but I'm gonna let others try that one out first.

[blade89]

Ok, I am not sure if the repeat issue ever got settled but here is my 2 cents...

I think tbakergobuck has done exactly what he wants to do and has gone about it the right way. The problem is not the settings...it's the DURATION OF THE AUDIO CLIP I derivied this from my custom ringers on my old phone and Rose's post.

The repeat menu means that you want the alert to continue to aleat you until you respond to the phone (hit a button, open it up or throw it against the wall...whatever) if you set it to ONCE, then it will play the alert once...and never again. BUT, if the duration of the alert is shorter than a pre determined (I think rose hit on it a bit in her post) time frame, it will start the audio clip over again. SO...for it to do what tbakergobuck wants, he would have to have a custom audio clip with the door bell, or what ever, be the first part of the track, and then silence the remainder of the duration that the phone wants.

Example: The 8400 plays an alert for 4 seconds (lets just say it does...I'm not sure on the ACUTAL length) ONE TIME and then never again. tbakergobuck's Door bell clip is only 2 seconds. That would mean that the door bell sound would REPEAT once after the intial sound had completed.

The source of the confusion is the interpretation of WHAT is repeating. The audio clip? or the alert itself.

I had this battle with my 8200 a couple of years ago when learned of ways to have custom ringers on my phone.

Bottom line: tbakergobuck had his phone settings right...now he needs to add silence to the end of the audio clip he is using for the alert so he only hears it once.

This is just a hypothosys...I don't own an 8400 and stumbled accross this thread looking for reasons to buy one or not. Try my suggestions, if it doesnt' work then oh well, but based on my knowledge of Sanyo phones in the past...it should work

**EDIT** Sannman previouly said pretty much the same crap I said....oh well...mine is alittle more detailed....

[Rose4uKY]

Your theory makes sense.. I changed my alert tone to this circus music and it palys it to the end then plays 1.2 of a second of the beginning again.. I just set it back to the tone i liked and back to 10 seconds that is what it was on when I got it 10 seconds.. And I haven't gone to SprintPCS on Opera Mini yet.. I just didn't know if anyone else had tried to read there mail from there if the font was any bigger? I just went on the regular browser to see and yes it was smaller. But I never go there anymore since you can 2 way text now.. I only went there when they had the stupid Short Mail... But I am keeping this phone.. Let me know when an update comes out so I can go to my Sprint store.. I still want a nice case. I am using an old torn up clear one from my 8300.. Rose

[Barry]

Hi tbaker....As the font is so small on my 8400 I'm thinking of changing to the A900m...I see that you've changed from a 900...what are the negs on this phone.?...regards Barry...

[tbakergobuck]

Hi tbaker....As the font is so small on my 8400 I'm thinking of changing to the A900m...I see that you've changed from a 900...what are the negs on this phone.?...regards Barry...I changed once to a A900 from the 8400 already and after a few days I went back to the 8400. lol I know the A900 battery life is one of the reasons I sold it (have friends A900 now). I'm not sure if the A900m battery is any better. When I had the A900 I could'nt make it to dinner time on a full charge but I do use the web,text messages, and talk kinda a lot some days. Seemed like the bluetooth drained the A900 battery kinda quick but I'm not sure if Samsung improved this with the A900M. I thought about getting a 900M even though I didn't like the A900 because I think they fixed a few issues and do I like the form factor and camera but other then not liking the battery life I don't really like most Samsungs because how there earpiece has a noise cancellation feature if you call it that, it gets on my nevers.lol I don't really like Sanyo's earpiece sound quality either but for the most part I can stand it. I prefer Sanyo's becuase there usually less bugy. As you can tell I'm picky. lol Another thing that the A900M doesn't have is a exspansion slot. Most Sanyo's have really loud Speakerphones/earpiece and ringers are loud as well. I might try a motorola but I think the first few models will probably be bugy since they haven't sold high end phones to Sprint for awhile. I know I should just wait for the M1.

[Barry]

Hi tbaker..thanks for all that info...you sound as 'picky' as me....i'm going along to the sprint store later to have a look at the a900m...I don't use BT..but use lots of txt's & emails so battery life is important....I like the 8400 very much and prefer Sanyo over Samsung...I have now resolved the small font issue (with the help of a very knowledgable person from this user site)....so if the a900m dosen't offer me anything that this 8400 can't...I'll keep the 8400 (well at least for now anyway).. Thanx Barry

[scott_walker]

Camera poor color and bad flash.

I just bought the 8400, knowing full well about the problem with green blurs outside in bright sun and glare. Inside the color in the pictures I've taken are all way too orange and yellow and nothing I can do with the color balance helps.

Something I've run into that I haven't noticed before is a problem with the flash. I took several pictures inside, with the subject about 4 feet away or so, and the flash did not illuminate the subject for the photo. In other words the delay after the flash goes off and the shutter opens was too great; the subject was dark. Has anyone else noticed this with their 8400?

Come on M-1! Hurry up and get here already! :-)

[scott_walker]

Phone powers off then back on by itself occasionally when I'm in On Demand.

[TRA]

Hi tbaker..thanks for all that info...you sound as 'picky' as me....i'm going along to the sprint store later to have a look at the a900m...I don't use BT..but use lots of txt's & emails so battery life is important....I like the 8400 very much and prefer Sanyo over Samsung...I have now resolved the small font issue (with the help of a very knowledgable person from this user site)....so if the a900m dosen't offer me anything that this 8400 can't...I'll keep the 8400 (well at least for now anyway).. Thanx Barry

Hey Barry:

What was the magic that made the font bigger for you on the 8400? My issue was not w/ email, but with the browser - too many pages rendered in a font size WAY too small - even after changing the browser font size setting (most of the time, it made no difference what I had the font size set to - it never changed the size)

I gave up and went back to the Fusic - built in browser behaves better for me :)

-TRA

[cegil]

Somehow, I don't think that any firmware updates is going to fix the problem with the camera issue, what do you think, huh?

Also, I wonder why they put the camera at the bottom, where your finger can block the picture, instead of on the top, as in the 8200, huh?

[tbakergobuck]

Somehow, I don't think that any firmware updates is going to fix the problem with the camera issue, what do you think, huh?

Also, I wonder why they put the camera at the bottom, where your finger can block the picture, instead of on the top, as in the 8200, huh?I was talking to Noname and he's not having the issue but I've had all four of my 8400's have the wacky picture issue. We thought maybe the cause of the wacky pictures is maybe becasue of a glare issue. I might cut a peice of velcro and put it right below the camera to see if that helps. Who knows if Sanyo did put the camera at the top of the flip like the 8300 or on back of the phone like the M1 then we might not be having camera issues. I doubt there will be a fix but you never know. I'm surprized that there hasen't been a update cause Sanyo/Sprint usually is pretty quick releasing them.

[Smokeless Joe]

When I try to go to Sprint Users on my 8400 it comes up like I was using opera mini. Not to fond of the way the page loads. Am I doing something wrong here? I liked the wap version of SU better. Easier to navigate. Any help or suggestions would be appreciated.

[Barry]

Hi TRA.....I couldn't cope with the problems on the phone..so I have changed it for the a900m. it's much better....

[topcats69]

my crash every so often hope the new on don't replacement BUG

[NONAME]

QUOTE: scott_walker

Camera poor color and bad flash.

I just bought the 8400, knowing full well about the problem with green blurs outside in bright sun and glare. Inside the color in the pictures I've taken are all way too orange and yellow and nothing I can do with the color balance helps.

NONAME:
Here is a couple of pics that I took in front of the Sprint Store to show that "I" dont have that issue when snapping a pic pointed in the direction of direct sunlight. ;)

http://i15.tinypic.com/34ych0y.jpg

[NONAME]

Another

http://i10.tinypic.com/2hwh5c2.jpg

[tbakergobuck]

QUOTE:

Camera poor color and bad flash.

I just bought the 8400, knowing full well about the problem with green blurs outside in bright sun and glare. Inside the color in the pictures I've taken are all way too orange and yellow and nothing I can do with the color balance helps.

Here is a couple of pics that I took in front of the Sprint Store to show that "I" dont have that issue when snapping a pic pointed in the direction of direct sunlight. ;)

I know I've told you and this site before but out of all 4 of my 8400's my wacky pictures just didn't happen in direct sunlight. I've take pictures from inside my car where it's shaddy and still get picures that turn out geen, dark or just not the right colors. It happens sometimes inside as well. I noticed it the most taking pictures at a river or lake.

These are my last pictures taken with my 8400 with no adjustments and all were take about the same time. I took about 10 pictures and a few turn out good but the rest look crappy. I was on a deck and you can tell when I took a picture of the neigbors yard it turned out a lot better then taking a picture of my friends back yard. The neighbors yard did have more light but pictures still shouldn't turn out like they did for me. I think all 8400's have the issue at one time or other but that's just my view. I think it's a bad camer placement along with some wacky white balance issues. It's not a big deal but I think most if not all 8400's users will just have to take a few more pictures to hopefully get some that turn out good. It just sucks that the camara is not as good as the 9000.

http://i6.photobucket.com/albums/y206/tbaker/840A0215.jpg

http://i6.photobucket.com/albums/y206/tbaker/840A0218.jpg

http://i6.photobucket.com/albums/y206/tbaker/840A0219.jpg

http://i6.photobucket.com/albums/y206/tbaker/840A0216.jpg

[james2K]

It just sucks that the camara is not as good as the 9000

Ain't that the truth? I was looking thru my pics from this past summer the other day and those 9K pics amazed me...i couldn't believe my phone took pics that nice.

[tbakergobuck]

Ain't that the truth? I was looking thru my pics from this past summer the other day and those 9K pics amazed me...i couldn't believe my phone took pics that nice.Yep..I can't beleave most of Sprints pda camera phones kinda suck comapred to regular camera phones but pda phones can do alot more then what a regular phone can do so doesn't bother that much. Also I plan on getting a nice compact 6mp or 10mp digital for Christmas. It would be great if the 700wx had a camera as good as the 9000.

Just a few 9000 pictures no adjustments

http://i6.photobucket.com/albums/y206/tbaker/prowler2.jpg

http://i6.photobucket.com/albums/y206/tbaker/prowlerbig2.jpg

A few Fusic pictures..I don't think 8400 could get a picture turn out as good as this one. Maybe after taking 15 pictures. :hee:
http://i6.photobucket.com/albums/y206/tbaker/antrim640.jpg

Another Fusic picture. Look at the deatial in the leafs. I kinda miss my girly Fusic. :lol:
http://i6.photobucket.com/albums/y206/tbaker/bridge640.jpg

[NONAME]

:confused: I wasnt showing that the 8400 took great pics (because it doesnt) I was just showing that "I" havnt had the green tint in sunlight problem (yet). If I had wanted to show some good camera phone pics I wouldve shown some from my old A800 (but in a Sanyo thread?) :p Hopefully the M1 will have a good camera (not that it really matters all that much to "ME") but even if the PDAs had 99mp cameras "I" still would pass on them, as I cant/wont lug :hee: one of those big things around with me while doing my job. But anyway, I really dont have no complaints with the 8400...until the M1 arrives ;)

[tbakergobuck]

:confused: I wasnt showing that the 8400 took great pics (because it doesnt) I was just showing that "I" havnt had the green tint in sunlight problem (yet). If I had wanted to show some good camera phone pics I wouldve shown some from my old A800 (but in a Sanyo thread?) :p Hopefully the M1 will have a good camera (not that it really matters all that much to "ME") but even if the PDAs had 99mp cameras "I" still would pass on them, as I cant/wont lug :hee: one of those big things around with me while doing my job. But anyway, I really dont have no complaints with the 8400...until the M1 arrives ;)Well don't get so testy mr..:p I showed a few Fusic picts but cut me some slack I've been a member here long enough. I was mainly showing people the difference between the 9000 camera that doesn't have any camera issues to the 8400 which does have camera issues so I think my post was fine for this thread. I think your just missing my point about the 8400 camera issue. Also you don't have to keep telling me that you don't like pda's phones becaue I know. :p You have 2 lines so you could carry a compact phone during the day for work. Really I think in your case that's not so much about lugging a pda around it's that you don't want to give it a chance because of the learning curve, but I could be wrong. You carried a Samsung 800 around and it's not a small phone probably not much smaller then a pda. To each of his own. If you don't have any complaints about the 8400 then why do you keep trying krzr's, razr's, and m-500? :confused:

Really to me looking at this picture between the krzr and the 700wx there really isan't that much differecne in length and the Motorola Q will be a lot thinner then the 700wx. Sorry once again getting off topic. I'm going back to the pda section. :wavey: :lol:

http://i6.photobucket.com/albums/y206/tbaker/img4722ta1.jpg

[NONAME]

Wirelessly posted (Mozilla/4.0 (MobilePhone SCP-8400/US/1.0) NetFront/3.3 MMP/2.0)

?? Well, Mr Everybodys got to be/like the rame things lol I cant wait till the M1 arrives:) so I tried a few other phones while waiting...what can I say. Im a phone junkie, But the fact Remains I JUST DONT LIKE PDA TYPE PHONES...period. Just ask jaggrey and or brooose, thats just me. And im sure im not the only one. :lol:

[tbakergobuck]

Wirelessly posted (Mozilla/4.0 (MobilePhone SCP-8400/US/1.0) NetFront/3.3 MMP/2.0)

?? Well, Mr Everybodys got to be/like the rame things lol I cant wait till the M1 arrives:) so I tried a few other phones while waiting...what can I say. Im a phone junkie, But the fact Remains I JUST DONT LIKE PDA TYPE PHONES...period. Just ask jaggrey and or brooose, thats just me. And im sure im not the only one. :lol:Well one last reply.. :lol: I understand that you don't like pda phones but it's hard for me to understand why sine you have never owned one. Once you get hooked on a pda phone it's hard to go back to a regular phone. I would love for Sprint to get a nice pda flip phone someday.

[tmo318]

I will bet $300 SU money that Sanyo/Sprint will release a software update for the 8400 that fixes most if not all the bugs in no longer then a month from today. Didn't the 9000 have 4 or 5 software updates in a month? Sanyo is usually pretty quick releasing software updates.

I know you were not talking to me, but it has be a month and no software update. I will accept the $300 SU money.

You do not need to give my any SU $ but you can if you want.

The Buckeyes are having a great season and great game against Michigan.

[tbakergobuck]

I know you were not talking to me, but it has be a month and no software update. I will accept the $300 SU money.

You do not need to give my any SU $ but you can if you want.

The Buckeyes are having a great season and great game against Michigan.Well since your the first to get me on this I'll send you the money. I need to whatch what I say from now on. :lol: Go Bucks!

[jdfrye]

whats up with the main LCD backlite staying on, while closed, and charging or playing a media file? Whats with that?

[Sovereign]

When you receive a text message, the left lower button reads 'reply' usually when the contact's number is highlighted. If you then scroll down one link, the callback # is listen, and the same button reads 'call'.

Usually I can just hit 'reply' and reply with another text message, but lately, the button says 'call' on the contact number AND the callback number....

After a while, it was back to 'reply' and now it only says 'call' again. I have no clue what causes it, but it's definitely a glitch, because even if I go back to older messages, that used to say 'reply' they now say 'call' as well.

~Sovereign

[bikerich69]

since i got my sanyo 8400 the font size on my pcs mail page is tiny. really small.my emails are also very tiny.i have went into preferences to no avail.still tiny.my account page is fine as are my other pages.is this a software issue or a sprint issue or is it a problem with just my phone or am i not doing something in programming?my 7500 never had this problem.i called in trouble to the tech department who never heard of the problem...supposedly. i requested a trouble ticket.any ideas? the font is really tiny.

[Sovereign]

I know that there are TWO places you can set font settings. One is in Main Menu > Settings > Display > Other > Font, and the other place to set the font size is in the program (web) or when writing the text message. I dont know if those two settings are the same (linked), or if one overwrites the other, but maybe check that out.

~Sovereign

[bikerich69]

I know that there are TWO places you can set font settings. One is in Main Menu > Settings > Display > Other > Font, and the other place to set the font size is in the program (web) or when writing the text message. I dont know if those two settings are the same (linked), or if one overwrites the other, but maybe check that out.

~Sovereign
I tried both places previously. no change to PCS mail page or emails.

[Sovereign]

I guess you could just reset the phone.... but that would be a pain in the ***, maybe, well hopefully, they will release an update to fix things like my problem with the call/reply thing, and your problem with the font. :clap:

~Sovereign

[bikerich69]

I guess you could just reset the phone.... but that would be a pain in the ***, maybe, well hopefully, they will release an update to fix things like my problem with the call/reply thing, and your problem with the font. :clap:

~Sovereign
Hopefully.thanks for the previous suggestion though.

[yellowedge]

So is there going to be a Fireware update at all?

[bikerich69]

i finally spoke with a tech rep who checked a list which specifies bugs that sprint is aware of on different phones. i forgot what she called the list but the list specified that there is a problem with the font on the pcs mail page on the 8400 and that they are looking into a fix.if there is a fix the software update will be available OTA. are the odds good that this probe wil be solved? still have software 1.002SP. sprint has not come up with an upgrade yet.are they waiting to compile all of the bugs and fix them in one fell swoop?

[grimor]

When you receive a text message, the left lower button reads 'reply' usually when the contact's number is highlighted. If you then scroll down one link, the callback # is listen, and the same button reads 'call'.

Usually I can just hit 'reply' and reply with another text message, but lately, the button says 'call' on the contact number AND the callback number....

After a while, it was back to 'reply' and now it only says 'call' again. I have no clue what causes it, but it's definitely a glitch, because even if I go back to older messages, that used to say 'reply' they now say 'call' as well.

~Sovereign

I have this same problem, I normaly just power cycle the phone and it comes back with the reply. this is the biggest issue I have with the phone. I can deal with the occasional black screen and powering off.

[Sovereign]

I have this same problem, I normaly just power cycle the phone and it comes back with the reply. this is the biggest issue I have with the phone. I can deal with the occasional black screen and powering off.

Very rarely, but sometimes when Im downloading something... right before it starts, the screen will turn black. I looks like the phone just turned off, but after a few seconds, when you press "power on" it comes back... and it's reconnecting to the network.

My phone hasn't done that reply/call thing lately. The only thing that's different now is that I have several folders for contacts in my text menu.... so maybe because not all messages are in the same folder? I dunno...

~Sovereign

[rx7dv8]

My 8400 has a crappy earpiece speaker. Sounds like alot static on a blown speaker. And mines only 2 weeks old!

[js5752]

exchange it... sounds like you got a dud

[mas90guru]

Very rarely, but sometimes when Im downloading something... right before it starts, the screen will turn black. I looks like the phone just turned off, but after a few seconds, when you press "power on" it comes back... and it's reconnecting to the network.

My phone hasn't done that reply/call thing lately. The only thing that's different now is that I have several folders for contacts in my text menu.... so maybe because not all messages are in the same folder? I dunno...

~Sovereign


My 8400 sporadically power cycles too. I find it most likely to happen when I close the flip.

[grimor]

I don't know if anyone has posted this little work around for green pics, but it works for me. It seems that the green results from lighting zones (it draws the entire balance from the bottom of the vertricle image) when shooting landscape, this balance often ends up drawing from the sky and over exsposes the image. the fix?

when shooting the pic, put your finger so it just covers the very bottom of the image. as seen here.
http://www.wm5.mobi/img/finger.jpg
this is a little more than needed, but you get the idea, experiment with it. just put you finger in the same place when shooting landscape. of course you'll have to crop it out later, but it beats green

[Sovereign]

I don't know if anyone has posted this little work around for green pics, but it works for me. It seems that the green results from lighting zones (it draws the entire balance from the bottom of the vertricle image) when shooting landscape, this balance often ends up drawing from the sky and over exsposes the image. the fix?

when shooting the pic, put your finger so it just covers the very bottom of the image. as seen here.
http://www.wm5.mobi/img/finger.jpg
this is a little more than needed, but you get the idea, experiment with it. just put you finger in the same place when shooting landscape. of course you'll have to crop it out later, but it beats green

I did not know that... usually when the green comes, I just change the angle of my picture a bit, and then I can get a non-green shot.

~Sovereign

[Hott2Death]

I don't know if anyone has posted this little work around for green pics, but it works for me. It seems that the green results from lighting zones (it draws the entire balance from the bottom of the vertricle image) when shooting landscape, this balance often ends up drawing from the sky and over exsposes the image. the fix?

when shooting the pic, put your finger so it just covers the very bottom of the image. as seen here.
http://www.wm5.mobi/img/finger.jpg
this is a little more than needed, but you get the idea, experiment with it. just put you finger in the same place when shooting landscape. of course you'll have to crop it out later, but it beats green

i get that, but the fact of the matter is that the camera/phone should not be taking green pics to begin with. this phone was not cheap by any means and i expect it to work properly like it should as a result of paying my hard earned dollars for it. this isn't a personal attack, it's just my opinion toward Sanyo/Sprint.

[grimor]

i get that, but the fact of the matter is that the camera/phone should not be taking green pics to begin with. this phone was not cheap by any means and i expect it to work properly like it should as a result of paying my hard earned dollars for it. this isn't a personal attack, it's just my opinion toward Sanyo/Sprint.I agree it should be fixed, but who knows when it will. I know it's a ig enough deal that some people are switching phones, but IMHO this is still a great phone, even if some of the pictures I take have to look like I'm too dumb to move my finger. at least until they maybe fix it