JEmom
08-08-2006, 12:44 PM
Just wondering if any one has any advice or an opinion on this:
Bought an a920 from a private seller on Ebay. He listed the phone as Brand new, however, when I received the phone and tried to activate it, was told that the phone was still activated on an account. Of course, I contacted the seller and fortunately the matter was cleared up in a couple days. When I called the 2nd time to activate it, I was told the phone was "refurbished" and that my rebate clock would not be reset. I also was not charged the $18/36 activation fee. At the time, I asked about adding TEP and was shot down, as the phone was considered "used". I figured that was fine, as I would be eligible for the $150 in December. Well, I checked my rebate status online and of course, it's been reset to 7/08. Prior to the ESN swap, I was eligible for $75 now, and $150 in December. Yesterday, I emailed ecare to inquire why Sprint was considering the phone "new" for rebate purposes, but "used" in terms of TEP. I received an email back stating that the phone was in fact, "new", which did in fact, changed the rebate status, however, they did say I was welcome to call Lockline and activate TEP, which I did today.
All this would be fine and dandy, except I'm wondering why I should "lose" my $75 rebate that I was eligible for?? I didn't use it or get it credited to my account, even tho they reset my rebate as tho I did. So is it worth calling *2 and requesting that it get credited to my account?? I realize that the upgrade program is supposed to be changing next month, and wonder if I should wait it out and see what happens with that, or take the chance and miss out on at least getting the $75 credit now?? On the other hand, if I di*cker with them on whether the phone was actually new or a refurb, then do I run the risk of them cancelling the TEP???
Bought an a920 from a private seller on Ebay. He listed the phone as Brand new, however, when I received the phone and tried to activate it, was told that the phone was still activated on an account. Of course, I contacted the seller and fortunately the matter was cleared up in a couple days. When I called the 2nd time to activate it, I was told the phone was "refurbished" and that my rebate clock would not be reset. I also was not charged the $18/36 activation fee. At the time, I asked about adding TEP and was shot down, as the phone was considered "used". I figured that was fine, as I would be eligible for the $150 in December. Well, I checked my rebate status online and of course, it's been reset to 7/08. Prior to the ESN swap, I was eligible for $75 now, and $150 in December. Yesterday, I emailed ecare to inquire why Sprint was considering the phone "new" for rebate purposes, but "used" in terms of TEP. I received an email back stating that the phone was in fact, "new", which did in fact, changed the rebate status, however, they did say I was welcome to call Lockline and activate TEP, which I did today.
All this would be fine and dandy, except I'm wondering why I should "lose" my $75 rebate that I was eligible for?? I didn't use it or get it credited to my account, even tho they reset my rebate as tho I did. So is it worth calling *2 and requesting that it get credited to my account?? I realize that the upgrade program is supposed to be changing next month, and wonder if I should wait it out and see what happens with that, or take the chance and miss out on at least getting the $75 credit now?? On the other hand, if I di*cker with them on whether the phone was actually new or a refurb, then do I run the risk of them cancelling the TEP???