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Ok, I logged into my account on Sprint's website tonight, and its showing my total due as $77.73 instead of the approximately $49.19 (before taxes) that it should be. My newest bill is not yet online though :(
When do they apply the credits that e-care promised me? I'm fairly sure I still have all the emails from them saying what I am supposed to be getting. And if I don't get them at all, am I better off contacting e-care or *2? Plus, it looks like I only got a part month of Vision free, not a full month like I was promised.
The Unabomber
06-08-2006, 11:03 PM
Sounds like you didn't get the credits you where suppose too. Credits show instantly on the online account managment screen. I'd reply to the emails they sent you and see what they say. Ask them why it hasn't been done. Also have you made sure they didn't mess your account up and change something on it to up the price?
madusa_3231
06-08-2006, 11:23 PM
I would say wait and see what the bill actually looks like. *2 won't credit you something you haven't been billed for.
lord_runt
06-08-2006, 11:43 PM
well, the amount shown for my current balance, is about right for what its supposed to be before all credits and discounts are taken off, but after tax has been added :(
just replied to my emails, damn there were to many of them.
lord_runt
06-09-2006, 10:13 PM
ok, got my bill. i supposedly bought a ringtone, yet there is not one in my content manager, plus i have a $9.99 charge for a premium message, but i don't remember that. i sent an email asking for help with these, since i did not buy a single ringtone from sprint (none i like) and i'm not sure how i could have been charged $9.99 for a premium message when i don't remember using that at all.
lord_runt
06-09-2006, 10:23 PM
ok, looked closer, and the ringer and premium message are from 42222. which i don't remember at all. any clue what to do about this?
rennyn
06-09-2006, 10:28 PM
42222 is Blinko, a ringtone company. Seems like somehow you got subscribed to them?
lord_runt
06-09-2006, 10:42 PM
42222 is Blinko, a ringtone company. Seems like somehow you got subscribed to them?
how do i unsuscribe to them and stop getting charged then? i know that i never got a ringtone from them.
grr.........
Phantasman
06-10-2006, 12:35 AM
If you got this by text, text to the code 42222 and put "stop" in the message. You may have to do this a few times, as these people are intent on keeping you.
lord_runt
06-10-2006, 01:26 AM
If you got this by text, text to the code 42222 and put "stop" in the message. You may have to do this a few times, as these people are intent on keeping you.
problem is, i have no idea how i got signed up for it. any chance i can get sprint to credit me the charges because i didn't sign up for it?
Phantasman
06-14-2006, 08:24 AM
These people are tricky. Always read COMPLETELY anything you download or reply to. Even a free screensaver. Think about this. When you download a free screensaver from 3Gforfree.com, you are warned that this may have something you are downloading at your own risk. When you download with a warning, you take more risks than you think.
Spints $2.50 ringers and screensavers are pure unless otherwise stated.
lord_runt
06-14-2006, 10:31 AM
see, i never got anything from blinko, thats what worries me.
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